The service in the breakfast was delightful, all the waiters were super friendly and everyday they did something special for my kid. The food at the breakfast doesn’t have to much variety but what was there was really delicious. I booked the hotel with half board and in the night the dinner was buffet. It was so much food and so delicious. Congrats to the chef that prepared the food. The rooms are really big and the bath was really relaxing.

For an allergic person, strong smells, dust, yeast smells, cigarettes’ smells was were good, levels were neutral. Room cleaning 10 points from 0-10. Breakfast/dinner service was above average level. Well done guys!

Backside view was unique, depending on your taste. Personally, I didn’t like that side of the village on my window. Air-conditioner no remote control in my room.

Great to have a swim, location was very good, staff were friendly, breakfast great, no problem storing our bicycles.

Initially there was no hot water and it took a few hours to sort out. Got there eventually though (we were the only guests in the hotel).

Very nice place with breakfast included and indoor pool. Room with balcony and big bathroom.

We called before booking to make sure that we price and availability were correct. The front desk lady told us that there was a much higher price for the night and ignored that we were booking through booking website. We made the reservation anyways and everything went smooth after that.

Location was excellent, the covered pool, the breakfast and dinner, and the people that work there are very nice and helpful.

Everything else, especially the pool and the room.

Super noisy at 4 a.m (kids running on the upper floor). That isn’t the property’s fault, but it’s something we didn’t like. Also, we could hear people snoring in the room next to ours. Breakfast was a little disorganized due to Covid rules and staff was a little bit rude.

The room and the common areas were very spacious, simply decorated, with a lot of natural light. The swimming pool is great, the water is heated and very clean. The breakfast was also very good.

The cleaning staff could be more discrete.

Big and comfortable room. Good buffet dinner and breakfast. Secure storage for our bicycles

Good location for where we needed to be, pool was nice and quiet, felt like we had it to ourselves. Aircon worked well. Checkout time of 12pm was great. Gave us plenty of time to get ourselves together.

The language barrier, not to be ignorant, we got by with translating via google but it was hard when we had a problem - for instance our room had no towels in it, we ended up having to ask for them twice but we got there in the end. Also at checkout, i asked if they could call us a local taxi to the bus station but i was just given a phone number - which wouldn't dial out. Thankfully we found a local taxi rank not too far away. The pool was lovely and quiet but there were a few flies floating around. Breakfast was ok, from 8-10am - great timings, but i think it's more of a first come first serve situation as we got there at 9.15am and the hot buffet option had all been eaten with no sign of replenishment- just the empty containers remained - i think there was 1 boiled egg left. However, plenty of croissants and bread to keep us going, and a selection of cold meats and cheese if that's your thing.

Number one thing we loved would have to be the location. The hotel was quite central in the small town of Monte Real, within a 10 minute walk of everything you might need. The staff were very friendly and helpful, always greeted us with a smile and gave us good suggestions on places to visit and have lunch. The room was simple, but comfortable. The common areas were pleasant and well decorated.

Dispute being well prepared, there were only two or three options at dinner. There could be more options to choose from. The pool area could be more thoroughly clean and looked after.