The location of this resort is fantastic! Not only were we right across from the beach, but also, right in the heart of some of Kuta's best shopping spots. Vehicle access for tour & transfer vehicles was quite easy. There is a Mini Mart & Flapjaks to the right of the driveway for perfect convenience. The pool was simply stunning & right beside the restaurant's bar for pool service. It was quite large with a children's paddle pool safely located at one end. The staff were amazing! Not only extremely friendly but so accommodating for any request @ a moments notice, be it toilet paper, fresh towels, etc. While there is a laundry for self-service, I found it cheap & easy to drop it to one of the many laundry services nearby for wash, dry, iron & folding @ only $15000IDR a kilo (AU$1.50). The bellman was great fun to have laugh with & hugely helpful for advice & information on our surroundings. Being our 3rd Bali holiday, this was by far our most favourite accommodation to date.

The only thing we could fault was the onsite restaurant vouchers we'd received on check-in not being accepted for payment. After being told, we could only order from a certain cocktail list at certain times, & doing so. On handing over the 2 complimentary Sunset cocktails card we'd received on check-in (and it was at sunset), they then refused us using it and handed us another cocktail list to order from with much the same style cocktails, one was even on the list!? This detail is not noted anywhere or on the card itself. Do be aware as this is not a cheap place to drink or dine & we were later told, is under different management.

Location - fantastic, right next to Poppies 2, Kuta Beachwalk and across the road from the beach. Staff were absolutely lovely and attentive. Room was large and comfortable. Breakfast was also very good, but If I had to super picky, the pancakes are very hard in consistency - not soft and fluffy.

I would have liked for the bathroom to have face washers. This is normal for accommodation for this standard to have. The housekeeping department need to also make sure that they put handtowels in the room. These were left out on multiple occasions during our stay. We didn't like that the other guests would play the "Rindik" late at night and super early in the mornings. They should put the Rindik hammer away for the evenings, so guests don't wake people up in the middle of the night and early in the mornings.

Location excellant. Clean hotel and staff always would chat and say Good morning. Gym was very good with all machines in working order. Building work meant no water on top floor last day so they gave keys to another room for shower.

Breakfast although it had everything available was a bit dissorganised. Two coffee machines never worked at the same time and were slow making certain coffees. Often cuttlery was hard to find due to many people using the breakfast facilities and the staff did work hard to keep things moving. Once you knew where everything was however, it became much easier to arrange breakfast. Drinks at the bar seemed expensive.

Great hotel right at the beach (just cross the street); amazing staff; comfortable room with good size, excellent bed/mattress; excellent shower with strong hot water flow. Breakfast is buffet-style and has good choices, including an egg station where you can order eggs to your liking. The surrounding area, being in the middle of Kuta, is full of shops, convenience stores, money changers, and many restaurants, bars and cafe's. The beach, which is right across the street, has various vendors, so for example you can go and watch the sunset while sipping a beer on a plastic chair on the sand. The hotel has been designed in a way to reduce noise from the surroundings; so despite being in the middle of Kuta (and a relatively short ride from the airport), there is no street noise audible in the rooms. Overall a great hotel if you want to be in the middle of the tourist action in Kuta, in comfortable surroundings, and cared for by an amazing team.

Just two minor points: As others have mentioned, the shower floor can get slippery, particularly when using soap; nothing that a rubber bath mat wouldn't fix however. Also, there was no cloth bath mat to use when stepping out of the shower - but we just asked for an extra towel and put that on the floor: problem solved ;-)

Good location .. next to beach bali mall

Nil

Very friendly stuff. We thank them. Nice Location. Nice omelette in breakfast:-)

They gave us a room that we couldn't open even the curtains because it faced a house with religious people and in order to respect them we had to not put anything on their sight (e.g. clothes). We were always with the lights on and the curtains closed. Restaurant was expensive and the menu had with very tiny letters that we didn't noticed that the tax and service were not included. As you might have understood we ate just once.

The property was very clean, from the gardens to the rooms. Everything you would need in a room. They also had a fan so if your not used to hot weather, the fan and air-conditioning is a great way to circulate air and stay cool, without having the airconditioner blasting. The attached restaurant was beautiful! They have a fantastic chef, who just had a great idea of balanced flavours, tantalise your tasebuds, they will thank you! The hotel is right across from the beach and walking distance to pretty much everything in Kuta/Legian. Highly recommended to give this hotel a go.

Our sliding door in the bathroom was a bit stiff and hard to move. Pillows are either to soft or too hard.

Breakfast was great. Staff were friendly and a great location.

Across from the beach only minutes away to walk to Beachwalk shopping Plaza small supermarket and money changer. Traditional decor ,beautiful Balinese gardens,traditional Balinese music @ breakfast lounge moving into easy listening during the day and a quirky but tasteful DJ @ night at the restaurant/bar followed by more classical music live music into the evening Staff were amazing ,pool area beautiful also shaded naturally in areas by trees and peaceful . The Day spa salon was delightful with very qualified therapists. .Smiling helpful friendly staff everywhere! Breakfast.. fabulous choices ..traditional/ western/Fresh fruit and Bali coffee Will upgrade to a suite next time as on inspection they are well appointed and lighting is more efficient for long stays

nothing except toilet flush in our room could do with an upgrade!

The breakfast had no diversity. The same every morning. We ordered cappuccino and had to take it back. It did not taste like coffee in any way. We went down the street to Starbucks. The room was okay but the floor was so dirty our socks were black after walking on it.

Fireworks continually woke us up at midnight, 2 AM, 3 AM. Hard to sleep.