We had the best stay with Ayoub and Wafaa at Riad Shama. It's truly a quiet oasis, which is needed after the business of the Medina. Ayoub went out of his way to ensure that everything was perfect for our stay - we felt assured that we had a beautiful riad to return home to with owners who really looked after us. Our room was fantastic - large and spacious, with a really cool bathroom. Air-conditioning was good and helped us to cool down after a busy day! The pool was also fantastic - so pretty and also provided a way to cool down in the heat! We also enjoyed the rooftop terrace which has great views over the city. The whole riad is beautiful and the house keepers do a fantastic job of keeping it clean. We will remember the lovely smell of orange blossom that awaits as you walk through the doors! The location of the riad is good - a short walk into the main centre of the Medina. Everybody we encountered on the streets around the riad was welcoming and friendly. There is a street of small shops selling food and bottled water just round the corner - we found this handy for topping up on water and also enjoyed some yummy pancakes from one of the food stalls! We also booked the hotel transfer taxi, which was good and meant that we had one less thing to worry about! Thank you Ayoub and Wafaa!

Nothing

I had a wonderful stay at Riad Shama! The hosts (Ayoub and Abdou) were incredibly welcoming and made sure every aspect of my stay was perfect. A special mention to Abdou, who went above and beyond to ensure I felt right at home—he truly made the experience unforgettable. The breakfast each morning was delicious and a great way to start the day. Overall, a fantastic experience, and I would highly recommend this riad to anyone visiting Marrakesh!

The water in the bathtub took a long time to drain.

It's such a beautiful Riad. Our room was amazing. So peaceful and in a great location. Right on the outskirts of the Medina. Easy to be dropped off right outside and approximately 20 minutes walk to the main square. The pool is very nice and bigger than most riads. Nice rooftop with fabulous views and plentiful sunbeds and places to sit. Breakfast was nice and the food menu was also good. A special mention must also go to the staff. They can't do enough for you. Can't remember the guy's name that worked the night shift but he was great and Anas who seemed to be on all day was a Superb host.

It's slightly tired in places but that really seemed to add to the rustic charm of the place. My only gripe was that the sunbeds were a bit tatty and could have done with a more regular clean.

It was the best riad I stayed in after 6 visits to Marrakech. The room was beautiful and spacious, the breakfast room had a fire every morning, Mustafa was so gentle and kind every time while serving us, the hamman and massage was a delight. The manager Ayoub offered me some credit for my phone and was very caring and friendly (I think I abused a bit because I asked him to translate a conversation with someone outside). There were some minor things to improve and both managers took notes and were open to the feedback. It was a peaceful Riad and I wished I had more time to enjoy being there. Thank you to all team!

On the first two nights, we had a double bed instead of two single beds as requested in the booking. It would have been nice to have an extra blanket in the room, two glasses instead of one, a rug by each side of the bed, more toilet paper, a bottle of water in the room on the arrival day, a nice thick book about Marrakech or so, maps for the medina...some details to make it even better.

We stayed two nights and everything was very good. The room was really clean and spacious. The service was very friendly especially Wafa, Ayoub and Abdou, who welcomed us with tea and recommended places to go. Finally, the place is very nice and has a swimming pool where you can swim and relax.

Everything was amazing! The place is a dream by itself. The room was so spacious and beautiful, and the bed and pillows were super comfortable. A special thanks to Abdou for making our experience even better with his positive attitude, constant smile, and excellent problem-solving skills! Definitely recommend!

Ayoub was a wonderful host, always available to help us in any situation.

We went on a tour at 7h40 and the breakfast wasn't available to take away.

Ayoub was a fantastic host who gave us an extra room for free the first night as the beds were not seperated. In our last day my friend got food poisoning after he ate food in the Atlas Mountains in Imlil. We couldn’t find a pharmacy place selling medicine against diarrhea and again Ayoub helped us out and drove with his bike to the only pharmacy open in the area on a friday to bring us some medicine.

The room is too dark.

If you are thinking of staying in a grand hotel when visiting Marrakech, I would advise you to think again. The design of a traditional Riad is perfect for the blisteringly hot temperatures of 43’c a hot Moroccan summer can throw at you .With its tall narrow layout & cool pool in its centre, it more than adequately delivered but if you needed cooled down further, the rooms all have excellent wall mounted aircon units. You feel like you have truly been immersed in the Marrakesh experience & after a few hours of being besieged in the souks & the Jamal el Fna, it was wonderful to escape down the side street back to the inconspicuous doorway of our little oasis in the city.

Maybe some fruit with breakfast…that’s about it!

We had a wonderful stay at Riad Shama Suites&Spa. As soon as you walk in, you enter an oasis of tranquility, especially in busy Marrakech. The pool is beautiful, while the rooftop terrace is ideal to sunbath or relax. But most importantly, the staff is super friendly and helpful! Asan helped us with every request we had, always with a big smile. When asked for new towels, printing of boarding passes or just a restaurant reservation, nothing was to much to ask!!! The delicious breakfast was served next to the pool by Moustafa, who brings a bit of sunshine even on cloudy days. He made sure we started our day relaxed and with a full stomach. In summary, we would definitely recommond Riad Shama Suites&Spa . It is the perfect place to destress with the most friendly people. We will definitly come back.