Excellent location in central Madrid. Memorable attractions can be reached by foot - including the Prado and Reina Sofia museums, Plaza Mayor, the lovely Atocha and Chueca areas, Retiro park. Similarly, within 10-15mins walking distance you can find dozens of excellent places to have breakfast, lunch, brunch, dinner, drinks... The apartment itself was roomy, clean with good facilities.

The only thing we disliked was the occasional noise. Sound insulation was poor and the building is compact so we heard both outside noises and our neighbours well after midnight.

Location. Easy access to sites, museums.restaraunts, subway, and train station 2 bedroom & 1 bath unit. Modern and very clean. Full kitchen available, but we did not cook. Second floor apartment quiet at night.

No live person for check-in. Could not pre-check-in via app. App would not load on my phone. First access to apartment was an ordeal via phone calls and lobby machine. Best if you are comfortable with self check-in. Access card use and turning door lock for apartment entry frustrating and required multiple attempts every time used.

Modern, well equipped apartment with very comfortable beds.

The main shower head didn't work and looked like one of the diverter taps was broken. We had to use the hand held small shower head. Water temp was good. The kettle didn't automatically switch off when reaching boiling point. The nature of the Apartment block structure does mean that noise travels around. Need to be aware that late night revellers will bang doors and create noise when they return, but that's City life.

Great location. Clean. Spacious. First place in 30 days that had English instructions for the kitchen components. They let us check n early. Beds were great, space was great. Easy check in and check out.

Strong smell of stale cigarette smoke during the night. It is an older building so seems that vents are connected. It was a short period and we did not experience that at any other time.

Great location, spacious apartment with a lovely terrace. Easy check in system. Staff were responsive to pre-arrival questions.

The single room had a very low ceiling - risk of bumping head when you awake. In addition, the big glass doors to the terrace didn't have a safety sticker. The 7 year old staying with in our group of family friends ran into the glass thinking that it was an open door and hurt himself - luckily it was not serious. Would advise safety labels to be stuck onto the doors

Modern apartment in a a new building located in the city center.

Self Check-in Kiosk did not accept the reservation code. We did paid in advance and online check-in and from the kiosk we needed only the keys, so problem was easily and fast solved by Help Desk via phone. However I would not recommend to rely on the Kiosk for the entire process.

The room was fabulous. everything that you needed was there. comfortable and private. Checkin was easy. plenty of small shops close for grocery and drinks. Tourist attractions within walking distance and close to hop on hop off bus.

we extended our stay and I had to chase up the new information to gain access from our apartment. Was a little difficult but eventually got sorted.

Great location ! Close to all attractions .The 1 bedroom apartment with balcony it was perfect for me and my kids ! Washer and dryer is a big plus .

I wasn’t able to check in at 3 pm and nobody answered the phone to help with it. Finally wonderful maid was able to help Us check in . Otherwise everything was fine !

It’s a beautiful, clean and comfortable apartment. And it’s based in an area so very close to the 3 of the most important museums of this wonderful city. Museo del Prado, Museo Raina Sofia and Thyssen Museums are really so close. Also Atocha train station is 5 minutes by foot. You can walk to all the city and visit all monuments parks and galleries.

Very good location. Good size room. Clean. They give a pack with cleaning liquids etc for wahing machine and clothes washer. The air con is great as youcan set it at a reasonable temperature. The electronic check in was fabulous. I expected it to be terrible, but it was great.

Its very loud in the room even if you request a quiet room. The walls are paper thin. The bed pillow is uncomfortable.