Good location. City center, restaurants and shops easily accessible by foot. Kasprowy Werch ground station was a 45 min walk. Plenty of parking space. Nice breakfast. Polite, English speaking staff.

Administrator promised a breakfast package left for us when leaving at 5a.m. Did not deliver. Not a big problem, but could have said no in the first place. Other than that, visit was pleasant, easy and comfortable.

The location was central but also far from the hustle and bustle from the Main Street/shopping street. It was very easy to get to some of the nice trails. The ladies at reception were very warm and hospitable and I felt overall great about staying at Bel-Ami.

The breakfast had big variety but I found the quality to be average. The bed I had was very thin but for the price it was still reasonable. Sound isolation is not the best because you can hear doors opening and closing in your corridor.

It was my second stay at this hotel. Good location, about 1.5km from the entrance to the Tatra park and close to the Zakopane center. Free parking and good breakfast were included in the price.

Reception staff very helpful with great customers skills. All staff at the hotel were kind and ready to help and advise. Breakfast great. Rooms very comfortable ery clean and great standard. Already booked for next year.

close to the center in residential area, very calm location, well sound- proofed rooms. staff friendly english- speaking. allowed to check in earlier on arrival. very good Internet connection. two steps and from national park. easy accessible trekking paths.

None. but i would like to have an option for “normal” strong coffee 😊

Great location 10 mins walk to Krupowki, excellent shower and the bathroom with shampoos, hairdryer, small single room but had everything I needed. Car park outside. Delicious breakfast!

Only 1 coffee sachet and 1 tea next to a kettle which is quite measurable.

Friendly staff, great location to the centre and main strip of zakopane we found some lovely walks not far from the hotel with sledging etc clean and spacious rooms would recommend

Nice hotel with easy access to the centre of Zakopane (10 minutes walking distance) and also 200 metres from the bus stop to get to the chairlift to the mountains.

I will never understand why guests must pay to have real coffee if they do not want to drink instant coffee (this policy of from another age - the direction would be wise changing this). But that was fine.

Great location. Nice view from the balcony. Good breakfast. Very nice staff.

Uncomfortable pillows. Dirty walls in the room. Very thin walls. You can hear everything and everybody from the corridor and other rooms…

The staff was extremely helpful and friendly, and all the facilities were brand new.

The bathroom has a bad odor, possibly due to an issue with the pipes.