A really great location with the hockey turf within easy walking distance and the local tavern just across the road. The owners were super friendly and helpful and represented Whangarei so well. It was nice to have fresh towels and tea, coffee and milk replaced each day. It is an older motel which is reflected in the reasonable price but is decorated in an up to date fashion and is very clean. The sheets were on the bed were top quality and the heat pump kept us cosey and warm. There were lots of TV channels too. We really enjoyed our visit and would certainly stay at the Kensington Motel again.

Nothing.

Motel unit ( 2 bedroom ) was vey clean and well presented . The bed was comfortable and the location ,next to a small shopping complex was good. Excellent Thai restaurant ( recommended by owner ) close by with other food outlets handy . Easy 10min drive to main Whangarei basin.

Soap And makeup flannel on high shelf in bathroom didnt find until morning we were leaving . would have been better placed by basin /ps I'm not short ! Perhaps a couple of colourful cushions on lounge suite would lift the black ,grey ,white decor and make the main area more welcoming

Clean and tidy unit, friendly staff, comfy bed.

Being a smoker I didn't like being stuck outside in the driveway with no shelter when it rained. We have stayed here many, many times before to watch our grandchildren's weekend sport, and smoking was allowed outside your room at the tables under shelter. I consider myself to be a respectful smoker and wouldn't smoke if others were around or windows open so because of this would only stay again as the last resort.

Recently renovated and sparkling clean. Our One Bedroom Unit had a full kitchen and fairly comfortable beds. Split system a/c was very appreciated as it was warm and wet during our stay. The local area is full of food options and the wifi was strong. The staff were just beautiful to interact with.

The usual bathroom issues: no exhaust fan, no hooks to hang clothes. It was pricey but good.

Location to food outlets & price Spotlessly clean Fantastic beds &pillows Air conditioning a huge plus

We were in Unit 8 Major concern that there weren’t any fire / smoke alarms anywhere in our unit . For this reason alone I would not stay again. Several window security brackets in unit were very loose and need checking 2 windows in lounge did not have security brackets .

Heather and Gordon are friendly, thoughtful and charming hosts. The room was clean, comfortable and serviced daily. The location ideal for my visit being within easy walking distance to some of my family. I enjoyed meals from three of the shops that are literally right next door and the supermarket is less than a kilometre away.

I was sad to leave. Heather was there to wish me well early on Sunday morning and it was like saying farewell to a good friend.

The most impactful aspect of the Kensington hotel was easily the kindness of the owners - they really treated us as family. They took interest in our trip when we asked for help, and weren't bothersome when we retired to our room. A classic example of their above-and-beyond kindness was their driving of us to the airport free of charge ... at 5am! They knew that finding a taxi might be hard during that time, so they dropped us off.

We thought the room was perfect for one or two nights, but lacked utensils and facilities enough for comfortable long-term stay (cooktop, washer/dryer etc). However, I'm sure if we were to have asked I'm sure the owners would've let us use their own!

On check-in we were given lots of information about local attractions and places to eat which was really helpful. It was the middle of winter and cold, so it was lovely to walk into the unit and find the heat pump was already running and the place was lovely and warm. The unit had a well equipped kitchen, plenty of seating and attractive decor, and it was immaculately clean. The location is great, close to everything and there are plenty of places to eat within walking distance.

Excellent welcome/reception from the Hosts (who were originally from Scotland). We arrived earlier than expected and were allowed to wait outside enjoying our lunch whilst the room was done. The compendium gave excellent info, especially about the history of the area with the Scottish roots and the touch of art work framed in the rooms giving the NZ Maori, Scottish and English words/sayings were fabulous! Cleanliness and tidiness of room was excellent. Would rate a 10/10.

Nothing, we stayed in Unit 14 which is closest to the roadside and never heard a peep. Everything was great.

The location was great, walking distance to a pub, shops n eateries. Supermarket just 2mins drive down the road. Room was spacious and the kitchenette had everything u need. Bed was comfortable and parking right in front of your room, which was great. Definitely recommend this place and we will be when visiting Whangarei.

Shower a bit on the smaller side. But water pressure and temperature was great.