Ambiance, staff , facilities and location - reasonable price was a plus! Enjoyed a convivial evening with good food.

My friends found the road noise a bit annoying as their room was on the side closest to the traffic, although - having stayed at the hotel many times before - I had requested rooms on the reception side of the hotel, ( my room was on the quieter side) Also, being on the ground floor there was a bath and the shower attachment did not work, at 71 years old, and with no assistance handle I did not feel confident to use the bath being alone. However, none of these concerns would stop me from returning.

Best value dog friendly hotel we’ve ever stayed in Free parking Great friendly reception staff ( dark haired man with beard ) Large really clean room with great bathroom (including bidet) Fab lively bar with great price alcohol and amazing food (bar manager and staff were lovely) Friendly cleaners All in all a great experience . We will definitely be back , all hotels should run like this

Nothing

Paid 36 euros for large double ensuite with decent bed and fixtures/fittings (stopover en route) Not sure better value could have been found and actually quite extraordinary these days. Receptionists helpful.

Food in bar/cafe nothing to write hone about and our service was a bit dodgy. However, it was open and available for at least something after a long journey.

Spacious bedroom,very clean lovely walk in shower, availability of food and drink

Everything was fine

This was our second stay at the hotel and will definitely be back. Ideal for a transit stop between France and Spain. Close proximity to San Sebastián.

Nothing

Friendly front desk personnel

Required a taxi to get to most places

Friendly staff. Close to motorway and easy to find. Very comfortable room. Free parking. Excellent breakfast

Really good hotel. This was the third time to stay and each stay has been as good as the last. Reception staff are very good and helpful. Rooms are very large, comfortable and clean and very quiet. Bathrooms are also large and very clean. Meals in the restaurant/cafe are good with a large menu to choose from. Breakfast is also well worth having with an array of cold and hot choices. Well worth remembering, to drive either north or south, you have to turn left out of the car park following the sign to the petrol station, drive through the forecourt, turn right onto the main road and take the first slip road on the right to the motorway.

Everything was really good.

The hotel is very pleasant. Breakfast is great. The staff is very welcoming. We've been coming here for years and have always felt welcomed. Even during Covid they did everything to accommodate us to the best of their abilities with the limitations imposed at that time. Will continue to return like always. The best hotel for our needs.

Nothing but here are a few things that could be taken into consideration in the future. The lights in the rooms are way too white and intense for me as i suffer from photosensitivity, and there's no way to dim them, or turn on other lights that would be less bright. The bathroom is beginning to look quite dated but it was very clean, like always. Beds could be a tiny bit softer.

Unbelievable value for money. Head and shoulders above similarly priced or even more expensive hotels. High quality, large clean room, lovely shower, warm welcome, plenty of parking. Excellent cafe/restaurant with friendly patient staff. Would definitely recommend and return.

Not so much a dislike, more a note of caution - for older English drivers like us, maybe! The location is problematic if you're new to the area. Situated very close to both motorway and main city roads, the approach from France via Google maps failed to indicate the tiny turn to the hotel. Consequently found ourselves on the Autoroute and a 5k drive back around more busy roads to find the hotel. It was worth the effort, nevertheless!