Good value for money. Breakfast is a buffet with a good variety. No other meals are available at the hotel and if a light snack was available it would have been 10/10. The central location however makes up for it. The staff including the housekeeping team are exceptional. I must compliment the housekeeping department on really going the extra mile.

Clean rooms and friendly house keeping staff. They are friendly, fast and efficient and take pride in what they do. I also enjoyed the breakfast

Breakfast was ok. Location good for my needs

The lady at the reception on the 28th July at 11am was very rude. We asked to call a cab and then asked how long he would take and then she refused to call him back. After insisting she mad me speak to the cab driver and was arguing very loud at me in the reception. We asked for a stroller to carry luggage from room to reception she said it as unavailable . When we go down we see a staff member being send to another room to do the same job for another client. When I asked her why she denied out request she was rude and loud once again.

Breakfast was great , how I wish there could be a variety in the buffet.

On our arrival when we were checking in I went into the bathroom close to the reception, I forgot my fone there, after about 10 minutes I went back to fetch it, it was not there, even in the reception it was not there, it turned out that one of your staff members stole it, but with help of security I was able to get it back

This was perfect for last minute booking..it was much better then expected and everything was excellent nothing short in anyway..Staff at Breakfast and reception were so helpful especially regarding Halaal ..we will stay here again..a walk away to the free pass to botanical gardens..Beautiful overall ..highly recommend..Keep it up..

No complaints at all..

The food was great. The bedding had a nice feel. The bed was also lovely. I love the space inside the hotel rooms.

The space is just too small parking space also too small Restaurant has too many tables and little walking space. Ready made scrambled eggs, allow us the option to choose the type of egg we want

Stay easy is 30 KMS away from home, it was my birthday home for the weekend. I loved everything, I've been there several times, from the clean sparkling pool to the comfy beds. The receptionist (forgot her name) was so helpful. I remember I had chosen a wheelchair friendly room with it's facilities, it was a just weekend she promised to get me another room and most definitely she did. I lovedy stay there

Nada

The staff from the reception and the house keeping ladies were very friendly. We came for the Kaapsehoop Marathon, and the hotel prepared some packed breakfast for us runners. Checkout time was also extended, thank you so much for everything.

Exceeded our expectations thank you so much

The staff is great and the fact that they gave us a runners Breakfast pack in the morning. They also allowed us time to bath and check out late after the race. The place is exceptional, I will always stay there when I'm running Kaapsehoop ❤️❤️🫡

Nothing

breakfast was great.

TV channels. if you could consider a better package for the clients, i am sure we would be very happy with this change. Not sure if its an issue of settings or the TV itself. the picture quality was bad in most of the channels save for SABC2.

The hospitality and extra mile by the staff. Also accommodating us as runners for late checkout

The cleaning staff using the rooms for personal use. One had left their phone in our room charging and did not knock just budged in.