This hotel is located very conveniently next to the city's main railway station. It has decent, though somewhat small, bedrooms. The mattress was much more comfortable than during my previous stay here, when it was a bit too hard. The breakfast is of good quality with a good range of choices.

It would have been good to erect a sign at the bottom of the grand stairway to point out there is also a lift going towards the entrance, and where that lift is. Some guests may carry their luggage all the way up without realizing the lift is there; it is quite inconspicuous.

I was travelling by train from Germany to Schiphol airport. The hotel is 2 minutes walk from Enschede station, on the edge of a "has it all city", which was my convenient stop over. Staff were super friendly and helpful. The room was very comfortable and clean. Soundproofing was excellent for a light sleeper. All in all, top value.

What I don't like is that question! You don't need to encourage petty negativity. If people have GENUINE problems, they will tell you.

The room, bed and win dow.

A very strange entrance from the street side. Numerous stairs and almost hidden small lift//The guests coming by car should know that PARALLELWEG leads to the underground garage //Lack of signing for the emergency route in the lowest part of it. Suddenly, on the level where stairs get narrower , there is NO further sign and the 2 doors you see are locked. Your key-card doesnt work. In the case of panic and fire ... ( easy to imagine ) . It concerns the staircase at the western side, the side of the railway tracks. // No clear information that only the left lift goes to the underground garage. (The tiny silver button isnt enough). // The room door ,floor 4, requires force which kids or elderly people havent.

The location was great, not far to walk to the centre or St Pauli. Beautiful building with original features from the original business. The staff always greeted us with a smile. On entering the suite we noticed a gift on a ‘doggy pillow’ for Alfie, lovely touch. The room was really comfortable and we found that we wanted to spend more time in it, relaxing.

When it was time to check out 😞

We went there only for sleeping. The room was clean and very quiet. I like the view of the city from the huge window. There was an option to not have the cleaning during our stay, and we got a €5 voucher to spend in the bar, and also €10 when i sign up for free wifi. So for 3 days we got our morning coffees for free. The staff was really friendly at the reception. We didn't try the restaurant.

The entrance is not on the ground floor. You can go with lift or on stais..

The room was well insulated from outside sound (even though the hotel is just next to the railway) and street lights, with nice view over the city. Perfect location close to both the city centre and the train station. Excellent breakfasts (including interesting pancake machine). Even free WiFi was fast and flawless, as befits its birthplace ;)

We stayed in this pet friendly hotel for 4 nights. It is on the pedestrian zone of Enschede's town center, right across the train station. The hotel has its own parking garage, that you need to book in advance, it is very convenient. Breakfast was really nice We stayed during the King's Birthday weekend. There were lots of parties and events just outside the hotel, and we had no issues at all with the noise

The parking spots were overbooked and we had to park a couple of nights in the parking spaces assigned to other companies The windows cannot be opened, so the only way to recycle the air inside the room is using the A/C

Normal clean hotel. For me it was important that it was silent, even though the train goes near by. Very good internet. Very covenient location - near the bus and train stops. A lot of restaurants and cafes are just around the corner.

A little bit cool in the room, the conditioner did not help. But it was ok for sleeping.

Location is great, next to the central station and the shops and restaurants. Staff very friendly, beds quite comfortable. Slept like a baby and usually suffer from serious backache. Room size very good. Parking easy to find/use and safe.

There's a smell throughout the hotel corridors that I cannot detect. Bathroom was very good in terms of water pressure and size but I didn't like towel quality even though they seemed clean. Maybe time for brand new set of linen. I also have a feeling that the price is too high due to the fact that this is the only proper hotel in the centre.

Generally a really good hotel, well located with very good staff. The room was clean and comfortable with good sized rooms overlooking the station so we could walk from the train. And close to the centre for shopping. We sued public transport both trains and buses to get round the city and everything was nearby.

To make our stay a little better, larger bath towels would have been appreciated. The ones we had did the job.