This was the best riad of the three I stayed in while in Marrakesh on this trip. The building is very well preserved and rooms are wide and spacious. It is in the perfect location — just inside the old walled city but not so far inside the labyrinth that one would get lost. The staff especially Ahmed was exceptional. He was the only one on hand because it was the Eid al-Adha holiday and he went above and beyond to make us comfortable — he speaks great French and English and is learning Spanish in addition to his fluent Arabic and Tamazigh. When my friends daughter left her stuffed animals in the room she was beside herself, but Ahmed went the extra mile to locate them and bring them to us at our next hotel! He even facilitated our transportation and porters for luggage and took me to a functioning ATM after I didn’t have luck with some. Thank you Ahmed for making our stay so nice and memorable.

The property is stunning, clean and has an amazing location, close to souks, main square and attractions. Plus it’s a very calm area and safe at night too! The staff was excellent, helpful and sweet. Rooms were cleaned daily, breakfast options were different daily too! We got offered mint tea at arrival and while waiting for transfer by the sweetest staff. Wifi worked smoothly through the whole stay, overall no complaints about anything. Definitely recommend!

Everything was perfect!

The Riad was well kept, quite and cosy, the room was comfortable and had everything we needed. Great mattress! The terrace was lovely. Hamza was a great host, polite and kind, he was available all the time making sure we had everything we needed. Attentive, friendly and helpful! Thank you so much Hamza!

Fantastic, Hamza was extremely helpful and kind.

However, we had some problems with booking.com and my payment not going through to the hotel. I was asked by the manager to call them which cost me €20+. It turned out to be a booking.com issue, not mine or the hotel’s.

The location is near the square however it is quiet enough for a comfortable sleep. Hamza was exceptional. Delivering excellent service from the start of our stay till the end. Prepared us breakfast when we are leaving early and is always there to help.

N.a

Apart from the local atmosphere, the staff was super kind. They were attentive, caring and were constantly making sure our trip was living up to our expectations. I would definitely choose them again.

Nothing.

Fantastic customer service and excellent breakfast. Hamsa welcomed us with a late check in and was very helpful. He even walked us to a recommended restaurant down the road so that we didn’t get lost. The room was nice and clean, well decorated.

The Riad is close to everything in the Medina, yet it is still in a quiet and peaceful area. We really enjoyed our time at Riad Hissan, and Hamza made our stay even better by always being happy to help.

Nothing, everything was perfect

Everything was perfect

The staff was amazing, always close and ready to help, we also loved the breakfast, the location is close to the important places, and easy to access once you are shown the way to the riad for the first time.