Apart from the coffee (see below) the breakfast was good with plenty of fresh bread, fruit, yogurts etc. but the scrambled egg wasn't good, possibly made with powdered egg?

Before booking we read the previous reviews, many of which complained about the coffee at breakfast. We felt exactly the same, the breakfast coffee was awful. Why on earth don't the owners take notice of the bad reviews and invest in a new coffee machine? There is a second machine which makes really good coffee but we discovered we had to request this as a special service. Thank you to both the waiters!

I loved staying here, simple as that. It is, without doubt, the complete antithesis of Playa del Ingles - peaceful, charming and full of history and character.  This a real working hacienda located in the middle of a banana plantation. It’s gorgeous, and even more so because it still functions as a plantation. The main structure itself is a grand rustic building surrounded by some farm buildings. The farm buildings are used to maintain the plantation and the hacienda itself has been converted into a hotel.  My room was very comfortable with a well appointed bathroom and very comfortable bed. I stayed in a junior suite which was fairly large but less bright than I expected; however I chose to see it as atmospheric and moody, which indeed it was.  I found everything about the hacienda enchanting - its peaceful location, the lovely views across the banana palms down to the coat, the views up to Arucas, the birds chirping, the odd farm vehicle harvesting large bunches of bananas and the colour of the sky against the oche coloured hacienda.  This is not a fancy hotel, it’s not slick, it’s not polished and perfect. But it doesn’t matter; I loved its rustic granduer, I loved its honesty and not having had its character and history knocked out if it by unsympathetic and insensitive refurbishment.  The WiFi was excellent apart from not being able to auto join every time I left and came back. TV was great if you were a Spanish speaker, not so great if you are not. My TV was Netflix enabled but I couldn’t find other apps like Prime.  All the staff were kind and helpful. The breakfast was very good and served in the restaurant which is an atmospheric converted stables. If not exceptional, there was a good selection of choices that would suit most tastes. I enjoyed dinner in the restaurant too and found the food tasty and very reasonable; again not exceptional but good home cooking.

My only criticism is some details need to be kept on top of and not left to erode. For example I found all of the exterior furniture quite old and in some cases well past their prime, particularly the pool loungers.

The biggest advantage of this place is the banana plantation itself - it's amazing to sleep in the heart of plantation. Our host has made a nice tour around plantation and explained how it works. Great swimming pool area - there were few people at that time so we actually enjoyed a lot being there alone. Good food, room was rather small but comfortable and clean.

Not everyone can speak English but even though we managed to communicate and understand each other. Room was a bit dark and small but it wasn't that important as we didn't spend much time in the room. Fridge was loud.

The area with banana plantation is fantastic!It's nice and quiet ,perfect for relaxation.

Acces according to the navigation almost led us through a very bad road ,was easier to look out and follow the signs from Arucas.

Delicious local dishes in hotel restaurant! It is not common as we realized later during searching for local cuisine. Nice location in the middle of banana fields, large parking lot. Staff was really friendly and helpful.

Just a little inconvenience: even it is located nearby Arucas and it took like 15mins by walk to downtown, there is no sidewalk and path is half on the road and half on the old stone path. So it would be better to go by car or taxi.

Gorgeous building, very friendly staff, room was a good size, the location of the hotel had a beautiful scene.

We had dinner on one night and it wasn’t great, maybe we got them on a bad night.

This hotel is sat in a beautiful location surrounded by banana plantations and so relaxing - just what we wanted! Easy access to explore the island and car hire recommended. Swimming pool was lovely and very quiet.

The service for evening meal was sometimes a little chaotic and food choice and quality was not great. We had booked half board and breakfast was far better than evening meal - would certainly not return on half board basis - hotel needs to look at the chef and choice of food to guests

Exceptional stay in beautiful scenary of banana plantation. Very quiet, very good breakfast. Staff was very helpful and were able to accomodate all my special requests. Pool was partially heated and you could swim in it even in April. Free parking was appreciated. Bonus point for their very cuddly house cat.

Water temperature in Jacuzzi should be higher (it wasn't warm/hot, but luke water). In my opinion, price for 3-course dinner menu was too high (28 euro/person) and it didn't include drink.

Lovely hacienda in banana plantation an.d great pool Food was good.

The junior suite was badly designed as one hit ones head fairly frequently on the beams.Also the stairs were quite dangerous due to poor lighting

very well designed hotel with lovely comfortable rooms. opportunity to relax in outdoor space

the evening meals were not great and although the breakfast was good, the coffee was poor (no filter of caffetiere coffee). to get anywhere from the hotel on foot involved walking along a busy road with no pavements