We absolutely loved staying at this riad. Why? Well, that’s easy. From the moment we arrived, the staff were so beautifully welcoming and never missed a beat. No need to feel scared or worried, the staff will walk you to your destination or at least to a known landmark. If you lose your way, you can use the phone that they give you for the entire stay. The riad is the epitome of luxury, think creamy white linens, luscious green palms adorning inner secret courtyards, cocktails by the pools (x2), the freshest fruits, pastries, crepes, tangines & mint tea whenever you feel the need. Our room was beautifully decorated, adorned with the finest of fabrics, a Moroccan French fusion. So much to see and do - we stayed for 6 nights and still felt there was more to do, we would return in a heartbeat! I cannot recommend more highly!

I cannot think of a single thing. It was perfect in every way!

Staff were excellent and probably the most helpful I have ever experienced. They sorted the airport transfers, the trip up the Atlas mountains, restaurant recommendations, tuk-tuks, and even lent us a smart phone with local sim to contact them or use internet. It had all of the features you would hope for in a Riad such as the cool courtyards, plants and pools. The roof-top had sunbeds and shaded areas, a small swimming pool as well as tables for breakfast and bar service.

Location tucked away slightly off the beaten track in the Medina but all the locals were friendly and helpful.

We decided to stay at Riad kheirredine after having the best experience 10 years ago on a trip there. Delighted to say that the hospitality and experience here is still 10/10! The staff were just incredible- so attentive and helpful in ensuring we had the best trip possible. They made sure to lend us a phone for the duration of our stay with prepaid data and calls so getting lost in the winding city of marrakech was never an issue. Really above and beyond service from everyone. The riad itself is beautiful, facilities perfect, and the breakfast was a lovely touch. If we ever find ourselves in marrakech again we will be sure to return!

Loved everything! We have rarely stayed in a place where every single staff member was so friendly and attentive. They would serve up meals pretty much anywhere, and nothing seemed a problem for them. All rooms were beautifully presented and clean, food was great, the public areas were immaculate and the rooftop was luxurious with fantastic views of the mountains. The Riad is in a very quiet area where there are no cars, tucked away in narrow streets, and at first venturing out can seem intimidating. However, the staff were happy to guide us out to main thoroughfares and we were even provided with a cell phone in case we needed them whilst exploring. Everything here has been carefully thought out to make guests' stays perfect.

We loved everything but the location may pose more challenges for anyone with mobility issues

The staff were all so amazing and helpful, from the minute we arrived to when we got dropped at the airport. They helped to plan and organise our entire trip from restaurant bookings to tours of the Atlas mountains. The riad was phenomenal, having breakfast on the roof terrace every morning, dinner in the restaurant or relaxing by the pool. It has everything you needed and you always felt as if it was all just for you, even when it was fully booked. We would definitely return here if we come back to Marrakech.

Nada

I'm not one to ever review, but it felt unfair if I didnt.... * Location exceptionally good. Don't be put off by the small alley ways. The hotel even give you a phone to contact them at anytime in case you get lost around Marakesh,which isnt too hard. They send a member of staff out to come and find you...NO EXTRA CHARGE FOR EITHER PHONE OR FIND! * The team there are so helpful, but geniune with it. So nice and caring. I mention 'team' because they are just that, there never feels like one person is more senior than the other. They all pull in the same direction. We must have met at least 10 different team members - Not one asshole. * Breakfast on the terrace or wherever you want it. Nothing is too much * Superb Spa and message * Bottled drinking water, amazing hummus and juicy fruits complimentary * Great advice generally. We only booked two nights, then went to Desert but there was only ever one choice to back to upon our return. * I've been all over the world for work, and been in some amazing hotels, including India - But this is the best so far

Hard to think of what we didn't like. At a real stretch I'd say they need to speak to their guests at the start of their stay about towel / bedding swaps for environmental impact. Other than that - Fault was very difficult to find.

Riad Kheirredine was absolutely sublime—a true oasis amidst the vibrance of the Medina, where time seemed to stand still. We stayed here on our last night in Marrakech, and our only regret was that we didn’t have more time to enjoy this haven. If we had stayed longer, we might never have ventured out to explore! The check-in and check-out process was seamless, with all the staff being incredibly helpful and accommodating. The service throughout our stay was impeccable, with every member of the team warm and welcoming, making them a pleasure to chat with. They were always ready to provide us with useful information and insightful recommendations. One thoughtful touch was the mobile phone they provided for guests, allowing us to stay online via a hotspot while out exploring the city. This was incredibly helpful, as it kept us connected and made navigating Marrakech so much easier. The staff was also available via WhatsApp to assist with directions and offer recommendations, making us feel cared for at every step. The rooms were beautiful, with every sensory detail thoughtfully designed to delight. Stepping into our room was a joy, greeted by luxurious aromas and the comfiest sheets. The food was excellent as well, adding to the overall wonderful experience. They are in the midst of opening a new spa, and we can’t wait to come back and experience it. Given the exceptional quality of everything else in the Riad, we’re sure the spa and its services will be amazing too. We would love to return here someday. No complaints at all—it was perfect in every way.

Beautiful hotel with exceptional service. The entire riad team sets this special hotel apart. I arrived late and the riad prepared a meal for my room which was greatly appreciated. The riad ensured my arrival was flawless by arranging my fast trak at the airport and transfer service. The breakfast and dinner services were plentiful and delicious with an outstanding atmosphere. Laundry and ironing services were complimentary and fast. Fresh lemonade, teas, pastries were provided complimentary across the hotel or in the room. I highly recommend the private and relaxing hammam and massage. I especially enjoyed my daily conversations with Elena, Hassan and Kamir. I left this property feeling like family, and I hope to return soon.

Nothing truly; everything was wonderful.

From the moment we arrived to the moment we left the staff made us feel so welcome. Every one of them extremely helpful and always wearing a smile. Breakfast was outstanding a wonderful selection of bakery treats, fruit, homemade jams and freshly squeezed juice, followed by eggs, hams, cheese, yoghurt and so much more. Our room was comfortable, clean and spacious with a lovely, fruit bowl, bottled water and home baked treats that varied daily.

I didn’t dislike anything although the bath took forever to fill as I couldn’t work out the tap … but I could have asked a member of staff

Every aspect of the property was beautiful! It was stylishly decorated, very clean and the service of all the staff was exceptional! They served us 2 delicious breakfasts on rooftop terrace as well as on our private balcony. The dinner meal in their restaurant was also superb. In their spa, we experienced a Hammam, a moorish bath, and massage which were delightful! I almost forgot that we were upgraded from a junior suite to the emperor’s suite which was incredible with a living room & a private balcony.

Nothing