- Spacious room - Very nice restaurant - Awesome staff; also helped to organize tours (pick-up at hotel possible) - Great location next to the Chapultepec park; a lot of places and restaurants can be reached within 30 minutes of walking distance - Walking in the night felt safe since there were people around nearly everywhere

- The room and especially the bathroom were pretty outdated - The room was very dark; the bulbs were very weak - Hardest mattress I ever had - The included breakfast was a bit disappointing: 2 slices of toast, butter, jam, fruit, coffee, or tea. But they prepared a plate of freshly cut fruit for us every day. If you want anything extra like an egg, you can only order a complete egg dish from the menu for more than 10 USD.

The staff was extremely helpful, spoke English, check-in was quick and easy. Stored our luggage after check-out. Room was clean and beautiful. Location across from Chapultepec forest was lovely, easy walking distance to many great restaurants

Soundproofing could be better - the hotel is next to one of the major road with incessant traffic, so noise could be bothersome. Wasn't an issue for us but I could see how it may be a problem for some people. Also, light in the room was very dim. Not a major issue though

We loved our stay! And would book this directly again if we go back to Mexico City. It is such a peaceful environment. Everyone was so kind and they have a lovely garden. It feels a bit historical, so not your standard luxury hotel, but a small stap back in time. What we loved! The Green Park hotel, is next to it, of which you can use facilities as well.

We wifi can be a bit of a challenge. However the Greenpark hotel has great internet and cable internet if you need it. So we used it and it was great for working.

Romm was fine, service was as expected,

The restaurant menu and dish presentation is absolutely awful, not up to the standards of such a hotel, hugely overpriced for what it is. It´s such a shame because the setting is surrounded by plants and trees is wonderful, .

The room was clean and comfy, location was great and close to Chapultepec Park

One guy from the staff (night shift) was really rude, also, the key to open the door wasn't working properly and that made the guy upset even though it was not our fault

The room was tiny but was spotless, well designed, and had everything I needed. The walls of the room were artistic (historic plaster and handpainted) and truly beautiful. The staff were very kind, professional, and helpful to a fault. The restaurant was fabulous in that it delivered delicious, gourmet food to the room. Walking distance to the Bosque de Chapultepec (park), Castillo de Chapultepec, and to the Museo National del Antropología. They were all worthy of a visit.

The restaurant could have just one dining room that is heated for the brisk winter mornings in Mexico.

The staff were really friendly and the location was perfect as it was just a short walk to the park. The cleanliness of the room was spectacular and the hotel was more than ready for our arrival as we arrived earlier than anticipated.

We never ate in the restaurant as we found it too pricy. The walls were rather thin as you could hear people making a lot of commotion. Also, the Wi-Fi kept dropping out.

I loved the calm ambience and the location is fantastic. I stayed with my two children, ages 9 and 11, and we could easily walk to the park and around the neighborhood. There is a convenience store one block away and some great cafes. There is a also a fantastic taco stand, Tacos Birria, that is walking distance.

The beautiful outdoors restaurant

No había enchufes de tres para computadoras y tuve que pedir adaptador. Los cuartos aunque limpios me parecieron con oportunidad de renovarse.

Excellent staff.. so friendly, wonderful location. Ate in the restaurant, very tasty food. Wonderful piano player on the Sunday morning.

Friendly and helpful staff.