Great hotel. Clean. Manicured surroundings. Very helpful and friendly staff - especially during the pressurised moments before an event. They really rose to the occasion. Loved the wine in the room on arrival. The chairs by the TV were very comfortable and it was great to just curl up and have a movie night. Love that you can cast your device to the TV.

We were there for a wedding, and the grounds where the wedding was were still open to the public. So extra eyes on a private event, and people (the general public) using the location to take pictures after the ceremony, whilst the place still had the ceremony decorations. The room would be an EXCELLENT R4000 per night room, but definitely VERY OVER-PRICED at R7000 per night. The hot breakfast could be better - very lacklustre. I didn't eat much on the 2nd morning as it was that disappointing.

Everything was amazing! Beautiful hotel with amazing artwork. The room was very spacious, clean and luxurious, with a balcony and seating. Very comfortable bed with beautiful crisp linen. So many beautiful spaces in the hotel itself. Reading room, screening room, cigar lounge, all decorated beautifully. The service from all the staff in the hotel, in the restaurants, the spa and management was exceptional. Stunning surroundings with lots to do if you choose to. The food in the hotel as well as on the farm was incredible. The most beautiful spa in the hotel, had one of the best massages ever. A very relaxing and wonderful weekend. Will definitely return!

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We loved our stay at stay at The Hazendal Estate! Rooms are beautifully decorated and the restaurant serves delicious food. Staff is also very friendly and professional, we felt like royalty everytime we came across staffmembers everywhere on the premesis. There are also a lot of activities at the hotel, also for kids. Our kids really loved Wonderdal and the putting park was also a big hit. The location for us was also very convenient as it is nicely located between Cape Town, Paarl and Franschhoek.

Upon arrival you can't miss the truly huge electricity poles which really detract from the otherwise beautiful surroundings of the hotel but I suppose the hotel can't do much about this. Breakfast and dinner were delicious but for us maybe even a bit to sophisticated as we had 2 kids aged 5 and 8 with us. Maybe a bit more "basic" menu options for kids would improve the overall experience even more.

Neat and modern property well maintained and lots of focus on eco friendly ideas.

Perhaps the doors to rooms should have a catch to prevent it banging shut quickly. Screening room should have option of snack box instead of just popcorn in a bowl. Screening room should also be made accessible to more at the same time. If the limit is 12 then allow that amount per screen time. With perhaps kid friendly movies ending at 8 and then followed by a grown up movie from 8 onwards. Schedule of set movies can be advertised outside screen door and online via tv or reception.

The hotel was modern and sleek. The facilities of the hotel are great. We had a wine tasting included and there was a discount on massages. We also played golf at the range which was included. The gym and pool have everything one needs and is very clean. Our room was cleaned twice a day. Our highlight was the wine tasting as the staff there was very knowledgeable and friendly. We also loved the screening room, which we got to book for a night to watch a movie.

Since the hotel is quite new, the hotel staff seems to be not well trained. We had a few misunderstandings with them. The breakfast was a la carte which was nice, but they kept on messing up our order even though we ordered only 2 things. After 1 hour, we still did not receive the order we placed. Moreover, the food could be better, especially at dinner we did not enjoy the food.

The location being reasonably close to Cape Town airport. The room is as comfortable and the leisure fascties such as the pool and bar were excellent. The quality of the food in the restaurant was very good and they catered for the children in our party first which made life very easy

The bar was set aside away from the what was the main guest area. Service in the restaurant was a bit slow and could have been quicker

Staff were great really accommodating and friendly it felt like everyone was going above and beyond which was amazing. The staff is exceptional and they all really enhance the experience.

The room we were in (120) is next door their server room, at night when you would hope for / expect quiet the server fans are actually quite loud. Which creates a massive dilemma the room is fantastic (only one tier below Presidential suite) but the sound when you are trying to sleep is unbearable.

The welcoming staff and the wonderful ladies at the SPA, just went out of their way to make our stay wonderful. The breakfast was fresh and very good. The Manager gives personal attention and nothing is too much effort for any of the staff. I highly recommend The Hazendal and is our favourite stay in Cape Town

Could have heated blankets on the bed, but other than that everything is absolutely wonderful

I can’t say enough great things about our stay at The Hazendal Hotel! From the moment you arrive at reception till departure you feel like royalty. Every single staff member was friendly, kind and helpful. Food was great. Our room was stunning and I can’t wait to visit in summer and use the heated pool. A real gem in the Winelands.

The entire experience was very very good and I am able to compare to other venues on a par. This was exceptional. If there is any criticism the staff were too attentive. This passes many local venues and overseas venues by far, well done , not an easy sector , but you are surpassing expectations.

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