We stayed in the hotel for four days. it is easy to reach the hotel by taxi or bus from The Atocha train station or Adolfo Suárez Madrid–Barajas Airport. the hotel is near several bus lines, malls, restaurants, and clothes shops. the city is amazing we enjoyed walking under the rain and checking the stores around. the hotel staff are amiable and helpful. the rooms are clean and cozy. the beds were comfortable and neat. the breakfast was good with many options of pastries, milk and cheese ..etc. if you go to the city you must try Restaurante Fez it is extremely delicious and the owner is also friendly. if you need to buy some Moroccan products you can ask the workers in the restaurant for any help they wouldn't hesitate.

there is no internal smoking area, and every time you have to step out of the hotel to smoke. there is no activities to do in the lobby in case the weather was bad.

The location is great. But for the light sleepers, i suggest you inform the hotel straight away since it was a bit noisy from the main road a few meters away. All the staff we met were so nice, friendly and helpful. Very cleaed too.

The small for 4 persons is very, very tight. I mean, for 3 nights, it's fine, but for a week, it was uncomfortable not much where to move around.

Staff were very helpful Room was very good Comfortable and not too noisy Breakfast was OK Good location to stay to get to Cuatra Vientos airport Located close to a bis shopping centre - so access to some restaurants

Parking spaces - there could be more or a more spacious carpark Bit noisy from the nearby main road Better selection of English channels on the TV, mostly Spanish

Fantastic location to explore Madrid. Bus stop very close, shopping centre with all you need including restaurants is just right the corner - this was an additional bonus and very handy. Beds very comfortable, breakfast with good selection of food.

Too little lighting in the room.

The staff, very helpful

They advertise that they had air-conditioning. However, the air conditioning consisted of opening the window and the staff brought up a fan! That’s not my idea of air conditioning. They should comp the room because it was false advertising. Many people have mentioned this, but they have never done anything about it, the pillows are too hard!

The reception staff were very helpful, especially Daniel, who went out of his way to accommodate our requests. Our room and the public areas were very clean and comfortable and the Wi-Fi was excellent. The did I g room staff were exceptional. to be honest I don’t t know how they kept up with the demands placed on them. However we did see the manager helping out which is always a good sign!!

The pillows were either exceptionally hard or soft. somewhere in the middle would be perfect!!

The staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was great

The place is a little bit far from Madrid city center but it was not a problem at all, guests have the choices to use the public transportation which you can access very easily,or by a taxi or uber

Ideal for 2 days in Madrid on our way back home. We were close to friends and could complete our shopping in Tres Aguas shopping mall (6 minutes walking from the hotel) and in El corte inglés outlet (15 min walking). 15 min by bus to the centre of Madrid

The friendliness of the staff and their professional manner. The breakfast was varied and plentiful. The rooms were clean, modern and comfortable.

The room was of good size and with good air conditioner.

No refrigerator, very small wardrobe to hang clothes for one couple and very few TV Channels.