This place is absolutely incredible! If you can’t determine by the room type, if you’re stressed about anything on booking this, or if you’re in decisive at any point do not hesitate! Just book it, I promise you will be so happy you did! This is essentially a compound, incredible staff members who are extremely accommodating, and is super safe and surrounded by lush gardens, roaming peacocks, which are quite entertaining, and it’s sad along the hillside with incredible vistas from every direction! I booked three rooms, and each of them were absolutely incredible. The mountain suite just blew me away and actually comes with two bathrooms! I came with family and everyone that I’ve talk to not only spoke excellent English, but we’re so kind and willing to help in every circumstance. This is the most beautiful place I’ve ever stayed in my life, and I would recommend it to anyone! I’m still dreaming about it a week later! I special thanks to Carlos for making our trip so excellent!

This property was exceptional. From the welcome drinks to the evening wine and cheese hour this hotel really treats their patrons and makes them feel like guests. The food was excellent. They ask you to order your breakfast off the menu the night before so they can still give a table service the next morning. Everything was wonderful and we got just what we wanted. The pool area and grounds are also wonderful. The pool was well stocked with robes and towels and the furniture is plush and comfortable. We loved staying here.

Only downside is the pool was a bit heavy on the chlorine. I am being extremely picky with this one thing.

An astonishing conversion of a palatial grand house with superb views from the lounge, lovely gardens and such nice staff. The marble room we had was different from any other hotel room we've ever had in its over-the-top grandeur, though its bathroom lacked a shower and there was an absurdly unusable roman bath in the bedroom! Great location, and evening wine, sometimes with entertainment.

Inevitably, grandeur goes with a certain lack of the usual comforts, such as an in-room shower or good bedside lights for reading. Though a splendid breakfast is served, there's otherwise no restaurant - in the daytime go to the garage café just outside, super hamburgers. We stayed for almost a week, which may have been a bit too long - we began to notice the drawbacks ; but you'll be blown away by two or three-night stays, just soaking up the atmosphere.

The entire staff, including John, Claudia, and Maria, were such caring compassionate people who we will keep in our hearts forever always remembering their empathy and concern when we had a death in our family and had to return to the States. They felt like instant friends welcoming us to Portugal when we arrived and so very helpful when we felt so far away from home grieving and needing to get back. We believe Marmoris Palace is the best place to stay in busy Sintra with its quiet location, excellent customer service, delicious breakfasts, incredible beautiful views of Sintra and the Moorish Castle up on the mountain, and evening entertainment with wine and cheese. Please do not hesitate to book the best place you will ever stay.

Everything was excellent. There is nothing we did not like.

Sintra Marmoris is situated on the other side of the valley to the historic centre of Sintra in a high end residential area, so it was quiet and private (large grounds with security gate) and had stunning views across to the Moorish castle on the top of the hill in the evenings. Excellent furnishings and window treatments - full blockout. Our marble bathrooms in particular were spectacular and as big as the large bedrooms. I loved opening the windows in the morning and looking out over the garden and leafy hills. We specified our breakfast on the day we arrived and were served daily in the breakfast room with a nice selection of eggs, meats, pastries and fruits. There was daily evening wine/cheese tasting and entertainment. I enjoyed the magician (though I didnt think I would!) who was relaxed and friendly and wandered among the guest tables doing card tricks. The staff were all friendly and helpful, particularly Carlos who was very patient and calm when I was having problems with my overseas credit card.

The Fado performance was a bit too loud for the space, a few guests left. Also as mentioned Sintra Marmoris is quite a way from the historic centre, so it is a fair walk to get to that side where most of the touristy restaurants etc are. We took Ubers which were quite reliable.

Stunning property. You will not be disappointed when you go to the breakfast room and see a beautiful view of Sintra along with greenery, cacti, and peacocks that roam the grounds. We got many pictures of the peacocks with their tail feathers out. The staff is very nice, they accommodated my dietary restrictions (no gluten or dairy) for breakfast and I swear I could even taste how good the olive oil was that my eggs were cooked with! Each night they have some sort of special thing going on like a Fado performance or a magician that you can stop in the main room and see for free, which we did after our days of sight seeing, and they were very good. Great stay.

We had trouble with the room key at first (it’s an old fashioned key that goes into the lock) and needed the staff to show us exactly how far to put the key in before turning it. Staff were happy to come over and help us whenever we needed. I still rate this property a 10 because we enjoyed it so much.

The Hotel is transformed from a palace with very beautiful garden , surrounding & view in the dinning room. We had a very spacious room in the palace hotel, and we enjoyed our daily sumptuous breakfast with a "3 Michelin Stars" view, which is facing the beautiful magical Sintra old town & the Castelo dos Mouros :) The reception team & the breakfast serving staffs were all friendly & warmth . A very Great stay for me & my husband.

We had booked the Suite with Garden View, although it was spacious, it had a loft within the Suite with a spiral staircase that leaded up to the loft. I was quite afraid of it as I was not used to it, and thought of weird things might happened in the middle of the night. But after I left the light on during night time, it helped. Nothing weird happened at all :)

The staff was incredible. All was great. They have beautiful gardens and facilities are modern with a touch of historical decor, super clean, and beautiful. The happy our is the best- great wine, cheese, bread, great quality cold cuts. Everything was delicious and complementary. The room overlooks the amazing view of the city and the Costelo of Mouros. If tou want to enjoy the pool, it is awesome and also has sparkling wine- complementary. All rooms have a theme- ours was the Pena palace. Beautiful decor, comfortable and simply amazing. I would strongly recommend this place. On top of all these features… location is superb

Nothing

This is one incredible hotel. Everything is done to perfection in the finest detail, from check-in to a sorrowful goodbye. Our room was beautiful (and huge) with a nice view towards the National Palace. Each night they had a different event; the first was a wine and cheese party and it was excellent. The second night was Fado, which was also very entertaining. The hotel was more than willing to help you with anything, from bookings to transportation to meal reservations. The property is large, so you have room to walk around outside and still be on the very secure premises.

We found this hotel perfect.

The hotel building and grounds are beautiful, an old building renovated with care and elegant decor. The panoramic view from our room was just gorgeous. The room was so spacious (huge), beautifully furnished, and they surprised us by giving us a room with two bathrooms! The breakfast (included) was wonderful - you order your choices the night before and it is served to you in the dining room in the morning. Everything from eggs to pastries to smoked salmon, meats and cheeses, etc. Complimentary wine for guests every evening in the dining room includes local cheese, meats and bread. The old town of Sintra with Pena Palace and terraced landscapes is spectacular. The staff was helpful and friendly and very professional. We stayed here in November so did not use the pool, but it must be lovely to relax and swim in these surroundings.

The hot water took quite a while to come up, and in fact it was always ice cold in one of the two bathrooms, but since we didn't expect two bathrooms, really not something I would complain about!