The place looks really good. All is clean - the lawn around the building (in most parts) and the rooms. The building itself looks amazing. Service was helpful and nice (although I did not get the water I asked for, but no worries). The room cooled down very quickly (18C is the lowest but even with 2 big dogs it was enough). The room was big, comfortable (beds are around the corner and in a quiet area), and well-lit. Dogs were very welcome (80 zlots per dog)! Enough parking room.

Breakfast was less than expected. For me the halls were way too dark, also the lights that worked on movement were too slow.

Nice designed hotel and the rooms, friendly staff, clean and spacious rooms, good toiletries in the bathroom, nicely working a/c, a lot of parking lots outside. Good restaurant where we had a delicious dinner for a reasonable price. Good location if you travel by car and pass by - there are several small malls and gas stations around, and not far from the highway.

Poor wi-fi in our room :( Despite the fact that the breakfast was varied, it seemed to us a bit heavy - fried sausage in dough, heavy salads in mayonnaise-type sauces, a lot of pickles, etc. For the sake of spice, I note that there was also cheese slices and fresh vegetables like sliced cucumber and tomatoes. Lacked lighter warm food and croissant-type pastries.

Modern, new and stylish hotel with spacious rooms. Room has large ceiling and it has beautiful interior. Small fridge, new large tv, clean and nice bathroom area. Twin beds in every room, it would be nice to have double bed options. Room has large windows and a lot of natural lights. Friendly staff. Lovely restaurant area. Breakfast with many tea options. Free parking and very close to aqua park (1min walk). Tea and kettle inside room.

Breakfast was many options available, but poorly options for vegan meals. It would be nice to have rice or fried veggies. More fruits instead juice machine. TV in the room has covered usb slots (can’t watch your own movies) and TV is lagging, due poor internet signal.

The building is really beautiful! Restaurant which is located in the hotel serves delicious meals! The cook kindly adapted my order to my dietary needs. What I really liked is the kindess of staff! Really great people! Also, I really recommending having a massage in the SPA area. Breakfast had a variety of food, most importantly very good quality ingredients. There were options for vegans and vegetarians as well. Overall I am super-satisfied with my stay here. I will return definatelly! Five stars :)

Very good breakfast, gym and sauna available, helpful staff

Good location, awesome staff, interesting historical building, comfortable clean room with a balcony, enough daylight. We liked the restaurant on site, also the option to use sauna after strolling around. Lovely greeting for a dog - we travel a lot but really rare thing is to get a bed, bowls and the snack on arrival.

There could be a bit warmer in the room but it is possible to make a temperature as you like.

Very beautiful renovated old building with stylish interior. Easy check-in and nice room. Bar/restaurant is good to be and with friendly staff. Quite environment on walking distance from the city center.

It was very disappointing that the spa section is closed on Sundays and Mondays. This was the main reason for our choice of hotel. As the hotel promotes it, it should be available also for guests staying there on Su or Mo. Staff tried to help, but not possible to use it.

In general I liked the ambience of the renovated building - it was a feeling of all new and shiny things mixed with some interesting heritage as the hotel is in rennovated barracks. The room was rather large and I liked the high ceiling. I also appreciate the complementary convencience things like a sewing kit (because accidents happen to clothes when traveling). The single beds were larger than I've seen in other places, so that was another improvement in comfort level. I was generally amused by the little notes "we cleaned here", it was fun to run across them. The breakfast selection is better than expected, I particularly liked the selection of cheeses and the little fun bit with fresh juice maker. The breakfast is generally a good spread for a vegeterian as well. The parking is good as well - it's possible to park on both sides of the hotel.

I'm not sure if I ever figured out how to use the thermostat in the room. Since it was very high on the ceiling it was hard to understand if I managed to get it to heat the room or just ventilate. Perhaps a little manual on it would be great as in a colder weather it could be more important than on a windy summer night.

Nice hotel in the center of Suwalki. Very close to the Aquapark. Shopping centers and restaurants also available in a walking distance. Good communication with hotel through booking.com messaging system. Variety of food for the breakfast was exceptional.

Price and quality balance could be better adjusted. There was a lack of information from the hotel staff on additional services at the hotel (e.g. SPA). It would be nice to get some discounts for the hotel guests at the Tatarak restaurant. There was no light at the entrance to our room.

The hotel was surprisingly big, old and modern at the same time. Ceiling was tall, room was clean and looked luxurious, beds excellent. The food was delicious, big portions..

The area seemed to be under construction which made me question my choice in the beginning but the biggest disappointment was the staff. The lady at reception seemed to be annoyed for asking her the WIFI password since it was written on the access key wrapping paper (which I didn't read). Then the girls serving in the restaurant seemed overwhelmed, slow and a bit inexperienced. I'm guessing the staff might be overworked and tired as they were serving the next morning too.