We like the facilities such as gym, hot bath, sauna and indoor swimming pool plus location where its near the emart and many eateries. 24 self service laundry just 5 mins walk down the road - wash and dry cost less than 10,000 krw. Automated parking available but not for Suv which can be parked just outside hotel. Convenient store within the hotel lobby.

Communication - noted 7000 krw is required when using facilities however its not explicit and when we made and effort to ask if its per use or per day or per stay, they only replied pay once. Actually its paid per day if used. After highlighting to the management, no service recovery was made. Disappointed that a 4 star hotel is not even able to articulate properly and no effort made to reduce the damage made.

The room had 2 asian double beds which slept 1A1C on each bed comfortably. We booked 1 room for 2A2C and it was such good value. Loved the 7-11 right at the hotel lobby, and ice, water machine at our level's lift lobby. The shampoo and conditioner provided was also excellent, and made my hair so smooth and soft. Love the location with many f&b options at stone's throw, and the big eMart 10mins walk for all the foodstuff we needed to bring back.

Although we booked for 2A2C, they had to charge extra 10,000 for each child, but only gave us 2 large bath towels and 4 pillows. We asked the hotel for 2 more towels and pillows, which they happily provided, so it wasn't an issue. The parking was free along the perimeters of the hotel. Sometimes if we came back later (after dinner hours) it's hard to get a parking lot. The aircon also didn't seem to work. Whilst it was not cold during the night, it got abit stuffy in the day when the sun heats up the rooms.

Our room has a view to World Cup Stadium! Comfortable for my family. Our party is 2 adults and two children, with 10 and 15 yo. Staffs helps us a lot, including the one's in the parking lot. We left hotel very early in the morning and they organized everything, including letting our car ready for our check out. So good to arrive in the hotel at noon and find tangerines available in the lobby! We love it! Hotel does not have laundry facilities, but there is a very good one near hotel - 5 min walking. Also, there is a 7-Eleven almost inside the lobby =)

Location can be an issue if you want to visit the other part of the island. For us, it was OK as we rent a car for the days we stayed in Jeju.

Nice location with enough eating places nearby and free parking. We chose a sea view and the rooms were large with nice beds and bed linen and towels. The staff were really friendly and helpful. The air conditioning was very good and stayed at the temperature set. There were plenty of places to eat nearby and you could walk to the football stadium and cinema. The gym was well equipped and everything was in good condition. We didn’t use the sauna or pool.

Breakfast was OK. It was included with the room we purchased for the time we were there - 6 days - it wasn’t worth the price if we had to pay for it. The 7-11 shop in the basement was very handy.

Accessible location to where we visiting. E-mart is near the hotel, we went there almost every night to buy snacks. Family suite is big which we are very happy with that especially with 5 luggages. I like their big toilet and will change towels without any makeup room as long as we stay more than two days. The room is super clean. Full makeup unless more than three days.

Their bed is so soft and bouncy. I have back issue so I really have hard time with that. But my family members are fine with that!

So cheap! Room was spacious, clean and new. Not what I expected based on the price I paid (we stayed in April, and it costs less than AUD$100 for 4 people per night. Free car park included in the fee. convenient store 7-11 attached to hotel. Some basic restaurants on the street, but we rented a car, so it was easy to move around Jeju. it also has a basic indoor swimming pool (not included in the hotel fee), but was cheap too. Buffet breakfast was an add on for a very cheap price.

Room was affordable, clean, big and comfortable. Nearby a huge Emart. Convenience store just next to the lobby. Ample food options, I liked the gamjatang restaurant nearby.

The staff will help with the elevator parking which is great but it takes a while for it to come out. They also dont operate after certain hours so if you arrive late or wish to leave early you have to find parking outside. There are a lot of free parking areas outside but still hard to find a lot some times.

The room and hotel in general are well maintained and clean despite being very budget friendly. The onsite parking was convenient and we ate a decent breakfast at the hotel breakfast buffet. All the staff were lovely and the in-room spa was a nice touch.

The pool, gym and sauna were at an extra cost (though still not too expensive). There was no toothbrush or toothpaste provided “due to covid” however every other hotel we stayed at provided these so I’m not sure what the actual reason is. They also don’t provide things like face wash, toner, lotion, and shaving razor.

Super lovely and quiet location in Seogwipo away from the bustling traffic. The location is great (southern area) to travel through whole NSEW locations in Jeju we stayed there for whole 3 days. Extremely well worth the price, spacious room, plenty of free parkings outdoor a walk away. Not to mention alot of food options available around the area + sakura street if you are in the season.

Nothing, all were beyond our expectations.

Room was clean and big. Overall good value for money. Staffs at the reception were nice and polite

They only places two towels in our room eventhough our room was a family room for 4 pax. However when we requested for towels, we had to go down to the lobby to get them ourselves. We had to do this everyday during our stay as they did not replace 4 new towels, only 2. Also wished that the gym and sauna usage is complimentary for hotel guests.