The location is exceptional, 100m from a beautiful beach and bus stop right outside to go to Cambrils /Salou/Tarragona/Reus The food was good, a very fresh salad bar and a great choice of dishes. Some dishes cooked fresh to order at all meals The choice of drinks available in the All-inclusive was much better than I expected Our room had a lovely pool view and, a huge balcony. The beds were very comfortable. The entertainment was fine, but the staff were brilliant at getting people involved. The bar staff were excellent --when they were allowed to be. The pool bar was great

Shouting at staff in public doesn't give a good impression Younger waiters get into trouble for actually interacting with guests. There is a lot of pressure on staff coming from somewhere above. The wardrobe is too small, not enough hangers. Housekeeping hit and miss, depending on who cleaned it (water not always replaced in the fridge) People putting towels on loungers at 9 a.m. and not using them for hours. Monitors should not allow this

Great facilities, we liked the location probably wouldn’t suit people who wanted nightclubs etc, bus stop outside the door, beach across the road a few nice restaurants and beach bars

When we checked into our room there were hairs on the floor from the previous guests and stains on the tiles in the bathroom that is my only complaint

The location is excellent—close to the beach and within a pleasant walking distance from Salou. The room size was good, but we were a bit puzzled as to why there were two double beds in it. Breakfast was quite decent, offering the basic essentials with fair quality.

The pool and the adjacent bar weren't quite our thing—both felt a bit crowded, and the facilities could use some refreshing.

Cleanliness, location to beach, food, friendly staff. Free wifi, pool and outside entertainment.

Location of our room which was situated over waste bins area with little or no pleasant view. Only issue with all of our Hotel experience. Still recommend staying here.

Room and food were good apart from the light hanging off the wall between the beds. The fridge was not very clean. 20Euro per day for car parking seemed a bit high.

The bar closed at 1600hrs. The barman did seem to understand that he was there to serve customers. More interested in having a chat than serving and taking little notice who he should next. Very annoying!!

Facilities, pool, cleanliness, space, location within walking distance of the beach, paid lounge chairs, games, entertainment.

Food, some staff members weren't super pleasant, seeing all those all-inclusive customers wasting so much food, parking size cannot accommodate all hotel customers.

Fantastic staff, polite helpful and just make the hotel. Kids club girls and boys are a credit to the hotel. Our kids couldn't wait to go and enjoyed every minute of it daily. Normally they wouldn't do try kids club

An a la carte restaurant would be a nice addition but a small thing

Great location. Very clean. Plenty of sunbeds. Good quality food

No courtesy room for day of departure. Allergen information unavailable at breakfast. Poor quality cocktails on all inclusive option. But good quality of being paid for on half board or self catering

The food, the facilities, the night shows and the location

The A/C didn’t work, it’s suppose to be working (and really did it) but we didn’t feel it at all, was very soft. I would like to had a free water, I don’t understand why the water was out of the package.

The staff and service were excellent. The hotel was extremely clean and we only booked for breakfast which was superb with plenty of choice. We booked through booking dot com, but have taken a card from the hotel so that we can book directly with them the next time we visit. There was a lady in reception who did not speak much English, but who was still able to communicate with us extremely well and was a shining example of how to deliver excellent customer service. The room was a good size very clean and the shower had plenty of hot water and was powerful. The staff on the pool bar weee also excellent as was the pool and the pool area. We will definitely recommend the hotel and will stay again when we can.

Taxis were in short supply and hard to get, but the staff did get us one to get us back to the airport on time for our departing flight. People reserving sun beds and then going into breakfast and leaving them for an hour or more.