We loved the location, away from the town center but very close to several restaurants and bars. Also it felt like we had our own private beach just a few steps from the hotel because hardly anyone was on the beach. Also the staff were amazing, especially the young man Naoom who served breakfast every morning. The view from our balcony with the hammock was the best part of the stay, a highlight of our time in Mexico?!

The swinging bed was really fun to spend time on but similar to other reviews the swinging when tossing and turning did wake us up a few times at night. I thought about taking the bed off the hooks to put it on the ground but did not because it's heavy. Maybe they could include a rope and tether point for people to make the bed stationary if they have trouble sleeping?

The situation of LunArena is exceptional at the end of the beach front street in El Cuyo next to a biosphere reserve and almost with your feet on the beach. All personnel are service minded and attentive to your needs, Ana, one of the managers speak English and is very helpful and has a good knowledge of the activities and services you get and participate in El Cuyo. They have in their rooms those hanging beds, we never had tried them before but we loved it, to be rocked like in a crib like bed is nice and relax. We will be back to LunArena.

Room with floating bed, small kitchenette with fridge. Terrace overlooking the sea and jungle. Great for relaxing in the hammock. Breakfast included. There was a choice of omelets, pancakes or granola with yoghurt and fruit. Coffee and Tea. staff very friendly. few minutes to the beach. Very good for Kite Surfing. 15 min. walk to a nice cafe with vegan and gluten free options. The people in the village very friendly, they always say hello.

Just for note: Lots of mosquitoes. It is best to bring a mosquito net and mosquito spray. No air conditioning but a fan. For us enough.

The location was nice and the breakfast was tasty. We stayed two nights and took a trip from here to the Rio Lagartos.

The bed was not attached to the ground, it was more of a swing and it was impossible to sleep well. Unfortunately, we didn't notice it in the photos and thought that the ropes were just decorations. The staff does not speak English, a printed breakfast menu would be helpful so that we could at least translate it, as we did not understand the staff at all.

We loved the hotel, so much so that we actually ended up extending our stay for 1 additional night. Reception staff is not there 24h but was kind enough to wait for us to arrive and show us to our room before they left. The rooms are very spacious, nicely decorated and clean. We only ate at the hotel's restaurant for breakfast, which was good. The hotel is ideally located, literally a 2 minutes walk to an amazing and peaceful beach. If you want, the hotel rents you beach equipment (umbrella, chairs). It's outside the town centre, which makes it very quite, and can be reached with a short walk. I really hope to have the chance to stay here again in the future.

The only thing I can think of could be some more breakfast options, but it's more of an advice than something that we did not like.

El Cuyo and LunaArena is a completely hypnotic place full of peace ... they say "just relax" at the hotel and they are right. The rooms have a kitchen, but food needs to be bought along the way, for example in Tizimin. My wife and I have been here for the second time and whenever we want to return. The beach is 50 meters away and is just for you - completely empty - only yours :-) Sometimes a pelican flies or a dolphin swims. We had beach chairs and you can rent a bike. Thanks for this place.

Although the hotel has an excellent restaurant, the kitchen facilities could be better. We had to bring knives and borrow glasses from the reception :-( But that's the detail. They play music all day in the restaurant which is great, but last year was a bit better playlist :-) Not sunshine music like this year, but downtempo and vibe .

Large rooms, friendly staff, small hotel, nice courtyard with tables where you could eat breakfast or have a drink, short walk to the beach where we could walk for an hour and only see one other person.

We stayed there 2 separate times during our vacation. Each time we had to inquire about bath towels as there were none in our room. The only place to hang anything including the towels was on an decorative ladder in the main area of the room. The bathroom mirrors were placed so high on the wall that I couldn’t see much of my face. The restaurant could have benefited from having additional staff. The person taking orders also made drinks and may have prepared some of the food though there did appear to be a cook at some times. The room came with 3 breakfast options that were the same each day. Some days the omelette was served with a tiny bit of avocado and the smallest pieces of bread I’ve ever seen. Other times it came with homemade salsa and I think refried beans.

We loved every moment of this place. The staff were welcoming, smiling and helpful. The location was a great getaway from the "spring breakers" in Cancun. The room we booked was excellent. It had a balcony with a hammock which faced the jungle. The walls are white and it is always bright and beautiful. Really nice concept. It had a kitchen and a fridge in the room as well as a sitting area. It is large and very comfortable/relaxing. Breakfast had 3 options to choose from, pancakes, omelets or oats alongside coffee.

It is absolutely not a big deal but the fridge was too loud. We did not have any food inside so we unplugged it. After that all the sounds in the nature were much much better. It was great. Another tiny issue is the internet. Again, we were not there to surf the web so we did not care.

Nice, clean hotel, beautifully decorated, run by very friendly peoples. Spacious, clean rooms with kitchen (with big refrigerator). Drinking water is available for free. Bathroom and beach towels available. 2' walk to the beach. Beach chairs available. We took the included breakfast from which we could choose out of 3 options. Every option was really good! Lunch is not extensive, but very good! All positive feelings! Recommendable!

Nothing

The hotel is absolutely stunning, and the place is really isolated and beautiful. The staff was really nice, but smiles are not always enough.

Frequent water shortage, super weak wifi and a very limited restaurant menu. To be honest the breakfast plates were so tiny that it did not invite us to try anything else.