Fantastic Riad. The staff were incredible, friendly and really accommodating; really nice and ready to help. The Riad itself was very beautiful and we had the best room which was the rooftop. The view on the rooftop was peaceful; it was nice to sit there day or night! Youssef and the team were honestly the best hosts you could ask for. My Husband and I loved it. Also the air conditioning was a life saver after a day-out!

I think for summertime it would be nice to add some parasol umbrella's by the sunbeds on the rooftop! The overall scent of the medina sometimes came through to our room. But that is more of a downfall of the Medina rather than the Riad itself.

Maison Chafia Boutique Hotel & Spa Small quiet traditional Riad well located inside Medina close to Secret Garden. The Riad has a Beautiful Terrasse where nice freshly made breakfast is served. The Riad also has a hammam, an experience not to be missed. The staff are always ready to help. No need to book tours ahead, the riad will arrange them for you. Taxi drop Off a few steps away at College Mohamed V where you will also find an ATM. We visited in winter off season end of November which was ideal. The weather was perfect up to 28 degrees but cooler at night. We spent all our money shopping in the Medina. :-)

I liked everything.

The staff were amazing Rashid, Fatima, and Mohamid and the others whose names I can't recall were all just amazing Beautiful Riad in the centre of the Madina area close to everything but tranquil and peaceful the entrance was a bit creepy looking but inside wow just Beautiful and totally safe area. Breakfast was just perfect and plenty of traditional flavours such good quality and value loved it evey day

Little tip for ladies who need to do make up the lighting is low and fits the ambiance but a small mirror close enough to see into with a good light would be very helpful

When you get out of the taxi you walk a little way into the souk where you are transported to another world. The Riad sits right in the middle of hussle and bussle of the souk in its timeless appearance with only the buzz of the motorbikes stopping the illusion that you have been transported back in time. The Raid itself is warm and welcoming with the excelant staff so friendly and helpful. The traditional morrocan breakfast was such as nice touch with so much variety. The person who made our stay so good was Marouan, his advice on where to visit and eat was the making of the holiday. His recommendation for the first night was Dar Essalam with excellent food and morrocan entertainment. As with everything in Marrakesh the restaurant was timeless, Humphery Bogart and Lauren Bacall would of not looked out of place dinning there a wonderful experience.

The initial shock of leaving the taxi at the side of the road and walking through the narrow alleyways of the souk is a little overwhelming but once with the help of the team you were comfortable and feeling so safe in these unfamiliar soundings.

Very friendly staff from the minute we arrived. Very authentic decorated. Youseff made us feel right at home even when we arrived close to midnight and had a stressful day travelling with our first experience in Morocco. We were very well looked after and always asked if we needed anything. The Riad was hard to find at first, however, right at the start of the Souks market so great walking distance to the markets and the new town.

Room was a bit small but to be expected for a Riad. There was a strong odour that turned out to be coming from the sink and shower drains. However by covering them, this seemed to sort it. Was off-putting at first.

The Riad is located in the medina, with the souks only a few minutes away. The location and the accommodation was great and as depicted on the website. The riad has an amazing inner yard and a splendid roof top where we ate our breakfast. We could see the Atlas mountains from there, the Koutoubi mosque etc. The hammam and massage were great as well; next time we will try a public hammam. What made our stay even more amazing, was the friendly staff who went beyond the extra mile for us. We would really say our gratitude to Youssef, Rachid, Anwar and the cleaning staff. The owner Delphine provided us with handy necessary upon our arrival. As is common in Marrakech, we tipped the staff as they made us feel so welcome in the Riad. We hope the the tip is shared among all of them, as was promised by the owner. Looking forward to come back!

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I really enjoyed the location in the heart of the Medina and the nice view of the city that you can see from the terrace. Moreover the staff was nice, Marouane welcomed us very well and he was really kind, he also took us to a restaurant since we arrived very late at night and we didn’t know the city yet. Also the guy who prepares the breakfast (which is very good) is very kind and he made us feel at home.

The room was a little bit dark since it was at ground floor but overall it was nice.

This stay was the main highlight of our vacation. The room was beautiful with a great bed, the placement was so that everything was within walking distance, the breakfast was traditional moroccan with minor changes in some sides each day so it did not become tiresome, and best of all was the staff. They were extremely accomodating and nice and always helpful. Especially Youssef was 10/10 and helped with everything we needed, found restaurants for us, helped us order food to the hotel and made the stay exceptional.

The only critique point is that the pool wasnt very inviting and almost just a decoration. But not a big problem

We thoroughly enjoyed the relaxing atmosphere that is very evident when you arrive at the riad. The decor is beautiful and it is laid out across 5 floors which offers plenty of space to unwind. The staff were very attentive and Youssef made sure that every part of our stay was enjoyable, from booking taxis to dinner reservations to just generally taking an interest in what we were up to on a given day.

- Hard to find initially, could do with some directions from the Riad from where the taxis drop you off (Riad Laarous). - When making requests i.e more towels, this usually took longer than expected - When we smashed one of our own perfume bottles in the room, there was no concern to help clean this up. We were handed a brush an hour later and cleaned it up ourselves. - The rooftop could possibly do with some lighting

Location is absolutely brilliant! The service and staff are so lovely, informative and kind. The communication and lead up to the stay was great via WhatsApp. Breakfast is simple but tasty. Complimentary water is available in the room on the first night which is great.

On our last evening there was a different staff member on the night shift and he was not so kind. The property is cash only. I think it would be much better if the offered card also although I understand a lot of places is cash only.