The reception staff was super friendly and welcoming, especially male staff on the day of our check-in. He couldn’t have been more gentle and helpful, big kudos to him! We had a fun room on the 6th floor with a very nice view and a small balcony. Very good breakfast (for non-vegans). For vegans it was still good: beans in tomato sauce, fried mushrooms, fried potatoes, and veggies of course. They even had a surprisingly good vegan mud cake! All in all, we loved our stay and would love to come back one day.

The room could have been more thoroughly cleaned. And there were no instructions on how to operate room’s AC.

Back in Harstad once again, we came back to Thom Hotel. Reception was lovely and we even got another sea view room. Also got a good hint concerning parking as the hotel parking was full, but there's free options just down the road during the night which fit well with our flight plans. Breakfast was amazing again and we'll happily come back again to Thon in Harstad

Nothing to complain, there was no parking available but hotel staff gave us good alternative options! Our minibar contained an opened pack of crisps (sneaky previous tenant), no problem and was resolved without any issues! Excellent service.

Breakfast = best hotel breakfast I've ever had, and it was FREE! Staff = friendly, helpful, awesome (Sonje was amazing) Location = STELLAR. Right across from the ocean and near a bunch of cool stuff

My room didn't have a fridge, there were no laundry facilities, and the AC didn't seem to work (although, to be fair, I could have asked the staff who could probably have helped me). Other than that, it was an awesome stay. I'd love to go back.

Breakfasts were excellent, view from the room on the harbour, sea and fjords was amazing and quiet peaceful neighborhood was as pick as by my choice. Another point I liked and rarely can be found in hotels is, "a room window can be opened and provide us fresh, polar cap, air", there was no even need for heating to be used in the room to be pleasant. Also, fresh self serving coffee, tea and small sweets can be found in the lobby of the hotel, any time and free of charge.

There was nothing special not to be liked.

Arriving way too late due to cancelled flights, the staff gave us such a warm welcome that we directly felt much better. We had an excellent room with a view on the sea. Perfectly equipped. Breakfast is amazing!

We could only stay one night. Minor point for improvement: since you offer lose tea for breakfast in amazing tea pots, you could consider adding little milk cans to bring milk to the table. This would be the final detail for a fantastic breakfast!

Quiet and spacious hotel. Excellent reception area. Room area and view of harbour wonderful. Well stocked breakfast area, good coffee.

Good: we were encouraged not to waste food; not so good: there was so much choice and food, that the hotel must be wasting a lot themselves? Waste bins do not encourage separating types of waste. Not a good idea to put wine so clearly on display in yhe room (price astronomical, and addiction issue)

The lovely lady at reception offered me an early check-in which allowed me to start sightseeing earlier. My room had the most beautiful view over the harbour, the ferries, yachts, people fishing, and children playing on the playground. The hotel is a two minute walk from the bus station and the ferries. Loved the sweets in the room and having face washers.

The breakfast choice was excellent, and the location fantastic. The reception area (and room) is beautifully decorated, and the offering of the coffee and tea is very much appreciated.

Fantastic, but the coffee and yoghurt ran out, and I had to ask for refills both times, having to wait quite a while. It was a very busy day however, so this is minor.

The breakfast was great- much better than I expected from the price of the room. I also liked that there was a lot of space to hang my clothes.

During night there was a noise, maybe a fan or a fridge that bothered me a little bit.

The view of the harbour in the 'midnight sun' from our window was magical, the room was spacious and comfortable, customer service great and the breakfast fantastic! It was the perfect place for an overnight stay between a bus and a long (but beautiful) ferry journey.