The staff were amazing! Fatimaezzahra and Rachida went above and beyond for us, especially during breakfast, we have a lot to thank them! The place where we took our breakfast is a restaurant less then a minute a way (L’amazigh) in a cozy rooftop. We also had the chance to have dinner there once, and not only the food was to die for but also the employees were very friendly. Maria, and the other guy from the front desk that we don’t know the name, were also super kind and helpful. The Riad is right in the middle of the souks, and we could walk safely. We were a bit apprehensive in the beginning because of some comments about how the way to the Riad being a bit dark and hard to find, but it was always really easy for us and at night they path is bright enough. We were to girls and we always felt safe there. The swimming pool in the lobby was good, and what we need after days walking and exploring.

The Riad is hidden away but it is an amazing location, a 5 minute walk from the main roads for taxis and 5 minute the other way to the heart of the souks and market square. The reception staff, where both amazing, tiftif in the day was a joy to speak to and his colleague who we didn't catch his name but worked the night shift was always available and friendly too. They even offered their contact numbers incase we got lost. (Easy to do in the narrow lanes)

The shower, it was just useless. The water seemed to leak out from the hose and not the shower head, making washing almost impossible. I have no idea how the cleaner has not noticed this issue if they are cleaning the shower... The noise level from doors banging and old style bolts being locked from every room and door in the building. By 11pm, it was quiet, but of course, the call to prayer just after 6am wakes up the building, and it all starts again. Breakfast is from 8am, so we missed it both days due to excursions starting at 6am. There is no provision for those having an early start. (A croissant in a bag would have been ideal)

Beautiful, authentic Riad. Good location in the Medina. Super lovely staff with a great Moroccan breakfast served on the roof top. The roof top was also lovely for a sit down in the afternoon and a quiet escape the city. We asked the Road to provide transport from the airport (20euro) which was worth it. A man also met us and walked us to the Riad. We arrived in the dark. It was well worth having the transport as it would have been very difficult to find by ourselves at night.

It’s not a big problem, but it would have been nice to have been able to have a coffee or tea in the afternoon there whilst we ate our cakes from the medina.

All the staff were amazing as soon as we entered Munir was very welcoming and attended to all our needs and requests 10/10. The kitchen staff were also very welcoming and always smiling. The design and features of the riad were better than expected. Hot water during the cold mornings. We asked the staff for extra pillows and they provided without hesitation. Towels were soft and thick. Cosy feel, lighting, ambience, location.

The bathroom was extremely small. No bidet or Muslim shower for hygiene purposes. Shower pressure extremely poor. Hot and cold taps mixed up so be careful not to burn yourself as water can get very hot. Prices for spa treatment were double the price. The suite was cramped. Having a single bed to make it a 3 had ruined the decor of the fabulous room. At times it was difficult to get to the bathroom without knocking yourself against the tv or the coffee table which we couldn't use, again due to lack of space in the room. Single pillows don't help in any hotel. Overall didn't get much for the price paid e.g fridge, gowns, slippers, mineral water in room. Only toiletries provided are shower gel and hand soap. Pool is not heated at all.

Fantastic service by staff members , sufyan, titif , yousuf and khadija. Location is very good , it’s in the centre , just take right and market is start , only 2 min walking Jemma el-fnaa and koutoubia mosque. Hotel breakfast very good, hammam+massage by jamila is very good. Staff members arrange excursions, whenever you want, and help you out in any situation. Even They will guide you about the shopping as well. Menara mall is 20 min walking distance ,and from cars it’s take 7-8 min only . Swimming pool is very clean . Nice rooms clean and tidy.

Some of them rooms need to change beds. Otherwise fantastic hotel

Location was desirable, very close to the central sq and neighbouring souks. Staff are friendly and helpful, able to print boarding passes was extremely helpful.

Relatively difficult to find if you've not visited the city before. Not very well signposted. The pool was far too cold to step in, joint achingly cold but in the right climate I suppose it would have been refreshing. Bathroom shower flooded often and was a nightmare to keep dry. Being on the ground floor can be noisy, staff and guests alike.

friendly staff , nice decoration and swimming pool . Some the rooms are very comfy others are not . We had three different rooms because we made separate reservations. They should provide more breakfast to go options, as travellers go on tours leaving very early in the morning.

The only difficult part was to actually find the property not very visible signs, lack of lighting if you are looking for the Riad at night. Winding and narrow street with no street lighting made it almost impossible to find even with Google maps.

Staff bent over backwards to help with our stay whether it was giving us directions or help with printing boarding passes. Nothing was too much trouble. Our room was beautiful and clean . So was the rest of the Riad. . Breakfast was delicious . The roof terrace above our room was lovely on an evening . WiFi strength was fab. We got it everywhere Inc the roof terrace . Very close by to the main square and the attractions. Once in the Riad it's so quiet that you wouldn't know you were in the heart of the city centre Can't recommend highly enough .

Couldn't fault it ..if I had to be petty I would say not enough butter and jam out at breakfast

Great location - so close to the main market area. Clean and comfortable. We got a discounted rate so for us good value for money. If paying full price we would have expected more. Local streets to the Riad felt safe. No one hassled you in the streets near the Riad.

Overpriced bottled water. Staff reluctant to do anything extra eg. Print a small document that we had booked during the stay there and required a printed copy of a ticket rather than an electronic. Breakfast didn't start until 8.30am so most breakfasts were rushed or missed to get to tours that start at 9am. Just small things to consider. I would stay here again due to the great location.

The location right into the old town. The property is a beautifully renovated old town house. The rooftop terraces are great, with lots of different small areas for chilling out, and the breakfast is rich and varied.

The room we got was on the ground floor near the gate and reception. Had I known in advance, I would have chosen a different room. One side of the door had a broken latch, so we had to use a piece of string to keep it “locked” while we were out.