This hotel exceeded our expectations. Nice reception and room. Clean and spacious. We specifically asked to me placed in a room with no noise from the street and the hotel was happy to accommodate our request. Felt really safe. I would highly recommend.

The walls are a bit thin and therefore you can hear all noise from the corridor and rooms. Even when someone sneezed or coughed we could hear that! Also, the hotel really needs to place some door stoppers to prevent doors from closing loudly. It would be also good to have more soaps in the room as it wasn’t enough and we had to ask for more.

Everything, but specially the location. You can literally walk 5 minutes and you will be at The Zocalo main plaza, and find all kinds of restaurants. I highly recommned to go Los Azulejos.

I like verything about the hotel, just beware when you are at the Zocalo main plaza. The rooftop restaurants are complete rip-off and the food mediocre. Not all of them but some, do your research before you go.

the location was perfect - easy to wander around Roma Norte. The room was clean and comfortable and the hotel felt very safe. Excellent value.

the hotel was honestly lovely, especially for the cost. It would have been nice to have a small fridge in the room, but it's understandable that there wasn't one. The price for the breakfast buffet if not included in the room price was quite high and is not well advertised - so just make sure to get a la carte or eat a lot!

Lovely hotel with helpful friendly staff. Great breakfast buffet options.

Nothing

The staff and service

The pillow

The room is spacious and beds were comfortable. The location is perfect to do everything by foot.

The room is a bit outdated, decoration wise and the bathroom lacks some maintenance but it remains functional. We had a room giving to the Main Street and it was particularly noisy but we were provided ear plugs which was nice.

All the staff was really attentive and helpful in all our inquiries. The room with adequate size and pretty clean. The restaurant serves delicious food with good prices. And the location was also great, less than a ten minute walk to Alvaro Obregón's Avenue, close to many restaurants and cafes, Plaza Cuautemoc Mall and metro station.

Nothing, everything was great.

Hotel Marbella is a modern hotel with large, comfortable rooms and clean bathrooms. It's located in one of the most beautiful districts in CDMX called Roma. You have wonderful cafes, restaurants and bars just around the corner. All in all our stay was a great value for money.

Very clean rooms and facilities. Extremely helpful staff. Belinda in reception was very helpful and fluent in English. Close to a subway and plenty of restaurants close by. Even though the hotel is almost close to a traffic intersection it was quiet at night Breakfast was above average but there was enough choices.

Nice, very clean, big, and quiet room. Front desk and all staff were helpful, very responsive, and nice. Great price and location. Many eateries close by, bus stop across the street. Metro stop 3 blocks away (Hotel General.) 7-11 across the street.

The sink has low water flow and pressure . Dim lighting in the bath area. No water kettle. This is big for me. I really like a cup of hot tea in the morning and when I'm in the room. For this reason alone, I probably will not stay here again. The TV was flaky, hard to get it working. Even after they got it to work, the TV changed right after the guy left. We never got to watch during the 6 days we were there. The toilet is positioned the opposite of what I expect. This is probably just in this or some rooms.