Location excellent. Across the road to the beach and around the corner to City centre. Lots of bars and restaurants.

Breakfast could have better choices. No other complaints for the price.

All staff were very welcoming, helpful and friendly right from the start with reception staff, housekeeping and cafe staff. The cafe was nice with good options for breakfast. The room was spacious and the minifridge was stocked daily with fresh bottles of water and handy to store food / snacks in. Our room was at the back of the building so no sea view but much cooler than some of our group who were staying at the front of the building with a sea view. The hitel was quiet at the back of the building. Air con was lovely and cool. The hotel is right on the beach front and close to lots of locals shops, cafes and restaurant. Convenience store located behind the hotel on corner called Opencor.

No bath, which wasn't a problem only minor inconveniece as travelling with young child who usually has a bath daily. The shower cubicle was spacious though and had a tap so worked out fine for us and child. A lot of cfes and restaurants close and don't serve food between 4pm and 8pm which wouldn't normally be an issue but we were travelling with young child so a little tricky at times but we managed fine. Beds were OK but could be more comfortable.

Beautiful hotel and location. We visited for a family wedding so we were a large group. There was no hotel bar for us to congregate in the evenings but they allowed us to discretely use the reception area at the back of the reception. The rooms were cleaned daily and the toiletries were topped up. Fantastic to have a fridge in the room topped up daily with small bottles of water and it was a good size for keeping snacks. We could have really done with a kettle in the room and a few cups. The location is fantastic right in front of the beach and great to explore from. A supermarket is located right behind the hotel. The reception staff are all very helpful at any time day or night. The room was lovely with air conditioning overlooking the street behind. Lovely big windows that you could open to take in the sounds and atmosphere from outside. The shower was a lovely size. The bed was comfortable but unfortunately only one large bolster pillow for the bed. Could do with extra pillows. I would definitely visit this hotel again and room 411 was lovely. I did visit relatives rooms with a sea view and the evening view of the lit beach/coastline is beautiful. Thank you to all the staff for their patience and help during our week stay.

The cafe/bar is only open in mornings for breakfast and snacks and closes at 3pm. The breakfast menu for 10 euros is very good but it is unclear what you can have. You can actually have unlimited food and drink from the menu you just need to ask for more as it is prepared to order. Ideally needs a kettle in the room.

The location was great, just close to beach:). The staffs were really friendly , helpful and happy. The hotel looks like old from outside but the rooms are renovated, clean and big. The shower is big and very comfortable. Breakfast was something new and we need to order in restaurant shop and maybe few Spanish options TO order but any way it was new breakfast service I have ever seen in hotels. It was not NEGATIVE ONY NEW;)

The only problem might be little noisy of you want o keep window open during the night but it was not a big deal. Breakfast options and services for gusts could be better if they offer better services with more food diversities.

Great location in the heart of the city and close to the beach. A retro-style hotel, but in a positive sense. The room was clean and tidy. Friendly and helpful staff. They prepared a breakfast package for us when we left early. I think the price/quality ratio is excellent. I would be happy to stay here again.

At first I had trouble understanding the breakfast menu, also due to the poor English skills of the staff. But the lady and the gentleman were very helpful, so everything went well.

loved the view and location, the staff were friendly but not intrusive. The room was serviced well every day. Breakfast was continental , simple but good. It was very quiet with a massive window to open to experience the sea view.

A menu for breakfast rather than trying to guess what was on offer, especially if staff didn’t speak English. Warmer bedding and single pillows. Most importantly a kettle for hot drinks, but there was a safe, fridge and hairdryer.

We had a room with a sea view, which was beautiful. Location was great - close to the old town and lots of restaurants but also across from the beach. Staff was nice and helpful. And the adjoining cafe opened early for breakfast!

The room was dated but totally fine. It would have been nice to have a fan in the room (we had to choose between a warm room or open windows with street noise.

A large grand hotel. Massive entrance hall with café for breakfast. Gorgeous clean room with great beds. Old fashioned grandeur with modern facilities. Great location on the seafront with efficient and friendly staff.

All was good. Clean comfortable and very accommodating staff. Lovely breakfast and the woman in the café was friendly and helpful.

Loved the location, fabulous view of the beach from our room, comfortable, access to fresh air, close to restaurants, bars, laundry nearby ( need to do the washing after travelling for a week!), sights and sounds off the Basque country.

Nothing of any great importance, a really relaxing enjotable stay.

The hotel was like a museum, they have good quality furniture, the room was super spacious, and the receptions were nice, with manners. The location of the hotel was near the centre, a few steps away. The views from our room were incredible and we had a terrace where we could see one of the main streets. I would really recommend this place.

It was simply perfect.