Clean, large bathroom, comfortable beds with nice linens. Walkable to all sites. Cafes in front of the hotel. Knowledgeable and friendly staff.

Hotel was not that easy to find. On a non traffic street. Stairs to the reception desk then you can use the elevator to the room. You must carry your luggage up a flight of stairs to reception desk.. A/C not on due to season even though it was needed. You must leave your luggage at the hotel if you don't want to walk from the garage to the hotel with it. You must check in to find out where the paid parking garage is. Garage is not very close to the hotel and there should be a second person available to get down to open garage door for car to pass through.

Location was perfect! Staff was really friendly! We loved our stay here. Room is not luxurious but all is clean and comfy. We parked on the side of the big street and walked 2 streets to get to the hotel because it was bank holiday the parkings were free, but the hotel does offer a paid parking place as well.

Hotel Isasa far exceeded my expectations. Celestine was a wonderfully host. He answered all of my questions even though we struggled with one another’s language at times. Everything was clean and well cared for. The shared bathroom was expansive and hot water was plentiful.

Easy to access and very close by to the venue of the concert that i went to. Staff helped me out finding what to do before the event. the room was very neat and clean. They kept my bags for me before check in. Would love to stay here again.

That check in was until 3. I arrived by 11am. Check out was extremely easy cause I paid before arriving, but they were not sure about this so, we had to clarify to avoid double charging. This is between booking and the hotel, but the staff were incredibly nice to me.

Clean,compact room for one. Centrally located,air conditioning and there was a balcony! (I'm a smoker,no traipsing down stairs😅)

Not much! Perfect place to crash after a long day travelling before restarting my Camino from Logroño!

The bathroom was huge, which was unnecessary, but which created a buffer between other rooms. They were good about my arriving early and leaving my bag for a few hours before my train.

There was construction next door throughout the day. It started at 8:30 AM and went till around 6. I know it’s not fair to rate a place poorly for something outside their control, but they could have warned me since it was extremely loud and therefore impossible to sit in the room.

Quiet, comfortable, very close to the main area and staff provided clear instructions on how to access by car and park the car overnight.

Bathroom isn't very private, just a panel of glass for the door

Excellent hotel with room only, which was very central to all of the festivities of San Mateo. We had a lovely room with comfy beds, plenty of lovely hot water and towels. Excellent staff. Would highly recommend. B C

The cleanest room in a great priced hotel ever!

Lack of wifi due to misinformation about wifi. It was simply a miscommunication. In today's world, wifi info at checkin is a must.

location was good as quite central. clean and all we needed for a good nights sleep - apart from the pillows - the bolster pillows are too hard.

the bolter pillows are too hard to use to sleep. please supply second pillows to use to sleep on that are softer. thanks