Excellent stay at Riad Shambla. We were there for our honeymoon and they made the room up for us which was very nice. The Riad was in excellent condition and was always clean. The breakfast that we were served every morning was brilliant and so tasty. But the best thing about the Riad was its staff and especially Rabie. He looked after us from the minute we got there to even after our stay at the Riad had ended. We moved to a different Riad after but Rabie still made sure that we were looked after, booking excursions for us and helping with recommendations. He was incredibly hard working and went above and beyond for us and every resident there. If I could recommend staying at the Riad for just Rabie I would. He was truly brilliant.

Having arrived there quite late at night we did not expect it to be so busy when we first arrived there and unfortunately the location of the Riad meant we had to go through the backstreets of the Medina. My only advice is that to not take the locals up on the help of locating the Riad as they will charge you and hassle you for money. It is rather easily locatable and if you really need go to a shop and ask someone there.

It's a beautiful riad, well located. The pool is refreshing and rooftop sunny. The staff is nice and friendly, the guy helped us park our car and negotiate good price (30 dirham per night). Room was clean, though rather small, bed comfortable and A/C quiet.

No door separating the room and bathroom. It was quite loud on the street at night.

Amazing team who made you feel like family from the moment you step into the door. It's a beautiful Riad with only 5 rooms that it offers a close and personable experience to engage in the space or with hosts/guests inside. Mohamad was an exceptional host and kindly offered breakfast with an early check-in as it was available, provided travel advice & options at my leisure (was not pushy with tours as I've experienced with some other riads), and even welcomed me to try his amazing couscous when he knew I worked through some meals. Dining in the Riad for breakfast in the courtyard was picturesque viewing the dip pool and sunsets on one of the two terraces was also a beautiful escape from the busy Medina which was located a short 10 minute walk. The room I had was spacious and gorgeously decorated with a spa tub and robes. I couldn’t have asked for a better experience for a home away from home, the comfort of being able to be apart of their guesthouse, and a family who welcomed me in so lovingly from Mohamed to his friendly cousin to finally beautifully sweet Naima who gifted me a farewell token. 💞 #scatterbrain

We loved our stay at Riad Shambala. The working staff and Rabi made us feel more than welcomed- we always received guidance or help any time when needed, in person or via phone. The room was clean and had enough of space for 2, as well it was cleaned daily. The breakfast provided daily were as well a great start of the day. The location in Medina was honestly pretty great- we were able to walk everywhere- not only the main market, Souks, museums, but also the "new neighborhoods" were easy to reach without need of a taxi. We recommend staying in Shambala to everyone and know that we will come back ourselves for the next vacation in Marrakech ✨️

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Rabi3 was a very good host. Polite and helpful and gave great advice on how to conduct ourselves in the area. He was helpful in our booking of cabs and also in the discussion of deals we had made for the packages we booked. The cook was a lovely lady when it came to making breakfast and very helpful as there were mornings where we needed an earlier breakfast as we were going away for a tour.

Nothing that could be helped. Sometimes walking to the Riad wasn't the most comfortable at night. But this made the Riad even more of a hidden gem.

The riad itself Is a paradise inside Marrakech, the room Is confortable and very clean, there's a rooftop that you can use for free and believe me Is really special to have dinner on It. The breakfast Is Amazing with tipical products from Marrakech made Daily and also cooked on site. But the best of the best of the best that worth every single second spent here Is Rabio the receptionist, he's Amazing, polite, gentle, accomodating, everything u can Imagine. He helped us a lot during our stay giving us everything we need at anytime without esitation. We Will return for sure because people like him deserve tò be the top in everything he will do in his Life Thanks again Jacopo & Chiara

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Such a beautiful place to stay. Rabi was an amazing host, going above and beyond to help. He walked us to locations and helped with taxis and bookings. Rooms are small, but that is to be expected in such an old building. Very good breakfast.

Visitors need to be aware of the area around the riad, especially if arriving at night. Taxis cannot get close and have to stop a few streets away. Men and kids harassed us for money and followed us.

The place is beautifully decorated. The guy who checked us in was welcoming, friendly, polite and helpful. He spoke very good English and spanish. The bed was comfortable and the room very clean. Breakfast was great.

It is a bit far from the main points of interest if you walk like we did. The room was really small, we felt a bit overcharged for such a small space. The shower head is metallic so it gets really hot when running the hot water to the point that if you hold it long enough you will burn your hand.

Roger was amazing and very welcoming. He was always available 24/7. He arranged to collect us from the airport and also take us a few days later on our return. As we arrived late the first evening he arranged for a chef to make us a wonderful chicken tagine, salad and fresh fruit. Breakfast was a selection of bread, pastry, eggs, fruit, yoghurt, fresh orange juice. Very good. We had a suite which was a good size and clean. Hot water and strong shower. As the suite was on the top floor (the Riad consists of 3 floors and just 5 guest rooms), we had very quick access to one of the 2 roof top terraces. From here you could relax out of the bustle of the Medina and souzs, enjoy the view and watch the sunset. We actually took a sneaky bottle of wine up there. I would recommend this Riad for a good value for money Riad. It is not the most luxurious but clean and service impeccable. I would recommend that you get a good map of the area, easy to get lost, the tourist map is useless! We used the 2 gates either side of the riad as our reference. If lost get to the outer wall and taxi round!

The bath tub wasn't easy to fill. One evening another set of guests were a little chatty in the centre quadrant by the pool, so voices travelled upwards.

We really liked this riad and especially our host, he is very welcoming and he always helped us when we had some questions about the city! our room was very nice and clean, and the pool in the lobby was a perfect place to hide from heat during the day. Not to mention the view from the terrace and mint tea made by the host - just breathtaking! we booked it also with breakfast included and were very satisfied - it was a decent, fresh and tasty breakfast made right when you come! 100% recommended! we thank you for your hospitality!