I fell in love with this hotel. Serves, comfort, style rooms, cleaning everything on the high level !!! As well spa, sauna gym in local clean and professional. Staff working 💪 the highest professional level, everything whenever you asked will be done for few seconds. I had a trip with my daughter she also loved everything and even didn't wonna leave from the room because it's really incredibly cosy. And most of all I wanted to mention the cleaning staff! Brilliant, intelligent, care about you, not because it's they job, because work with heart. I can confidently recommend this hotel, both to the ferry and to families who wish to receive good comfort and warm cosiness and care during their journey. I want to say thank you to all the staff of the hotel for the time we spent in it.

Hotel location is perfect, centrally located, few minutes from beach, City atractions and restaurants. Very well equiped, perfect design and style, very good bar on the 1st floor. Comfortable sleep and excellent shower. Best equipped hotel that I have expierenced last couple of years.

Maybe the room we got was a little tiny, but our friends got a spacious room, so I think it was just by random selection, but perfect for us. The Hotel parking was full, but this worked weel for us as we left our car on public parking in front of the Hotel building. It was safe and cost was times cheaper.

We have stayed in this hotel before and I have no doubt we will return in the future. The design of this modern hotel is to a very high standard and everywhere you go in the building you will find interesting and sometimes quirky little features. It is a short walk from the beaches and the old town in an excellent location. Staff are extremely helpful and make good recommendations for restaurants etc.

There really isn't a downside to this hotel from my perspective, I love it as a place to stay.

Wow!! The hotel is only a few years old and the level of finishes was way in excess of other Hilton Double Tree's which I stayed in before. The interior design was beautiful as were the rooms. The ground floor reception and wc facilities had many square feet of Versace marble and fittings! We were upgraded to a junior suite on arrival without asking which was such a lovely touch. The rooms are very well appointed with the most comfortable beds. The front of house staff were incredibly friendly and allowed us to park our car in the layby/drop off directly outside the front door for the duration of our stay as it was too low to get into the underground car park.

- centrality of the Hotel - room comfort

- poor communication: I requested parking at the park in advance due to the fact that I’m pregnant. They didn't answer my request and when I arrived there was no park available. - customer experience in check in: employees (Ana Cortès e Xeila Neira) with zero customer-orientation

Incredible room, modern big & clean with amazing amenities (e.g. an option to play the TV sound in the bathroom — maybe insignificant but full of nice touches like these). The cookies too! Was able to find parking on the street, very friendly staff explained the app to pay for it (hotel parking is also available but more expensive). Also two blocks from the beach!

Slightly noisy at night, our room faced restaurant terrace.

I was delighted by the quality of this Hotel, the standard of finish is excellent and there are a few surprise features to enhance your stay. Staff are extremely helpful and friendly and the service provided is to an extremely high standard. I will be recommending the hotel to friends and colleagues and I will be back.

Really there was nothing at all to dislike about the hotel. Toilet brushes in the loos would have been nice, but apparently against Spanish rules!

good service, competitive price, and comfortable room

We booked 2 rooms and paid all expenses on the first day. However, I kept receiving a notice from the credit card about payment deductions in the subsequent days. Thus I talked to the counter all the time to assure after I go back home, the payment won't be charged again. Although it is automatically deducted by the system, it is really weird and confusing.

They've got the important things just right. Comfortable bed, great shower, lovely breakfast and they can provide gluten free bread. Friendly, attentive staff who helped me when I was too unwell to start the Camino and had to extend my stay.

The mini sauna was great, but don't expect a jacuzzi. It's a shower with water jets, and the shower in my room was better.

A very nice room, especially after we had worked out the air conditioning, spacious and with a very comfortable bed/pillows. Bathroom and shower were large and modern. Very friendly and helpful staff - the reception staff were great. We used the car park, quite expensive but secure. The hotel is conveniently close to both the beach and the historic centre.