This hotel is a beautiful old converted colonial house. The outside is very attractive, with flowering plants and trees, and inside, it is equally charming. There is a large dining area, where locals come to meet and eat, and where hotel residents have breakfast - coffee, juice, fruit and a choice of cooked dishes. The rooms were quirkily furnished and the beds were very comfortable. Reception is manned 24/7, and there is a safe, secure atmosphere. The staff were very pleasant and helpful, took our cases to our rooms, gave us directions into town and got us a taxi. The location is perfect - on a street which leads down to the town centre, with shops, restaurants, supermarkets, market and the main square. We had a delicious cappuccino con cajeta - try it! The must-see thing about Xalapa is the fabulous Museo de Arqueologia de Xalapa (MAX). It’s easy to get there by taxi. I loved Xalapa, it was a friendly place, with plenty to do.

Nothing

The hotel is very good located, historical centre is in the food distance, nice hotel in the colonial style, very nice personel. The breakfest in the restaurant was tasty. There is wifi and undergound parking.

We booked the suite with jacuzzi. A big ask to the hotel management. The entrance to jacuzzy is really dangerous. Maybe you can built there small steps. I ugly hurt myself by going out. Now I still have blue bruisses.

Location, decoration, style.

The last day of our stay they were low on staff. Only one waiter tending breakfast and it was hard for him alone to take care of all the tables. We didn't get orange juice and the fruit that were part of our breakfast. Probably they were short on staff because it was Christmas Eve.

The hotel staff was super cool and helpful. The first room was with a dirty floor and they put us in another one. Breakfast was adjusted for me as a vegetarian.

The room does not have a window to actual air but to hotel hallway. It was a bit humid inside and the air was a bit difficult and stinky. Also, you can hear noise if someone had an early breakfast or stayed at bar reception.

Cool design, rooms match the pictures, central location for exploring Xalapa, free underground parking

Windows face interior indoor courtyard. Towels were a bit rough, pillows not very comfortable, but bed was comfortable.

Close to the center Old but really nice building with a lot of charme Good price on booking.com

The beds and pillows could be more comfortable. They are very hard

Great place! It has a very different style that makes it unique, me and my family liked it a lot. Also, it was a very quiet place to relax, there wasn’t a lot of noise from the outside.

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Wonderful breakfast. Hotel was spotlessly clean and staff very helpful. Good secure parking.

Three hotels under the same brand and the directions on booking.com send you to the wrong hotel

Good location, comfortable and beautifully decorated. The staff and service was excellent. Nice breakfast choices.

People is very kind and supportive . Location is great and overall the price is good for what you paid for.

all ok