The building was an amazing historic building, I felt as though I was staying in a museum! The gardens were very interesting too but being early in the season needed a little tidying and the pool was not ready for use. Set high up in Trujillo it yielded great views on the way back after eating evening meal in the town centre.

The proprietor sent instructions on how to get to hotel after we left GB & access to computer! so we had trouble finding a route through the winding narrow streets of the historical town to the hotel- worth it on arrival!

The beautiful, interesting 16th century house. Anna, but she went on holiday on our 2nd day! Spaciousness of bedroom and a lounge area. Pool surrounded by garden.

The breakfasts. The lack of handrails on some of the stone stairs. Low doorways in our bedroom. WATCH YOUR HEAD! Difficulty with bedroom door lock, because of the stone wall so close to lock. The lack of handrail to assist elderly into the swimming pool. No toilet by the pool. No restaurants open, nearby. Difficulty parking, nearby. To reach Plaza Mayor, to eat, had to walk down a steep cobbled road. Not a hotel for the elderly!!

fantastic place. we stayed right before the New year. XVI building building with a lot of history, old original prints mixed with modern and contemporary art, ancient and Bauhaus furniture, nice garden, very quiet atmosphere, very nice host who turned out to be a writer, very beautiful surroundings

it was not possible to light up the fireplace

From the first minute one steps in, one is stepping back in time. You are practically staying in what can be called a "casa-museo" (a museum-home). a renovated 16th century palace with a huge collection of books and an eclectic collection of art. A unique experience by all means. After checking all the rooms (we were the only guests), we chose superior one, and highly recommend you do the same. These rooms are really amazing (so are the standard ones - no worries).

Amazing location in the historical center of Trujillo, just a few minutes by walk from the main square but in a quiet area. The house and the garden is full of charm. Room was big and very clean. Breakfast very good. A true gem for travellers in search of authenticity.

Room was very large and well appointed. Host was extremely friendly and helpful.

Did not realize there were no elevators (property is historic and it would not be possible to retrofit them). Some of the doorways were a bit low, and you had to be careful not to hit your head.

Beautiful old mansion, full of books & art. Warm, friendly welcome from Ana. Charming garden. Perfect situation. Ana gave us excellent directions to find the place. We thought it may have a ghost, but after all, any decent palace should have one.

We loved it all. But if only it had been the season for the outdoor pool.

My husband and I were welcomed like long lost friends by Anna who is full of local knowledge, super friendly and helpful. She is the perfect host. the Palacio is beautiful, full of interesting artefacts and curios. it is kept superbly clean by Anna and her wonderful, friendly husband. It is situated in the best part of Trujillo, close to the castle and Plaza Major. We stayed for 4 nights and would highly recommend Palacio Chaves. Huge thank you to Anna for her wonderful hospitality.

If I had anything to say it would be that I would love coffee making facilities in the rooms. It wasn’t an issue it’s just I love a cup of coffee on waking. a very personal thing and I have to admit it doesn’t seem to be a ‘thing’ in Spain.

A lovely environment in a small hotel with fantastic internal and external spaces to relax. Ana was very welcoming and friendly. The pool and garden was a peaceful haven and I personally found it hard to leave the hotel even with the pull of lovely Trujillo to explore. For once in our trip, there was no piped music at the pool (hurray!).

It would be a bonus to be able to get a cup of tea during the day.

A unique, historic property. Excellent location. Spacious comfortable rooms. A fantastic garden and pool area. Breakfast very good. Staff were very friendly and extremely accommodating. This has to be one the best hotels we have EVER stayed at! Thank you and hopefully we will see you again!