We couldn’t been happier to call this home for almost three weeks. It really became our home away from home. The staff communicated efficiently to arrange for airport pickup and greeted us upon arrival despite a long wait at the airport. They even kindly offered to get a cake for my son’s birthday the day after we arrived to help us celebrate it. The owner and staff were so kind throughout our entire stay. They helped us with every request, folded and washed our clothes promptly, made nutritious breakfast, cleaned the rooms well, provided beach towels and treated us as family. We made some forever memories here and great friends! Thank you so much for accommodating us! We really appreciate Kate it!

The only issue we had was the stairs being a bit steep for my elderly Dad.

I stayed at Garden Palace for two weeks during a work trip to Palau. It was spacious, clean, overlooking a green area. Away from the traffic / noise of the main street but close enough for easy access of restaurants, supermarkets, pharmacy etc. The owner and his staff were great, paid attention to detail and always available to help. The laundry service was at a reasonable rate and much appreciated during my long trip. A good breakfast was served on the roof terrace every morning and we were able to use the terrace for work meetings. There is an area to rinse and dry diving equipment although I did not use this myself. Overall a great stay!

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Highly recommend this place, I felt so at home, the staff were super friendly and welcoming, the rooms are so nicely designed, I travel a lot and this may be one of my favorite room setups I have stayed in. I loved it, there is even a kitchenette you can make your own food, the view is incredible.

Small things like would be nice to have an option of herbal teas for non-caffeine drinkers. Some may want a pool or more buffet breakfast options but I don't think any of that took away from the beauty and grace of the place.

I loved that it had a clothing rack and fan and well-stocked kitchenette and two chairs and a coffee table for a living room element in addition to the very comfortable beds. It was a nice size, with a balcony. Great attention to detail and decoration. I had to dry scuba gear and used the laundry equipment well instead of packing wet gear. Breakfast was lovely too with eggs instead of Chinese style dinner food. Very nice hotel.

It was a bit expensive. I wanted a half day rate since I was flying at night and that was offered, but only until 6. I wish there was a pool. The worse thing was that there was no wifi in the common area on the roof (where breakfast was served and could be used for lounging, but I couldn't skype my kids from that space so brought down the breakfast tray each day to my room)

The hotel is centraly located in Koror and the room was very big, actually a studio with equipped kitchenette. The owner and team were very helpful to book tours and taxi. A transfer to airport was included. Internet worked pretty well.

Breakfast choice was very limited and always the same everyday, it was not a buffet. The hotel had no pool, the only common space was the top floor where breakfast took place. The price was too high for the offer but prices are very high in Palau and in relation to the touristic offer.

Spacious room. Location very good. Various range of Restaurants and supermarkets all withinin 10 min walk. Friendly staff whilst still self catering yet hotel services too Provided ideal home facilities access whilst still enjoying hotel services -pot pan, hob mini oven grill, microwave, fridge, kettle iron etc. Seasoning, oil, cleaning material. Also gave free late check out, which was very kind as flight was in the evening. Very organised and communication was very efficient.

Oya and the crew at Garden Palace were amazing throughout our stay. Everyone was extremely friendly and helpful, all while not being overbearing. We stayed in two different rooms during our stay: 201 and 305. They were nearly identical, both spacious, spotless, and well appointed. Every amenity I could think of was available in the room and there were opportunities to cook for ourselves with a toaster oven and stove should we choose. The sliding door to the balcony allowed us to let in the morning breeze and also look out over the rainforest below. Breakfast on the rooftop was always a highlight. There are places on the roof to also dry suits and other items from the day's excursions (thought there are also drying racks in the rooms and there is a balcony too!). The crew helped us hire a car during our stay, arranged for airport transfer, and provided recommendations on places to shop and eat. We would stay here again in a heartbeat!

Nada!

The room was a fully fledged apartment with kitchen, seating area etc.

The breakfast was just a already prepared tray with a cold hashbrown, cold scrambled egg and sausage with a very tiny piece of cheese- you had to ask the staff, to reheat it at least in the microwave

The staff are so kind and helpful! They let us check out around 15:40 so that we can come back and take a shower before we take our flight, which is really what we needed, cause we went to the waterfall in the morning and got wet, would be so nice if we can take a shower before we take the plane!! Thank you so so so much for letting us check out late! Really appreciate!!

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Oya and his staff had excellent hospitality and were very accommodating. The shuttle service to and from the airport was a welcomed inclusion to the room rate considering our flights arrived and left in the very early morning hours. Our online tour got canceled before we arrived and the front desk (Oya) was very helpful in finding us a tour on the day we had previously wanted. Overall a very serene and enjoyable stay.