Very good value for money. A clean, new building with good facilities like kitchen and coffee making. The hosts are excellent and accommodating and will help with any questions at any time e.g. they ordered us a local taxi which meant we paid a normal price and it felt very safe.

nothing

Beautiful little apartment with good facilities. Small pool but lovely and relaxing. Super market across the road. Staff were very helpful and friendly. Balconies are really lovely. Staff very helpful in getting to location and sent a map via WhatsApp for the taxi driver. Which was much appreciated

Not many restaurants around. One across road and another at the top of the street. Taxi ride away from main area of cancun, this was a bonus for us but could be downside for others. Not to do with villa sophia but be warned you will get ripped off on taxis from the airport if you do not prebook. 1125 we were charged to get to Sophia but only 350 back to the airport, book in advance!

We stayed here only 2 nights at the end of our holidays. We chose this place for being close to the downtown that we wanted to visit after staying in the Cancun hotel zone. There is a bus stop very close and an outlet with many shops, restaurants and a big supermarket. We were looking for Mexican food and found La Parrilla next to the cinema, excellent restaurant! and I could finally try marquesitas in the outlet. The staff is very friendly, it was easy to contact the owner via whatsapp and he helped our taxi driver who couldn't follow correctly the directions (?!). The terrace and swimming pool area are really nice. The shared kitchen is well equipped, it has coffee, tea and filtered water available which is very practical, we didn't need to carry big bottles from the supermarket as we did in other hotels. The WiFi was good.

Just recently opened the Villa has everything you need for comfortable stay. The room was spacious and super clean with super fast Wifi. Super friendy, english speaking staff. Check in was super easy and they allowed us free of charge late check out due to flight delays. Pool was clean and easy entry from our room. There is a big kitchen free to use with all the utensils you may need to cook a proper meal. Free of charge purified water. Would definitely recommend this accomodation!

Nice pool area for chilling, balcony with the comfortable chairs is great. Friendly and welcoming stuff. The supermarkets are very close. Good internet. Cleaning included once in 2 days. Nice price.

You have to give 100$ for safe key deposit. But you get them back once you checkout and return the key, so not really a problem, just FYI.

Stayed here on my last day in Mexico it was really nice for what I needed and in budget too. the small pool was a nice touch with the humidity. The staff was amazing and even called after we talked with a taxi company because the price was too high and they negotiated things to a proper price. After that all taxis were booked through them unless returning. Was close to a department/Grocery store which was nice.

Depending what you want to do location can be far from things and taxis are expensive! Nothing really in the area to eat need to taxi somewhere.

Great communication, facilities were always clean, everything appears to be new and high quality, kitchen is well equipped. The location is close to major supermarkets and bus routes.

Nothing, it was perfect

This hotel represents good value for money. It is very clean, the bed was comfortable and shower was hot and spacious. It is a basic hotel that represents value as opposed to luxury, so don't be misled by the 4 stars. The shared kitchen is handy and the outside space is lovely. We enjoyed our stay and would recommend Villa Sofia for a short stay if passing through Cancun.

The location wasn't quite as central as I expected, although there are amenities very close to it. The furniture while functional is a little dated.

Excellent service from Roberto who advised us on public transport to the beaches, he also organised a taxi to take us to the bus terminal in the early hours of the morning. The property and rooms are very clean, well looked after, and comfortable. Roberto clearly takes pride in his work.

The location is slightly out of the way, however we were only there for one night before a flight so didn't explore the local area massively. Plus a 12 peso bus to the beach area is just over the road.

Roberto is a lovely man and made us feel welcome. The room is relaxing and comfortable, and we enjoyed the balcony to drink our complimentary cervesa. There is a small kitchen where you can prepare food for your day out and there is a very large supermarket very close by.

You need to get a taxi/Uber to go out as there didn't seem to be much in the area around the hotel in terms of bars and restaurants. A 15 minute taxi from the ADO bus stop as well.