Our family of 5 (kids 11, 16 & 18) stayed in two Deluxe Double Rooms in mid-December for a one-night stay. The hotel was terrific with communication and happily provided the rooms close together at our request. The car parking right next to the hotel was very convenient. The rooms were lovely, clean and spacious, with cheery bright colours, and comfortable beds. After checking in, we enjoyed the short walk to the Christmas Markets in the Market Square, and the beautiful half-timbered buildings that surround it. We came back the next morning to view it in daylight - just as gorgeous. The mini-bar set up at reception was a convenient way to enjoy a quiet beverage. The breakfast was delightful and the serving staff were very attentive. Thank you fo such a pleasant stay.

Very central and calm location, nice and welcoming staff, rooms (was upgraded to a suite) were very elegant and well equipped. Car was safe in the hotel garage, and city centre just a few minutes away on foot.

No complaints, everything great!

Nice spacious room. Excellent breakfast in an intimate atmosphere. Very service minded staff, especially at breakfast. Dogs are allowed and there is a nice park area just outside the hotel. The hotel has no restaurant or bar, but there is a self service area for drinks in the reception. Quiet area with cafes & restaurants in walking distance.

Not meant as a negative comment, but remember to make a reservation for the hotel parking when you do the booking. If the hotel parking is full there is free parking around the corner from the hotel, but you may have to wait for a vacant space. Also parking in nearby streets is possible.

We had a suite which was spacious and included a small kitchen area which was perfect to prepare small meals. We enjoyed the nice bathroom and comfortable bed. Proximity to the center. Lovely decor. Free parking available on the street, just around the corner.

Our room on the ground floor faced the street so we had some noise from pedestrians. The kitchen did not have any big mugs, a kettle, toaster etc. Some details such as broken baseboards.

Really nice room with eye for details. Quit location. Very enjoyable.

Only slight problem for some guests could be that not all rooms can be reached with an elevator. But I'm sure staff would help.

Friendly staff, good beds, very good breakfast, good location, nice view from the room, attractive room with nice furniture.

The towels were a bit small and thin

big comfortable rooms, some with balconies and in a very convenient location, very friendly helpful staff.

some of the fixtures and fittings starting to show signs of wear such as sink taps and shower heads not being 100% but nothing major. Limited parking.

Love the spacious rooms and the location

Maid service is not really existing Towels are terrible Breakfast is really expensive

Beautiful decor. Friendly staff. Nice atmosphere. Big room. We were allowed to bring a dog, and there was a park just outside the hotel door for dog walking. Very quiet area. Close to old city.

Large room, really nice bathroom. Near a park with children’s play equipment.

We had a problem (not involving the hotel) and I called the front desk for help. The staff person hung up on me.