The service was really nice. The ones in reception where there for any need, you could call them at any time and they where willing to help. The people preparing the breakfast where amazing, always on time and taking into account dietary preferences and restrictions.

Super friendly staff! They welcomed us with a warm smile and even provided me with tee bags and a kettle to cure my cold. The place was very clean and the breakfast delicious.

The TV in the entrance hall showed a medical surgery show while we had breakfast, which was a little distracting. But that might have been a coincidence and we probably just could have asked them to switch it off.

The room was quite basic - the bathroom was well-equipped - and everything was spotlessly clean - so EXCELLENT value for money - considering the quite low price I had to pay. And the breakfast was FRESHLY prepared with a wonderful taste.

Nothing - taking price into account

Clean, bright room with a nice balcony. Perfect location! The staff/cleaner that was the only person there was exceptionally helpful.

Check in was a challenge as the front door was locked, no one answered our ringing and knocking so we had to call the front desk. I didn’t have access to calling on my phone plan so I had to wait for my husband who had gone to find parking spot.

Very nice hotel in a narrow and quiet street close to the city center. The hotel is neat and super clean, the rooms are well equipped and nicely decorated in a modern and design way. The breakfast has to be booked and is served. The "healthy" breakfast with local advocados and greek yoghurt with local fruits was absolutely delicious.

Right in the centre of town, close to the harbour and the busstation (that is located next to the post office and the tourism office) from where you can cross the island easily passing the recently erupted volcano. Different choises for breakfast. You can get more coffee, just ask...

Some people complain about the elevation. These islands are volcanic, and level ground is hard to find. If thats what you like I can recommend Flanders and the Netherlands. But its realy not high up the hill, in fact its more of a climb to go up to the attic of my parental home. And not hard to find either.

great location walking distance from the old town with all its bars and restaurants which was lovely, parking (up a steep street as recommended) was nearby and only a couple of mins walk

the breakfast was pretty good value but not the best we have had

In a very nice area with old charm, nice buildings with balconies and cobbled lanes. Very friendly staff. Clean room and nice bed with nice decoration. Breakfast menu seemed good but I left too early, so could taste the breakfast Price was very affordable and I got an upgrade to a balcony room too

Tea-making facility in the room would be very nice. A bit uphill, Google maps took me through stairs and inclines. Some directions provided by the hotel to follow the easier main route would be good. There is a ceiling fan with light. The light glows but no idea how the fan works. Instruction card in the room would be good. Due to volcano ash, balcony was a bit dusty, a towel or mat on the floor to wipe feet would be nice. Or a pair of lounge shoes. No light in the wardrobe area. Unthoughtful design.

The hotel is situated close to the center (2 min walk). Very good breakfast with options (order when check-in). Room is modern and very clean. Our room had the balcony with a nice view.

Noisy room by street side, but bringing earplugs solves this. Bamboo curtain in shower doesn't feel like much privacy. WiFi is slow, used mobile data in the room.

The location to the town was good, although not good for anyone with walking difficulties as it’s uphill. Reception are was good, staff are very friendly and so helpful. The rooms are clean, very basic, but have everything you need for a short stay. breakfast was very good and plentiful.

You could hear every noise at night, I.e. other guests closing doors or walking in corridor, as these areas are wooden flooring. we found it quite noisy and had a disturbed night