Excellent location, just 10 to 15 minutes on a bus R1 or R2 from Cocobongo and from Embarcadero which takes you to diffent tours including Isla Mujeres. A close by mall that has all short of shops, from food to clothing stores. You can also by tour tickets here. A car and bike hire just around the corner and restaurants and clubs 5 minutes walk. The rooms are beautiful, clean and comfortable, all staff was always very helpful and would go out the way to help if needed. I definatelly recommend this hotel. Excellent! Muchas gracias a todos los empleados del hotel que hicieron nuestra estancia tan grata! Veronica Sanchez

Everything was simply great!

We stayed here for 1 night before we flew home after a 2 week holiday around Yucatan. It was a good location, close to the ADO bus terminal and the airport was only 20 mins in a taxi. There was great restaurants around the hotel where we had dinner and breakfast. There is also a nearby shopping mall. The hotel itself is very clean and has all you need. The staff were friendly and helpful.

Nothing!

Location was good - walking distance to avenue for bus R1 (frequent local bus service to "zona hoteliera" and white sand - Playa Blanca of Cancun) - just walk about 5 minutes to city center direction. Breakfast is included in the room rate although it is not mentioned on the BOOKING.COM. Breakfast could be better, it consists only from tea, coffee, diluted juice, cereals and some sweet buns. Some cheap eateries you can find on the next R1 bus stop (direction to center of Cancun).

Breakfast could be better. Like all over Mexico some of the staff could improve their English. In some cases the only possible communication is only in Spanish.

The room was clean. The beds were done daily, as well towels exchange and floor/bathroom cleaning

There was no fridge in a room and in the country like Mexico it was a huge minus. The breakfast was very simple but also limited. They serve breakfast 6 to 11 am, but sometimes they were running our of food and drinks by 9 am. The room was clean in general and you could see the effort to make it attractive, but the doors were always dirty with finger prints, and dust on the surfaces haven't been addressed.

And it was. No complaints at all. For the price excellent. Good sized, very clean room. Looked newly decorated. Pool area and common area spotless. Staff always smiling and ready to assist. Free coffee (good) and basic snack ‘til 11:00. Near busy road, could be a problem for some but didn’t bother us. Eats and drinks around, large shopping centre 5 minutes on foot where plenty of (cheaper) taxis to be found.

All good

it was super clean and big room compared to the price . location was good as i wanted to be at the downtown to feel safe and there was a bus stop 2 mins walking from the hotel that takes you to hotel zone that has everything

Nothing

the accommodation and the personal were amazing it was clean the receptionists helped all the time there is a breakfast but only cereals and buns if you are paying in pesos by your card - the currency is good

the location - you should go to the bus stop for 10 minutes and 15 min to the beach but it was ok for me

Beautiful pool. comfortable room. nice room overlooking the pool. Good value for money. Breakfast isn't the best. Self service with plastic plates. But still nice to have coffee and a little something to eat in the morning. You can take a taxi or the local bus. Bus stop is a 5 minute walk from the hotel, to get to the beaches pretty easily. There is also a big mall + shops close to the hotel if you need to buy anything...

1) Location - close to Plaza las Americas, where u can find many places to eat (not expensive). 2) Nice clean room (nothing extraordinary) 3) Staff on the front desk was friendly and they spoke English (somebody better, somebody worse, but we understood each other).

My room was facing a street, so it was a little bit noisy. I would recommend to choose the apartment facing the pool, BUT in this case keep in mind that there might be noise as well because of companies gathering by the pool.

This hotel is perfect. Clean, great price and good location. I would definitely stay here again. The restaurant attached to the hotel was on point and their customer service was great.

I didn’t like that there is no way to secure your lock from the inside. There is only one lock and as a solo traveler I like to have an added sense of security. I also didn’t like that a do not disturb sign was not provided and they cleaned my room without my permission. I don’t like people going into my room unless I’ve requested cleaning. Other than that the stay was perfect.