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$72Calle 31 Numero 106, Ciudad Del Carmen, 24180, CM, Mexico
Reservations:
+1-833-728-2041179 reviews
1/51
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Welcome to Hotel Hacienda Real - a charming 3-star hotel located in Ciudad del Carmen, Campeche, Mexico. Situated just 1mi from the city center, this pet-friendly hotel offers a range of amenities to ensure a comfortable stay for all guests. The address for this delightful retreat is Calle 31 Numero 106.
With 179 reviews from satisfied guests, Hotel Hacienda Real offers rooms starting from just $72. Guests can enjoy a variety of complimentary features such as an outdoor swimming pool, kids' pool, private parking, Wi-Fi, shuttle service, and a fitness center. For those looking to unwind, the hotel also boasts a spa tub and a lovely garden to relax in.
Whether you're looking to explore the city or simply relax by the pool, Hotel Hacienda Real provides the perfect blend of convenience and comfort for your stay in Ciudad del Carmen. With its excellent amenities and convenient location, this hotel offers a delightful retreat for travelers visiting this vibrant Mexican city.
Hotel Hacienda Real not only caters to your accommodation needs but also ensures that your dining experience is top-notch. Indulge in a culinary journey at the on-site restaurant, Los Vitrales. This charming eatery offers a diverse menu featuring American, Italian, Mexican, Seafood, Local, and European cuisines, catering to various tastes and preferences. Whether you're seeking a family-friendly atmosphere, a romantic dinner, or a taste of traditional dishes, Los Vitrales provides the perfect setting for a delightful dining experience during your stay.
For those looking to relax and unwind while staying active, Hotel Hacienda Real offers a range of leisure facilities to enhance your stay. Take a refreshing dip in the inviting outdoor pool, which is available year-round for guests to enjoy. Please note that the pool is designated for adults only, providing a serene environment for relaxation and leisure. Additionally, if you're in the mood for some exercise, make use of the hotel's fitness center to stay energized and fit during your travels.
To enhance your convenience and ensure a seamless stay, Hotel Hacienda Real offers a variety of payment options for guests. In addition to accepting cash payments, the hotel also accommodates major credit cards such as American Express, Mastercard, and Visa. With these flexible payment methods, guests can easily settle their bills and expenses, providing added convenience and peace of mind throughout their stay at this charming 3-star hotel in Ciudad del Carmen.
Closest airports
Ciudad del Carmen International Airport
1miRestaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Spa tub
Free Airport Shuttle
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Bidet
Upper floors accessible by elevator
View
Bathtub
Show 2 photos
Suite, Single Use
1 Queen Size Bed
355 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
More details
Indulge in our spacious Standard Suite perfect for a cozy retreat, featuring a Queen size bed, luxurious bathtub, and picturesque views. Perfect for a solo traveler or a couple seeking a relaxing stay.
Double Room, Single Use
1 Queen Size Bed
355 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
More details
Indulge in comfort in our spacious Double Room with a Queen size bed, airy view, and private bathtub. Ideal for solo travelers seeking a relaxing and luxurious stay.
Show 9 photos
Presidential Suite
2 Queen Size Beds
2 King Size Beds
3 Sofa Beds
860 sqft
Spa tub
Garden view
Private Bathroom
Bathtub
x8
+
x5
More details
Double Room
355 sqft
Free wifi
Flat-screen TV
Wheelchair accessible
x4
+
x3
More details
This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Show 2 photos
Suite
Flat-screen TV
Wheelchair accessible
x8
+
x5
More details
Room - 2 Queen, Single Use
2 Queen Size Beds
355 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
More details
Indulge in luxury in this spacious Double Room - single occupancy, featuring two comfortable Queen size beds, air conditioning, and a private bathroom. Enjoy breathtaking views and relaxation in the bathtub.
Room - 2 Queen
355 sqft
Flat-screen TV
Wheelchair accessible
+
More details
The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
8
179 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Derek
8.2
February 2023
A comfortable stay just a short walk from the ADO bus station and easy to find. The pool was a nice place to cool off.
I booked a free shuttle to the airport and when I went to check the following morning thay told me it was not available. I had to miss breakfast in order to catch my flight. Not impressed as my main reason for booking the hotel was the free airport shuttle.
Elle
9.1
March 2022
This is a beautiful hotel and after a long, tiring day of driving, we were really looking forward to a good meal at the restaurant with a nice glass of wine. We did not feel like going out searching for a restaurant and were happy the hotel had one. What a disappointment, the meal was okay but the only wine offered was Lambrusco, not what one expects from such a hotel, the choice of beer was also very limited. We settled for sparkling water. The rooms were top notch, the staff very helpful. The pool and courtyard area is very attractive. We would certainly stay there again but this time find a good restaurant.
The restaurant needs some attention in what is offered, etc., to be what is expected at such a lovely hotel.
Veronika
9.1
January 2023
The hotel was very nice, with swimming pool and nice, speacious room. We spend a very good time there.
Carl
9.1
January 2023
Nice Hotel with an excellent pool with palm trees, quite central in CdC.
Lisa
10
December 2023
comfortable big room with a bath tub
Hanen
10
May 2022
Very beautiful hotel The pool area makes everything Rooms are very nice confortable and clean
Brigid-lucy
7.3
March 2022
Loved the pool and the hotel was very clean
Outside our room there were two men who stayed drinking all night and were still there when we had breakfast in the morning. Do I care about this? No, but they were so loud and noisy and no-one wanted to do anything about it.
Katja
7.3
August 2021
Very nice looking Hotel. The room was clean and the bed comftable. I can reccomend the hotel.
The pool are was not very clean, some of the chairs outside were broken. We booked including breakfast but had to pay still since only one breakfast per room was accepted, not per person. This was not very clear.
Erika
3.7
March 2023
They took dogs. We were travelling from Quintana Roo to Queretaro and this was our first stop on the moving journey with my dog. We didn't stay for breakfast. In fact we left as soon as we could.
The dinner was abysmal, we ordered enchiladas after an incredibly disappointing drink order process. The bar (which they had one, separate from the restaurant, however it was closed on a Friday night) selection was, and I am not kidding, tequila. Not margaritas or palomas, just tequila. The wine selection was a bottle of Lambrusco (gross), and the ONLY beer they had was room temperature amber (I can't recall if it was Victoria or Indio, I am more of a lager person and didn't even finish the one I ordered). The front desk was less than attentive. No offer to help with luggage, they didn't answer the phone for more than 30 minutes while we drove around lost for 45 mins due to GPS taking us to an alternative location with the same location information (not their fault, however not answering added unnecessary time since once they did and sent us their location via whatsapp we were able to find them - booking.com got the address wrong), then after we unloaded the car of all the stuff we were travelling cross country with, we discovered there was no cold water - which meant the toilet wouldn't flush. To remedy this they wanted us to move rooms - keep in mind I had just carried in 2 suitcases, 2 carry-ons, my dog, my laptops (work and personal) and some other incidentals that would be inviting to a thief without any offer of help (I noticed the bell hop cart as we were leaving and the car was already loaded, so even an offer for the cart would have been a huge help!) We were exhausted, unsated by canned chicken in our bland enchiladas and luke warm beer (singular), so we asked for a bucket to flush water down the toilet and went to bed. We were on the road by 6am without breakfast because why? I can't imagine it would have been worth sticking around for..
Donna
1.9
April 2022
TThey do not like Americans..moved me twice to different room and did help move my things..charged more than listing..was over charged for every meal and beverage transaction
Airports
Ciudad del Carmen International Airport
1miAirports
Ciudad del Carmen International Airport
1miLos Vitrales
Cuisines
Ambiances
Location
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Spa tub
Free Airport Shuttle
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Bidet
Upper floors accessible by elevator
View
Bathtub
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Bathroom
Bathtub
Bidet
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Fruit
Grocery deliveries
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Express check-in/out
Invoice provided
General
Air conditioning
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Non-smoking rooms
Pet basket
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Microwave
Refrigerator
Living Area
Desk
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Garden
Outdoor furniture
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Kids' pool
Outdoor swimming pool
Public Bath
Transportation
Airport drop-off
Free Airport Pickup
Free Airport Shuttle
Free shuttle
View
Garden view
Pool view
View
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not possible).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
Are pets permitted at Hotel Hacienda Real?
Yes, Hotel Hacienda Real allows pets to stay with guests, although charges may apply. So, make sure to request permission and inquire about any applicable fees before bringing your furry friend along for your stay.
Does Hotel Hacienda Real come with parking?
Yes, Hotel Hacienda Real provides free private on-site parking, and parking reservation is not possible.
How much does a stay at Hotel Hacienda Real cost?
Starting rates at Hotel Hacienda Real begin from $72. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Hotel Hacienda Real?
Hotel Hacienda Real offers Double Rooms for single occupancy with a Queen-size bed, accommodating 2 adults, and one child. The Standard Suite is also available for single occupancy with a Queen-size bed. The spacious Presidential Suite can accommodate 4 adults and 2 children, featuring multiple Queen and King size beds along with sofa beds. Smoking is not allowed in any of the rooms.
How can guests spend their time at Hotel Hacienda Real?
Guests at Hotel Hacienda Real can enjoy a variety of leisure amenities during their stay. They can indulge in delicious cuisines at the hotel's on-site restaurant, Los Vitrales, offering American, Italian, Mexican, Seafood, Local, and European dishes with family-friendly, traditional, and romantic ambiances. For relaxation and recreation, guests can take a dip in the outdoor swimming pool available at all seasons. Those looking to enjoy the sun can relax at the pool, and adults can swim freely, as there are age restrictions in place. Additionally, guests with children can make use of the kids' pool provided at the hotel. Visitors can also stay active at the fitness center or unwind in the spa tub, ensuring a pleasant and enjoyable experience during their stay.
Does Hotel Hacienda Real have a pool for guests?
Hotel Hacienda Real offers one pool, Pool 1, which is available all season and located outdoors. This pool has an age restriction, allowing only adults to use it.
Does Hotel Hacienda Real have on-site restaurants?
Yes, the Hotel Hacienda Real has a restaurant on site called Los Vitrales. Los Vitrales offers various cuisines including American, Italian, Mexican, Seafood, Local, and European. The restaurant provides ambiances suitable for families, traditional settings, and romantic meals.
Can I use my credit card at Hotel Hacienda Real?
Yes, you can use your credit card at Hotel Hacienda Real. They accept American Express, Mastercard, and Visa. Additionally, you can also pay with cash if you prefer.
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