comfortable, clean modern rooms in a great location. we paid €10 per day for secure parking in front of the building and it was essential as street parking is very scarce. Jorge is a brilliant host with perfect English and loads of recommendations for activities and restaurants. hotel is located a very short walk from centre

nothing

Paula from reception was so welcoming and helpful. She just did everything to accommodate for everything. I had a lovely room with city and sea view. The hotel even provides fruit, coffee water and a cake in the room. The small swimming pool is an oasis of silence

The quality of the service, which felt very personalised , and the location was really good - for town and the beach

exceptional location

The hotel is in a fabulous location - quiet but close to town, yet still easy walking to the beaches. The staff were fabulous, they gave us a great run down of restaurants and bars and where to go, and their recommendations were spot- on. Our room was large and very comfy with a small balcony and plenty of room for baggage. There was a fridge and a coffee machine.

The room was very warm and unfortunately the air con was pre-set at 28 degrees celsius, so we couldn't cool it down. However I'm sure that was just a temporary oversight, and once that was fixed the place would be perfect

Friendly welcome by George (who has xcellent english as unfortunately we have no spanish) He was a fountain of information and provided us with a map as to what to do, where to go and restaurant recommendations as well as bus information for getting around. The black out blinds were great addition for blocking the street lights at night-time. Yummy traditional cake provided complimentary provided in the room. Mini fridge kept water cold. Lots of wardrobe storage. Side note: Their is the tastiest little pizzeria just down the street called Nomad, so so good !

The noise of the bathroom door upon opening. It needs some WD40! Bed pillows were a little "chunky" but bed itself was cosy.

Centrally located but not noisy, effective conditioner, small swimming pool and sunbathing area around it. Staff at this hotel is welcoming and attentive, willing to help with any questions you may have. Rooms with a view indeed have fantastic views over the city and Gulf of Santander. A little treats for breakfast were a bonus. Room cleaning service daily.

If to be picky, a tile grout lines in the shower could be looked after a bit better. A bit pricey place but think that market dictates the prices.

Big comfortable bed and AC. Close to center. The street is very nice with diverse beautiful architecture. There are restaurants and bars nearby. Umbrellas are available for guests. Pool looks nice. Reception staff was nice and helpful.

Room was a bit small. The sink is not in the bathroom but in the hallway. The shower had a big clear glass window to some inner yard. They could have at least put some blurred glass. Also room facilities listed a balcony, but no such thing was there.

The staff is exceptionally friendly. We had to wait a bit for the check-in and the receptionist (George) offered us a welcome drink. He also gave us plenty of tips for the places to go out. The room is spotlessly clean. The beds and pillows are comfy.

The room is rather small. Also there is quite bright light marking the door (emergency light) which you can't turn off. So the entire night it felt like someone was pointing a flashlight at your face while you were sleeping. :)

We travelled for six weeks before arriving in Santander and the staff at this hotel were head and shoulders above any other hotel staff we encountered. They were friendly , welcoming and couldn’t have been more helpful. Their attitude and assistance made our stay in Santander unforgettable. Thank you for all your help and attention .

I have no complaints whatsoever!