The location was wonderful, it was beautiful and off the beaten path from the North side. We rented a golf cart and were able to travel all over the island on it and ultimately coming back to a relaxing and quiet hotel (minus 2 nights). The staff was extremely accommodating and the hotel, pool area and beach were beautiful and well managed.

We stayed six nights, the first two nights were really loud. A wedding party was scheduled in the restaurant and pool area, it was loud and lasted a very long time. The following night, they had a huge group of teenagers that were brought in by boat, all wearing white, they marched through the halls -- chanting and singing loudly -- and made their way to the rooftop pool where they proceeded to play very loud music until about 12:30 am. After the first two nights, there were no other parties. Prior warning about these events would have been nice to know.

What's not to like... This is a beautiful hotel that ticks all the luxury boxes. The staff is superb: they were friendly and welcoming. The restaurant was delicious and accommodating to all food requests. The room was beautiful and the beds were comfortable. The beach is lovely and private to the resort. There is a little channel of water to wash your feet after the beach, it's the small things that make a big difference to this lovely resort. The pool was clean and beautiful with a great ambience. The spas are set up so you can enjoy the privacy and overlook the beach, they were also nice and warm. The gym was world-class with an incredible morning view.

The pool area had music playing from early until late which wasn't peaceful for pool facing rooms, and made the balcony an unused space.

Property was absolutely beautiful. Private, right on the beach. Pools were awesome. Beds were very comfortable. Staff was very helpful and attentive.

Food menu in restaurant was definitely lacking variety and very expensive. We ate at hotel next door which had better pricing and variety. Beautiful swim up pool bar and beach bar but was rarely open. awesome rooftop pool and bar but bar wasn’t open at all during week we were there in high season. No advertised drink specials or happy hour. Again we went to rooftop bar at hotel next door for happy hour most evenings.

The facility, pool area was lovely. The rooms were large and accommodating.

The food choice/prices were ridiculously expensive. I ordered pasta dishes for my teen boys that were the size of an appetizer. The food was beyond expensive for the amount received. I had to purchase a second meal for each teen (4 of them) to be full. I ordered French fries as a snack for around the pool. They were fantastic but there were probably 14/15 fries that cost $10. I was told they only had pino Grigio wine by the bottle so I ordered one as we were there for 3 nights , they did not mention that the bottle cost $115 US. If they could gouge you for anything food wise they did. This was so frustrating that I would not stay there again and it’s unfortunate as the facility is lovely.

Beautiful hotel room and bathroom. The rooms are very nice and the beds are super comfortable. WiFi and AC worked like a charm. I loved the large pool with swim up pool bar and access to the beach with comfortable loungers. Had a lovely massage right on the beach. Great little hotel gym. Staff was excellent, so helpful and nice. It’s on a quieter part of the island but there are plenty of excellent restaurants within walking distance and everything else is just a short golf cart or taxi ride away.

No hot water if I showered late afternoon.

We stayed for 5 nights - nice design - very clean and green hotel area - the pool is huge and super clean - Beach area - free coffee and water in the room - nice and kind staff - super well equipped Gym - it’s quiet - Smart TV - very pleasant lightening concept in the rooms

- the Bar was pretty empty every night - Drinks are pretty expensive - the rooms should have more options to dry Bikini, towels etc. (if you don’t get a balcony) - the bedsheets could be replaced since they were quiete abrasive (beds are pretty comfortable though)

The rooms were beautiful with comfy beds.the outside pool was great and they had 3 different jacuzzis as well. The restaurant had delicious coffee.

There was a party that took place that night and the teens were so loud and obnoxious. I would of imagine someone would of told them to keep it down but it went on for a while. Barely had any sleep that night. I was in one of the rooms next to the pool. they should definitely let people know if there will be a party taking place to maybe move them to a different part of the hotel.

What I liked it's the facilities, kindness of the staff, comfort in beds, cleanness. All the details were with good stuff, good sheets and towels, everything with good style, fancy and everything good quality. Pool and jacuzzis so cozy and comfortable.

The price in pesos they didn't respect it, they charged me more because their change was different than the booking, so I saw the price in pesos but they charged me in dollars, I payed in pesos, but in their change type more expensive than booking, and more expensive than bank chance, there was no way to make them understand. We could hear the people coughing and using the air hair all night and early in the morning, you can hear easily hear noises from the next door. But in general poeple aside was silent in the majority time . The beach there is not the best, bit you can go elsewhere.

It was in a nice location it had a nice view of the water. It was peaceful

It has three Jacuzzis none of them worked. We arrive extremely late and they would not extend our checkout time without charging us $20 an hour.

The hotel was beautiful. Seemingly new, and very LGBTQ+ friendly staff, My partner and I loved the pool, both on the rooftop and next to the beach. It has a small private beach, which was great for the morning coffee stroll. The restuarant was good. The service was very good. I would stay there again and would recommned the hotel.

The only thing that could have been better was the beach service, but I also understand it was not in full season. It was a really beautiful property. Taxi's were available to go to the centro area, and the staff was wonderful.