We had a good room, convenient for the restaurant and breakfast area, and the pool. Staff were friendly and cheerful. And the breakfast was fantastic. We had a very good meal in the Gannet Restaurant one evening. It was a short walk to the Old Harbour and beach. And it was a two minute walk to the really interesting Mossel Bay museum where we spent an enjoyable few hours. We had parking immediately outside the hotel entrance. We also did their gin tasting one evening - highly recommended!

The view from our room wasn't great, and the pool was small for the size of hotel. Otherwise it was what we expected.

The room had a great view, really super! More than we expected. The room war very comfortable. The balcony was great. The restaurant/bar area has a great view. We walked around the harbor and onto the walking path. The walking path is really pleasant. We enjoyed the food at Mozambic, a restaurant in walking distance.

We don't grumble, btich or cry as a rule and the staff did us no wrong, but they seemed reluctant, especially in the restaurant/bar. We tip, we want beers, its not favours we were looking for. Management take note - staff reluctant to serve. That is a slur on you. Time to fix, Dec is here.

We booked two junior suites for ourselves and our two adult kids. The suites were on two levels and were amazing - stylish, clean and beautifully equipped. We had dinner in Cafe gannet which was very good and had a great vibe. The person who checked us in to the hotel was extremely helpful.

We had a very long wait to be served in Cafe Gannet - 40 minutes for our order to be taken then an hour for the main course to arrive. Although we had suites with balconies with a view over the harbour, the view was disappointing as the area is very industrialised.

We loved the location, the hotel's decor is modern and warm. The rooms are beautiful and spacious with a huge bath. The thoughtful touch, of serving home made cookies in the evening to the hotel room is a warm personal touch. The staff treats one like family. The Gannet restaurant is exceptional. Breakfasts are tasty, huge selection of options for any pallet. We ABSOLUTELY LOVED our stay. We will definitely revisited this amazing hotel.

There was a sewerage smell in our bathroom. Intermittently. Room 404. Maybe a plumbing issue. The gym needs an upgrade, and a water fountain and aircon. The gym equipment is sufficient for a short stay.

This is a beautiful hotel. We stayed in a 2 story Harbour suite and it was almost perfection. A dishcloth and dishsoap would have made it perfect. I'm sure if I had of asked they would have provided one. You must eat at the restaurant. We ended up eating 2 dinners there because it was so good. Have the Ostrich! Amazing. It tastes like delicious, tender steak, not poultry!

The friendly staff, bright, comfortable clean room.

The breakfast could be improved with more halaal options.

Location is excellent, looking out over the bay (ask for a harbour view room). On-site bar, swimming pool and restaurant, all excellent, as was the service from hotel staff. Secure parking is available. Mossel Bay itself is a very pleasant town.

Nothing major, but a few more sun beds around the pool would undoubtedly be appreciated.

What an amazing place to stay...the hotel is very beautiful with stunning finishes. Dinner was very tasty and the overall experience was excellent. Reception and housekeeping staff was very friendly and welcoming.

Not so great service from the waitress unfortunatelyi didnt get her name...not friendly at all, she took forever to come and take meal orders and we eventually asked for another waiter.

The room location was fantastic with access to the garden and close to restaurant and bar. Staff were exceptionally helpful and friendly. The walking distance to the supermarket and chemist was great, as well as the harbour with little restaurants to go visit.

Furnishings have a bit of wear and tear, but I put it down to the financial effect of Covid and not having full capacity for 2 years. But once settled in, we had a fabulous stay.

The staff was friendly, and accommodating and made the stay personal. Dining is of good standard with a decent variety.

Difficult to find fault. The bathroom can have more towels (I could also just have asked), tiles are very slippery in the bathroom and foyer of suite.