There was a bunch of noise all night from the floor above us. Sounded like people running all night.

The location is the best when we visit Richmond! Easy to get around the area by car. The gentleman at the front desk when we checked in is so professional and welcoming. The rooms are a great size and it's always nice to have an extra little sink and mirror with the suite.

The hotel is starting to look like it needs a little updating. Just cosmetic...the popcorn ceilings have some rough spots that look like they've been preciously patched. Some tears in the wallpaper in the bathroom, but it's not going to keep up from staying there.

The room was spacious and the bed was oh, so comfortable ! 😁 I enjoyed having a refrigerator and a microwave. I loved the location of the facility in Glenside. Everything I needed such as gasoline, Dunkin and a variety of stores and eateries was within a 2-3 mile range. I was also able to expediently travel to Richmond and Petersburg- Perfect Location ! 🏨

Clean facility and courteous staff. The room was spacious and clean, and the maintenance had been kept up. The nicest hotel that we have stayed in in Richmond

The breakfast area seamed small for the number of guests

The woman at the front desk was a gem. She seemed to be everywhere taking care of everything. We had an early start in the morning and the breakfast was ready and available at 6am

Had a couple of issues. Housekeeping didn’t clean our room for unknown reasons, so I had to request new towels. The TV also didn’t work.

I didn’t eat breakfast but the hotel is very clean I was greeted by Gee and given water once I checked out, which I thought was really nice !! I did tell him I appreciated him giving us the water, and let him know we surely could have used that water when we checked in.

Not being offered bottle water when we checked in, there was a container of water with lime in it , but the quality of the water tasted horrible !!!

The location is excellent. The hotel is lovely. Staff was knowlegeable and helpful. Room was very comfortable and clean. The breakfast was well prepared and had a very good selection. We liked it so much that we booked it for our return trip and will stay there next year.

I try not to improve on perfection. I would change nothing,

Staff at the desk were extremely friendly and fun. Also very helpful with getting an Uber, some cash and miscellaneous questions.

Would like to have had our rooms closer together, but we socialized in the big room so it was ok.

Good breakfast, quiet room, bed pretty comfy, clean bathroom and room. Room had mini fridge and coffee maker. Convenient location near major highways, restaurants and shopping.

Pillows could have been softer. Toilet kept running, had to jiggle the handle to get it to stop. Had to wait a minute or two for front desk to show up when checked in. Otherwise a great stay, no major issues.

Nice comfy room

Breakfast included powdered scrambled eggs; very watery and consistency of cottage cheese. Several of the offerings were out and not restocked; breakfast included lukewarm coffee