I like the ambiance and location and staff

Were located at 6th floor, and the other who check in from other room are too noisy from night to dawn and didn't see any staff around to warn them. We didnt sleep properly that day its very disappointing. We always check in this property twice a year because we really like this hotel but disappointing because the shower (water flow)are not working properly .

Excellent location, near BGC area just crossing the busy Kalayaan Avenue. Despite this road carries traffic all the day long, there is no noise affectation at all to the hotel. There are many local eateries around, and for those willing to try restaurants and so on, there are several malls within very close and quiet walking distance (15-25 min at most).

Room service is scheduled each 3 days, which is fine and it is an environmentally-sustainable practice, while it helps to reduce unnecessary costs and keep very affordable rates. However, the guest must request personally to the front desk that service. It is not a serious inconvenience though, and at the same time room cleaning is not limited to specific hours, which is OK. On a different note, underground rooms may experience sometimes cloggage issues, due to drainage difficulties quite common to many areas in Metro Manila. Nevertheless, the maintenance staff was very diligent in solving them in a timely manner, after informing the front desk, so no complain at all.

iHotel ‘s exterior looks like some of the typical old, weathered apartments in the “embo” areas of Makati but its interior is a nice surprise. Lobby has minimalistic aesthetic. Room is basic and spacious. I had a comfortable stay although I wished the room was cleaner (dusty clothes rack, fridge area). Overall, I enjoyed my stay because room was inviting and cozy enough for the rates and the staff were friendly and professional.

Not soundproofed rooms so loud and rowdy guests can be annoying.

It is quite a new property in a in a new business locality, all high rises on the other side of the street, plenty of fast food chains and also local street foods in plenty. It was basic, clean, simple, the bed was good, excellent internet, free drinking water from the dispensers.

The location is far from the city centre which I did not realise at the time of booking. Surrounded by lots of shanties and slums (but that does not affect the property), an optional standing fan and a chair would be welcome (for people who do not like AC), towels could be better, entrance is narrow

The enormous willingness to solve everything on the part of the staff who work at the reception. It is notorious how they have been trained to provide customer satisfaction from the moment of check in to check out. On the other hand is the comfort in the rooms. They are better than the rooms of other hotels that are central, such as The Minisuits Eton Tower or those of the Fersal chain... The cleanliness, the good aroma and the order of the room relaxes the mind and body.

The location is located in a neighborhood that for now is a popular neighborhood with all the pros and cons that this implies.

I check in last Aug18, arrived at the property groggy, swollen and bleeding as I was a surgery out patient. I guess I paid around 9500 for 8 days, the room is neat, not 5 star or 4 star feels but it is decent, the air-conditioning is decent. the bathroom is justifiable. I had like 4 huge luggages and my stuff are all over the place cos I am not capable to organize but the housekeeping are quite present, kept the rooms clean daily, and honestly,the staff are nice to me even though I am cranky and not so warm all the time! Sorry people, was just really in an excruciating pain when I was there. The location is amazing, you iust got to cross then its the commercial side of BGC, the outside are filled with carenderia’s which is amazing cos I did actually get to eat freshly cooked vegetables which I needed while recovering. But what I did love the most, are the staff. I just couldn’t express it to all of you cos I dont want to get my surgeries crooked! hahaha Thank you everyone! Hope to stay with you again, soon. ❤️‍🩹❤️‍🩹

The rooms are spacious and well lit, despite very small windows. The reception area is well organized, in fact the whole hotel is very well organized and feels modern, despite the area it is located in. Despite low price I had a fridge, a sofa, a desk and solid rack with hangers in my room. I actually extended my stay for another week because the place was so good.

The internet kept disappearing, but this was because of the provider. The actual wifi has strong signal everywhere in the building. They don't accept card payments and you need to give cash deposit for the room.

The place was clean and conveniently located. It is a good place to stay for a quick business trip in the BGC area. Easily accessible by various transport methods. Plenty of dining choices nearby as well.

The toilets were small and cramped. It took a but of maneuvering to get things done in the shower. If you are sharing a room with somebody else, it could be a bit challenging. Aside from that, with such a small space, anything you bring inside will easily get splashed and wet. Could help if it was a bit roomier in the bathroom.

The property is just next to BGC. You can easily walk for a few minutes to High Street. The room is spacious on basement 3. There's a fridge that cools easily. There are a lot of payment options that you can choose from.

The TV however has only 1 channel, I'm not sure though. The shower has hot and cold but it takes a while for you to enjoy the warm water. They'll charge you if you check in early than 1 pm and if you check out late.

Cleanliness,staff are friendly and helpful. The location is really good. Lots of restaurants u can go walk or deliver.very reliable. Near uptown mall. Ride easily. Lots of grocery stores near by and canteen or streetsfood. I like to go back here. I can't find other hotel as comfortable as ihotel. And absolutely sharing this to all my families,relatives,friends and co workers f they wanna visit they cud stay here at ihotel. 100% what they posted what u get there.