Airport transfer was perfect , Jana and reception team amazing , helped us settle in , gained lots of tips and advice and day out options even prior to arrival . We were given a mobile phone for the Rhiad should we go out and get lost / need anything . The hotel is even more stunning in real life ! Room was beautiful and spotless , arrival Moroccan meal was fantastic , what really made our stay was the staff , so welcoming felt like one happy family , nothing a problem , service second to none . Every meal tastier than the last no need to eat elsewhere , Al carte Moroccan menu with a lovely Italian offer too .very reasonably priced . Did I mention the cocktails !! We had friends staying nearby join us for a meal and they made feel like quests too . It was a birthday surprise holiday , the bigger surprise was how amazing the Rhiad was . Definitely 5 star 🌟

Nothing all was just perfect !

Beautifully appointed Riad, conveniently and centrally located yet surprisingly very peaceful. The staff were hands down the loveliest I have ever encountered while travelling, from the warm welcome we received on arrival, to the spa staff (you MUST try the hammam and massage on your first day) and waiters. The restaurant is exceptional and every day we made sure we had cocktails or a beer on the roof terrace to watch the sun go down.

The hotel kindly upgraded us on arrival, however we were given a suite over three floors which in hindsight we should have politely declined as I have some mobility issues and we had 39 steep steps to get up every time we returned to our room.

Riad Kheirredine is a beautiful place to stay, an oasis of calm and tranquility with 5 star service. We got upgraded when we arrived, the staff could not do enough for us, they were so attentive and helpful they even surprised us with a birthday cake and sang happy birthday to my partner and put flowers on our bed. We loved our beautiful room, the breakfast was delicious with plenty of choice and the Riad was simply stunning. The staff even walked us to the medina to make sure we got there ok, & helped us with so many things, including the most incredible sun rise hot air balloon ride, truly wonderful people.

Nothing, our stay was perfect in every way. 5 star service.

We absolutely loved staying at this riad. Why? Well, that’s easy. From the moment we arrived, the staff were so beautifully welcoming and never missed a beat. No need to feel scared or worried, the staff will walk you to your destination or at least to a known landmark. If you lose your way, you can use the phone that they give you for the entire stay. The riad is the epitome of luxury, think creamy white linens, luscious green palms adorning inner secret courtyards, cocktails by the pools (x2), the freshest fruits, pastries, crepes, tangines & mint tea whenever you feel the need. Our room was beautifully decorated, adorned with the finest of fabrics, a Moroccan French fusion. So much to see and do - we stayed for 6 nights and still felt there was more to do, we would return in a heartbeat! I cannot recommend more highly!

I cannot think of a single thing. It was perfect in every way!

Staff were excellent and probably the most helpful I have ever experienced. They sorted the airport transfers, the trip up the Atlas mountains, restaurant recommendations, tuk-tuks, and even lent us a smart phone with local sim to contact them or use internet. It had all of the features you would hope for in a Riad such as the cool courtyards, plants and pools. The roof-top had sunbeds and shaded areas, a small swimming pool as well as tables for breakfast and bar service.

Location tucked away slightly off the beaten track in the Medina but all the locals were friendly and helpful.

We decided to stay at Riad kheirredine after having the best experience 10 years ago on a trip there. Delighted to say that the hospitality and experience here is still 10/10! The staff were just incredible- so attentive and helpful in ensuring we had the best trip possible. They made sure to lend us a phone for the duration of our stay with prepaid data and calls so getting lost in the winding city of marrakech was never an issue. Really above and beyond service from everyone. The riad itself is beautiful, facilities perfect, and the breakfast was a lovely touch. If we ever find ourselves in marrakech again we will be sure to return!

Loved everything! We have rarely stayed in a place where every single staff member was so friendly and attentive. They would serve up meals pretty much anywhere, and nothing seemed a problem for them. All rooms were beautifully presented and clean, food was great, the public areas were immaculate and the rooftop was luxurious with fantastic views of the mountains. The Riad is in a very quiet area where there are no cars, tucked away in narrow streets, and at first venturing out can seem intimidating. However, the staff were happy to guide us out to main thoroughfares and we were even provided with a cell phone in case we needed them whilst exploring. Everything here has been carefully thought out to make guests' stays perfect.

We loved everything but the location may pose more challenges for anyone with mobility issues

The staff are welcoming & attentive. They had roses and chocolates waiting for us in bed when we arrived since it was Valentine weekend. Hotel staff pick us up in the taxi drop off 2 min walk away from the riad and carry our bags for us. The bedroom is beautiful and the bed was the most comfortable hotel bed I ever slept on. The room diffuser and toiletries smell so good. Hammam & massage were relaxing! the riad interior is stylish and cozy. We can spend the whole day in this riad. it's peaceful, private, and calm.

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I'm not one to ever review, but it felt unfair if I didnt.... * Location exceptionally good. Don't be put off by the small alley ways. The hotel even give you a phone to contact them at anytime in case you get lost around Marakesh,which isnt too hard. They send a member of staff out to come and find you...NO EXTRA CHARGE FOR EITHER PHONE OR FIND! * The team there are so helpful, but geniune with it. So nice and caring. I mention 'team' because they are just that, there never feels like one person is more senior than the other. They all pull in the same direction. We must have met at least 10 different team members - Not one asshole. * Breakfast on the terrace or wherever you want it. Nothing is too much * Superb Spa and message * Bottled drinking water, amazing hummus and juicy fruits complimentary * Great advice generally. We only booked two nights, then went to Desert but there was only ever one choice to back to upon our return. * I've been all over the world for work, and been in some amazing hotels, including India - But this is the best so far

Hard to think of what we didn't like. At a real stretch I'd say they need to speak to their guests at the start of their stay about towel / bedding swaps for environmental impact. Other than that - Fault was very difficult to find.

The staff were all so amazing and helpful, from the minute we arrived to when we got dropped at the airport. They helped to plan and organise our entire trip from restaurant bookings to tours of the Atlas mountains. The riad was phenomenal, having breakfast on the roof terrace every morning, dinner in the restaurant or relaxing by the pool. It has everything you needed and you always felt as if it was all just for you, even when it was fully booked. We would definitely return here if we come back to Marrakech.

Nada