The staff was so helpful to us. The Hostal also has a small elevator, which was great for our luggage. The neighborhood was wonderful, close to the Sol Metro stop, and many restaurants and quaint streets for evening strolls.

Our room did not have a refrigerator which would have been helpful. No breakfast is offered, not even tea or coffee, so take note. During our stay, there was some construction outside of the Hostal which prevented our taxi to come pick us up right at the door for our journey to the Airport. Another important note - the Sol Metro line was undergoing construction which prevented us from taking the Metro to the Train Station, although a Bus was offered too.

Our train had 3 hours of delay, thus we arrived to the hostal only at 2:30am, nevertheless the check in went very smooth and the receptionist was very nice. We only spent one night but the other receptionist in the morning was also really kind and friendly and the hostal was super clean and the beds comfy.

The room was looking to the street, which is full of bars and people also at night, so it was a bit loud. The main entrance to the building of the hostal and the stairway looks a bit discouraging, but inside it was a really nice surprise.

location was perfect for us, walking distance to where the action is. Many restaurants, near shopping area, not to far from the airport.

I just got off guard with the entrance of the Hostel since It's my first time in this place, you have to have a door code to enter and go upstairs to check in. They have an elevator which is good for us and our suitcases.

How near the Gran Via Street was. Very easy to get there. Very close to a Metro station. The bathroom was inside the room and that was great. They could include another bed in the room to accommodate a total of 3 people.

There wasn’t any kitchen or refrigerator, so we had to do every meal outside which, in my opinion, kind of defeats the purpose of staying in a hostal. However, that was probably my mistake bc a kitchen wasn’t advertised.

Location

The front door is almost invisible and the interphase to the front desk was broken, so we had to wait a long time to be let in . I suggest them to fix it and on my departure there was someone there working I. the intercom . We did not have any problems with the noise, as other reviewers said , maybe was because we were in the third floor .

Fantastic location in the heart of Madrid, 2 mins walk from the Metro station. Lots of shops, resteraunts, cafes just a few steps outside, easy to walk to most of the main tourist hot spots. Staff where friendly and helpful.

The noise, bring ear plugs. Not the hotels fault ( they have double glazed doors) but lots of nightlife noise until the early hours.

The room was very clean, the host was very friendly. We were surprised with the quality of the room for the money. The bathroom was spacious and the room was very confortable. It has an elevator and it also has great location only around two blocks from puerta del sol. We recommend it.

NA

The location is great. Just in a heart of the city. The room was clean.

I missed a long mirror in the room. The intercome was quite noisy at night, I could also hear all my neigjbours taking their showers and those who were trying to get to their room bwtween 1-2 am at night..

Central located, comfortable and clean room. Its ideal for weekend holiday to explore the city, everything is around historical places, restaurants, bars, shops....

Location very close to Puerta del Sol..

Extremely small bedroom and bathroom. The street is under construction and it is very difficult to get the place with luggage.