We had an overall good stay despite those small issues. Place is awesome

The fact that we had to take the stairs to the 2nd floor and we were not informed about that in advance. The staff didn't tell us about the wifi and also didn't inform us that there is a back generator in case of loadshedding. The issue that breakkfast period is only 1 hour long. Normally, it's more than that, especially to accommodate guests who come and need the extra rest the next morning and can't afford to attend breakfast so early but would have really loved to have it there. There was no answer on your smartchat.

I stayed a total of 3 nights at Harmony Guesthouse, 1 night before my overnight Kruger camping safari, then 2 more nights after the safari. The location of the guesthouse is in a quiet neighborhood away from the busy center. It is gated so the place is more secure. The property has a nice swimming pool, though I didn’t get to use it since it was still winter time, plus I was busy with tours all day. As for the room, it is very spacious, bright, and clean, & the bed was comfortable. The bathroom was modern & clean, and the hot water shower was fantastic. They serve English breakfast for an additional fee, but it is worth it as the portions were big & it was very good. The guesthouse does have a generator, which helped a lot, since the power went out, due to South Africa’s load-shedding schedules, a few times during my stay.

Only downside for me was that since I didn’t have a car, I couldn’t walk around the area or to the city center to buy what I needed since I was advised that it’s not safe. My flight into Nelspruit arrived late in the afternoon so I arrived late to the guesthouse. I was then hoping to walk around to get dinner; luckily, I had some snacks with me that sufficed. But for those with a car, there is parking at the guesthouse for convenience.

The room was nice, the communal bathrooms were very clean, the braai area I loved ..it was a great stay all together We enjoyed using the pool. We really had a good stay altogether. Great value for money , we definitely will be coming back.

The staff made it difficult to navigate around the place, you sort of had to navigate your way around. We did not even know what to do upon check out, leave the key on the door? Leave it on the desk? But now, how do we exit the gate without the remote , there was no one to assist..

Most of the facilities and customer service

It would be much convenient to find the wifi information in the room.

The security is so good, felt very safe especially for cars. A very clean and quiet place to relax. Easily accessible.

The swimming pool has restrictions for swimming at certain times, I am of the opinion that as it is a private swimming pool but not a public pool, less time restrictions should be considered.

Very nice and comfy. Quite spacious with nice big bathroom. Neat room with proper beds.

Would be superd if the room had a kettle and microwave, but I guess you can't have it all, all of the time 😁. Other than that and obviously not only applicable to this accommodation, the electricity went off at 21h00 for loadshedding and was not back on by the time we left at 7h00 the next morning.

The place is really beautiful, everything was just perfect and very clean too. Accommodating and friendly staff, excellent service. I’ll definitely visit again.

The bell at the gate did not work when we got there and we had to wait outside for a couple of minutes until the owner came to our rescue.

The rooms are spacious and neat. We felt safe. It is a quiet area so we could get a good night's rest.

A kettle and some coffee in the room would be nice. The huge fridge did not even contain complimentary water although there were glasses on top of it. A note to tell us where to drop keys on departure would be nice.

I have always stay there and will make sure to spread the word that Harmoney is home. It lovely warm clean and my family love it as well as the people i come with.

the rooms, the food and the staff, my booking was incorrect and the help I got when I got there as excellent. Theye is very helpful.

The location is in a quiet suburb. The breakfast was good and the bed was also comfortable. The guesthouse was clean and also the pool, even though we didn't get to test the water in the swimming pool.

Checking in and out was not done smoothly. The reception is always left unattended. Eskom was loadshedding on stage 2 but it was not that bad