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179 reviews

Hotel Hacienda Real

Hotel Hacienda Real

Calle 31 Numero 106, Ciudad Del Carmen, 24180, CM, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Hotel Hacienda Real

Welcome to Hotel Hacienda Real - a charming 3-star hotel located in Ciudad del Carmen, Campeche, Mexico. Situated just 1mi from the city center, this pet-friendly hotel offers a range of amenities to ensure a comfortable stay for all guests. The address for this delightful retreat is Calle 31 Numero 106.

With 179 reviews from satisfied guests, Hotel Hacienda Real offers rooms starting from just $72. Guests can enjoy a variety of complimentary features such as an outdoor swimming pool, kids' pool, private parking, Wi-Fi, shuttle service, and a fitness center. For those looking to unwind, the hotel also boasts a spa tub and a lovely garden to relax in.

Whether you're looking to explore the city or simply relax by the pool, Hotel Hacienda Real provides the perfect blend of convenience and comfort for your stay in Ciudad del Carmen. With its excellent amenities and convenient location, this hotel offers a delightful retreat for travelers visiting this vibrant Mexican city.

Hotel Hacienda Real not only caters to your accommodation needs but also ensures that your dining experience is top-notch. Indulge in a culinary journey at the on-site restaurant, Los Vitrales. This charming eatery offers a diverse menu featuring American, Italian, Mexican, Seafood, Local, and European cuisines, catering to various tastes and preferences. Whether you're seeking a family-friendly atmosphere, a romantic dinner, or a taste of traditional dishes, Los Vitrales provides the perfect setting for a delightful dining experience during your stay.

For those looking to relax and unwind while staying active, Hotel Hacienda Real offers a range of leisure facilities to enhance your stay. Take a refreshing dip in the inviting outdoor pool, which is available year-round for guests to enjoy. Please note that the pool is designated for adults only, providing a serene environment for relaxation and leisure. Additionally, if you're in the mood for some exercise, make use of the hotel's fitness center to stay energized and fit during your travels.

To enhance your convenience and ensure a seamless stay, Hotel Hacienda Real offers a variety of payment options for guests. In addition to accepting cash payments, the hotel also accommodates major credit cards such as American Express, Mastercard, and Visa. With these flexible payment methods, guests can easily settle their bills and expenses, providing added convenience and peace of mind throughout their stay at this charming 3-star hotel in Ciudad del Carmen.

Closest airports

Ciudad del Carmen International Airport

1mi

Most popular amenities

Restaurant

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Spa tub

Free Airport Shuttle

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Garden

Bidet

Upper floors accessible by elevator

View

Bathtub

Rooms

Standard Suite - single occupancy in Hotel Hacienda Real
Standard Suite - single occupancy in Hotel Hacienda Real
Standard Suite - single occupancy in Hotel Hacienda Real
Standard Suite - single occupancy in Hotel Hacienda Real
Standard Suite - single occupancy in Hotel Hacienda Real
Standard Suite - single occupancy in Hotel Hacienda Real

Show 2 photos

Suite, Single Use

1 Queen Size Bed

355 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

More details

Indulge in our spacious Standard Suite perfect for a cozy retreat, featuring a Queen size bed, luxurious bathtub, and picturesque views. Perfect for a solo traveler or a couple seeking a relaxing stay.

Double Room - single occupancy in Hotel Hacienda Real

Double Room, Single Use

1 Queen Size Bed

355 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

+

More details

Indulge in comfort in our spacious Double Room with a Queen size bed, airy view, and private bathtub. Ideal for solo travelers seeking a relaxing and luxurious stay.

Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real
Presidential Suite in Hotel Hacienda Real

Show 9 photos

Presidential Suite

2 Queen Size Beds

2 King Size Beds

3 Sofa Beds

860 sqft

Spa tub

Garden view

Private Bathroom

Bathtub

x8

+

x5

More details

Double Room

355 sqft

Free wifi

Flat-screen TV

Wheelchair accessible

x4

+

x3

More details

This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Show 2 photos

Suite

Flat-screen TV

Wheelchair accessible

x8

+

x5

More details

Room - 2 Queen, Single Use

2 Queen Size Beds

355 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

More details

Indulge in luxury in this spacious Double Room - single occupancy, featuring two comfortable Queen size beds, air conditioning, and a private bathroom. Enjoy breathtaking views and relaxation in the bathtub.

Room - 2 Queen

355 sqft

Flat-screen TV

Wheelchair accessible

+

More details

The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Guest reviews

8

179 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Derek

8.2

February 2023

A comfortable stay just a short walk from the ADO bus station and easy to find. The pool was a nice place to cool off.

I booked a free shuttle to the airport and when I went to check the following morning thay told me it was not available. I had to miss breakfast in order to catch my flight. Not impressed as my main reason for booking the hotel was the free airport shuttle.

🇨🇦

Elle

9.1

March 2022

This is a beautiful hotel and after a long, tiring day of driving, we were really looking forward to a good meal at the restaurant with a nice glass of wine. We did not feel like going out searching for a restaurant and were happy the hotel had one. What a disappointment, the meal was okay but the only wine offered was Lambrusco, not what one expects from such a hotel, the choice of beer was also very limited. We settled for sparkling water. The rooms were top notch, the staff very helpful. The pool and courtyard area is very attractive. We would certainly stay there again but this time find a good restaurant.

The restaurant needs some attention in what is offered, etc., to be what is expected at such a lovely hotel.

🇸🇮

Veronika

9.1

January 2023

The hotel was very nice, with swimming pool and nice, speacious room. We spend a very good time there.

🇩🇪

Carl

9.1

January 2023

Nice Hotel with an excellent pool with palm trees, quite central in CdC.

🇺🇸

Lisa

10

December 2023

comfortable big room with a bath tub

🇫🇷

Hanen

10

May 2022

Very beautiful hotel The pool area makes everything Rooms are very nice confortable and clean

🇬🇧

Brigid-lucy

7.3

March 2022

Loved the pool and the hotel was very clean

Outside our room there were two men who stayed drinking all night and were still there when we had breakfast in the morning. Do I care about this? No, but they were so loud and noisy and no-one wanted to do anything about it.

🇩🇪

Katja

7.3

August 2021

Very nice looking Hotel. The room was clean and the bed comftable. I can reccomend the hotel.

The pool are was not very clean, some of the chairs outside were broken. We booked including breakfast but had to pay still since only one breakfast per room was accepted, not per person. This was not very clear.

🇲🇽

Erika

3.7

March 2023

They took dogs. We were travelling from Quintana Roo to Queretaro and this was our first stop on the moving journey with my dog. We didn't stay for breakfast. In fact we left as soon as we could.

The dinner was abysmal, we ordered enchiladas after an incredibly disappointing drink order process. The bar (which they had one, separate from the restaurant, however it was closed on a Friday night) selection was, and I am not kidding, tequila. Not margaritas or palomas, just tequila. The wine selection was a bottle of Lambrusco (gross), and the ONLY beer they had was room temperature amber (I can't recall if it was Victoria or Indio, I am more of a lager person and didn't even finish the one I ordered). The front desk was less than attentive. No offer to help with luggage, they didn't answer the phone for more than 30 minutes while we drove around lost for 45 mins due to GPS taking us to an alternative location with the same location information (not their fault, however not answering added unnecessary time since once they did and sent us their location via whatsapp we were able to find them - booking.com got the address wrong), then after we unloaded the car of all the stuff we were travelling cross country with, we discovered there was no cold water - which meant the toilet wouldn't flush. To remedy this they wanted us to move rooms - keep in mind I had just carried in 2 suitcases, 2 carry-ons, my dog, my laptops (work and personal) and some other incidentals that would be inviting to a thief without any offer of help (I noticed the bell hop cart as we were leaving and the car was already loaded, so even an offer for the cart would have been a huge help!) We were exhausted, unsated by canned chicken in our bland enchiladas and luke warm beer (singular), so we asked for a bucket to flush water down the toilet and went to bed. We were on the road by 6am without breakfast because why? I can't imagine it would have been worth sticking around for..

🇺🇸

Donna

1.9

April 2022

TThey do not like Americans..moved me twice to different room and did help move my things..charged more than listing..was over charged for every meal and beverage transaction

Points of Interest Around Hotel Hacienda Real

Airports

Ciudad del Carmen International Airport

1mi

Restaurants

Los Vitrales

Cuisines

  • American
  • Italian
  • Mexican
  • Seafood
  • Local
  • European

Ambiances

  • Family Friendly
  • Traditional
  • Romantic

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Hotel Hacienda Real

Restaurant

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Spa tub

Free Airport Shuttle

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Garden

Bidet

Upper floors accessible by elevator

View

Bathtub

Stay rules - Hotel Hacienda Real

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Hacienda Real

Are pets permitted at Hotel Hacienda Real?

Yes, Hotel Hacienda Real allows pets to stay with guests, although charges may apply. So, make sure to request permission and inquire about any applicable fees before bringing your furry friend along for your stay.

Does Hotel Hacienda Real come with parking?

Yes, Hotel Hacienda Real provides free private on-site parking, and parking reservation is not possible.

How much does a stay at Hotel Hacienda Real cost?

Starting rates at Hotel Hacienda Real begin from $72. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

Which room categories can I book at Hotel Hacienda Real?

Hotel Hacienda Real offers Double Rooms for single occupancy with a Queen-size bed, accommodating 2 adults, and one child. The Standard Suite is also available for single occupancy with a Queen-size bed. The spacious Presidential Suite can accommodate 4 adults and 2 children, featuring multiple Queen and King size beds along with sofa beds. Smoking is not allowed in any of the rooms.

How can guests spend their time at Hotel Hacienda Real?

Guests at Hotel Hacienda Real can enjoy a variety of leisure amenities during their stay. They can indulge in delicious cuisines at the hotel's on-site restaurant, Los Vitrales, offering American, Italian, Mexican, Seafood, Local, and European dishes with family-friendly, traditional, and romantic ambiances. For relaxation and recreation, guests can take a dip in the outdoor swimming pool available at all seasons. Those looking to enjoy the sun can relax at the pool, and adults can swim freely, as there are age restrictions in place. Additionally, guests with children can make use of the kids' pool provided at the hotel. Visitors can also stay active at the fitness center or unwind in the spa tub, ensuring a pleasant and enjoyable experience during their stay.

Does Hotel Hacienda Real have a pool for guests?

Hotel Hacienda Real offers one pool, Pool 1, which is available all season and located outdoors. This pool has an age restriction, allowing only adults to use it.

Does Hotel Hacienda Real have on-site restaurants?

Yes, the Hotel Hacienda Real has a restaurant on site called Los Vitrales. Los Vitrales offers various cuisines including American, Italian, Mexican, Seafood, Local, and European. The restaurant provides ambiances suitable for families, traditional settings, and romantic meals.

Can I use my credit card at Hotel Hacienda Real?

Yes, you can use your credit card at Hotel Hacienda Real. They accept American Express, Mastercard, and Visa. Additionally, you can also pay with cash if you prefer.

From

$72

Call for great rates

+1-833-728-2041