The hotel is clean and the rooms were a good size. We went in winter and the rooms were always warm. The breakfast was very tasty and the location was in an interesting part of town being near to the river and the traditional market. We ate very well in the surrounding restaurants and loved the views of the snow covered mountains surrounding us.

The name of the hotel was a problem. We struggled several times getting taxi drivers to take us to the hotel. "Gangneung hotel" or "Gangneung Tourist Hotel" just isn't recognised by taxi drivers. Once we had a card from the hotel with us we had no further problems, or we just used Kakao Taxi and set the destination ourselves. Reception staff tried to be helpful but their English wasn't great, and our Korean was much worse. We weren't informed when our laundry was ready and had a couple of bum steers from reception, but they were friendly and tried their best to be helpful. It was hard to use the shower in the bathroom without flooding the whole floor, but this is probably a cultural thing for us not being used to the korean bathroom.

We booked two rooms. A standard room and a deluxe room. Both were very well-maintained and smartly decorated. This isn't a particularly new hotel, but nothing was overly shabby or worn. I think the hotel management takes good care of their property. The breakfast buffet up on the 15th floor is a pretty decent value. Nice views from up there as well.

The standard room was nice, but there was like a noisy pipe or something behind one wall. It sounded like every bathtub in the hotel was draining right through our room at night. Not the best environment for a good night's sleep. This was room 2021, by the way. Maybe avoid that one.

😊 Very beautiful building easy to find owing to his dimension and hight, We stayed during Danoje Festival in June...perfect location! Ex Room 1401 clean and very big with wonderful view on the river Have a bath with view is georgius. Staff friendly and helpful. Lobby 24h

😕 Toilet always smelled so much like smoke. Light controlled just in one point away from bed, bathroom and toilet. Very hard matress. Lobby spoke very little english.

The friendly staff, spacious room with a decent size TV, location close to everything, etc. You get your money worth, and I love the fact that I had an endless number of restaurants to choose from and close to the market (walking distance). I couldn't ask for more from the staff. They were always helpful, friendly, and professional. I would definitely stay there again.

Good location, friendly staff (young girl at the front desk), clean rooms, also liked shampoo and hair conditioner in the bathroom.

1. I didn't like the breakfast. I would pay more for the breakfast and have various high-quality food (fresh fruits, vegetables, fish), rather than pay less and have simple food. I also wanted to make a latte with a coffee machine, but it was only designed for americano and espresso. 2. Annoying heating system, which is just a conditioner blowing hot air. It dries skin and is noisy. But I guess it's common in Korean hotels during the winter season.

Some of the staff didn't speak English but they made the effort to try and understand our broken korean. The bed were very comfortable, the bedroom warm (it's winter) and there are many shops and restaurants around. There was shampoo/confitioner/body wash/etc.. + hair dryer. No opinion on breakfast as we chose not to take it.

The day of check-in the room wasn't really well cleaned (dead mosquitos on the window..) but the next day they cleaned it better. Some people from another room decided to have a party on our second night, were screaming in the corridor at midnight.

The hotel itself is quite nice, is located at the upper floors, a little bit extravagant interior, but that’s ok. Good breakfast room, same as photos, breakfast options are also good, like Korean type starters, including kimchi, some kind of soup, and standard European breakfast menu, like omelet&becon. There was no cappuccino, yet Americano with milk was tasty.

Location, as far as we understood, is like mostly for locals, so don’t expect any tourist zones or something, so it was even hard to get a taxi back to the hotel from gyeongpo - two drivers refused to take us, since they knew the hotel address. Yet Kakao T helped with the taxi, it was ~15 minutes ride.

Very well located, modern hotel. Room was spacious enough for our family with 1 child. Close to several bus stations, thus easy to get around.

Breakfast: too few options for Western travelers. Opening hours (6:30-9:30) were too early. Already at 9AM the personnel started removing items.

Very clean and neat. Room was good. The location is good. Bus stop is 7 minutes away to go to the beach. Many buses go to the beach but it is hard to come back since they all go to different locations. Going to the train station is also easy by bus, especially if you have a backpack. The place is perfect if you want to explore Gangneung city.

If I understood correctly the restaurant was closed due to covid. Breakfast was open but they wouldn't let us in because I forgot my mask in the room and it was only 10 minutes left of breakfast. So we missed it.

The beds in our room were really comfortable. The shower head in the shower was really gentle. The room as well as the comfort level in the room exceeded our expectations.

The breakfast did not meet our expectations, sadly a lot of things were not our taste. Only the simple things like cereal, the rice, the salad, tomatoes and the toast we liked. The tofu soup tasted greatmas well. The meat dumplings were chewy and spicy. The bananas tasted kind of odd, I think it was because they were already cut, that they took the smell of the bowl they were served in.