room was spacious and clean. Facilities were sufficient with convenience store, restaurants and gym which were all well equipped and maintained. Hotel also had a newly opened ski store which had ski equipment rental and discounted tickets for yongpyong ski. great deal and staff were very sincere and helpful!

no shuttle bus running on our first two days (last 2 days in nov) which landed us a long travelling route to the hotel.

This review is geared to travelers like me who have never been to Korea before. Location. Tiny dot on map that says Pyeongchang is more than an hour taxi ride from where the Ramada is and Olympics were. Pyeongchang is a large mountainous geographic region. Gangwon is the right town. Jimbo is the closest train station. The Ramada Manager lived in Chicago and speaks fluent English. Other staff try their best. Room is big, chic, has a loft and really big view. Instant coffee packets in room, cups, kettle, sink, heat, Japanese toilet, elevators, shuttle to ski areas and train sta and costs less than my 3rd floor walk up hostel room in Itaewon Seoul. Coffee shop in lobby. Complete ski gear and equipment rental next to lobby. Convenience store, pool, gym and restaurants on lower levels. Don't hold me to price: Hotels tend to change rates depending on local events. I stayed 5 nights over the holidays. You might have to have hotel call you a taxi if shuttle times don't work. I had to find a taxi back from the ski area. Dog park, dog treat cafe and livestock farm is the only tourist thing nearby. Happy dogs.

Glamping available but my dog park day was the only warmish one. Most days were normal cold winter. One day was so cold the coffee shops were full of skiers. Bring Arctic weather gear or expect to go clothes shopping.

Nice and clean hotel with friendly staff at the front desk… possible to rent ski(pas) and snowboard gear in the hotel and there was a shuttle bus to the piste… (15 min away) A few restaurants and supermarket in the hotel so if you need to have a quick bite that’s possible.

I recommend to bring your own shoes for skiing because the hotel rent shoes were so hard on the toes and not easy to put on also a problem was nobody at the spa could speak English which lead to confusion because it’s only possible to book a massage if you enter the spa ‘naked’ and pay the entry fee. That was a bit disappointing.

The room is really great. The staff at the front counter are nice to deal with. They were nice when I was going to pick up my recipes or asking for their help by calling a taxi. Another good thing about this hotel is a pet-friendly hotel. I am really happy to see that! I will choose this hotel again when I have a chance to come back.

The house cleaning needs to be improved. After I checked in, I found somewhere that had not been cleaned. After telling the front counter, they helped to clean in the next-day housekeeping. In addition, I had a really bad experience when shopping in the convenience store in B1. The staff yelled at me to sign as I used my credit card to pay.

I liked the ski rental shop , they had everything you could possible need , the staff in particular Jaeyoung Jeon were extremely helpful and looking after our needs ( they even helped us order food on the take away app) ,always greeting us with a smile . The ski rental shop had better prices for equipment rental , ski / snowboard classes , ski lift passes ( compared to the ski resort we went to yongpyong) . The ski ( Jay ) and snowboard instructor ( Bill )were very good and professional .

The food court was very poor , the fact that the sauna and gym was closed Tuesday/ Wednesday . I would highly recommend to eat either in yongpyong resort or just Oder take away .

The room was big and comfortable, lovely hot showers for after skiing. The hotel also has a range of Asian restaurants downstairs (including Korean bbq, Japanese, fried chicken etc) as well as a CU convenience store and coffee shop. The staff on reception were so helpful to sort booking our ski passes and we hired ski clothes & equipment from the rental shop in the hotel lobby. The hotel also offers a free shuttle bus from the train station and to the slopes - only 10 mins on the bus to the ski resort. Everything was really well organised, efficient and great. We would definitely stay again.

The breakfast was expensive compared to other food options so we didn’t eat it.

The room was spacious, clean and warm (during December). It got a little bit too warm but then we were able to leave the balcony doors ajar overnight to get the right temperature which was perfect! The room service was great and the service of staff overall left us leaving with an amazing experience. The amenities were excellent especially the sauna after a long day of snowboarding!! We felt so relaxed and refreshed after.

Not a complaint but as an FYI the bus transfer times to get to the ski resorts were limited but that wasn't a massive issue as booking taxis were easy and not expensive at all to get anywhere (i.e. downtown, ski resorts, train station)

The free shuttle bus was very convenient. I used it to go to Yongpyeong and Alpensia Ski Resorts, as well as getting to the train station. There was a variety of restaurants to choose from, and the convenience store offers a range of items, including yummy roasted sweet potatoes. The laundromat was handy. The microwave and kettle were also great within the room.

Keep in mind to arrive at the restaurants earlier rather than later to avoid being turned away.

I am happy that I chose this hotel to explore the ski resort. There is a shuttle bus to the resort, train station and bus station, which is very convenient. The rooms are large and there is a place to dry clothes after skiing. cleaning service every day There is a hill next to the hotel, which is a great place for a walk.

The only problem was that the room was very hot and the temperature went up automatically and I could not turn it off. I solved that problem by opening the door to the balcony

The room was spacious and clean! The beds were super comfy! The bathroom was clean and came with a tub (though we had not used it). There are some nice restaurants in the basement along with a kids' zone and a gaming center.

Everything was fine, except for the kindness of the front staff & the view of the room. We made our reservation a couple of months early (probably 2~3 months before) and requested a room with a good view since it was said that every room had a mountainous view. Somehow, the room we got didn't have a mountainous view! If they had told us to bring a pair of binoculars, we would have brought one to enjoy this so-called mountainous view! LoL! The front desk staff was not friendly! Most offensive were the staff that worked at the CU in the basement! Both the lady and the gentleman who worked there were very rude.