Breakfast was AMAZING, perfect to stock up before the Camino. The room had a gorgeous view, the bathroom was huge (no idea why but nice I guess?) and the bed was comfortable. I slept very well here and enjoyed myself.

The pool was closed and we weren't told this in advance, which was annoying, but we had plenty to enjoy exploring Tui. The hotel is in the new town which isn't as pretty as the old town, but it's not far really from some gorgeous spaces.

Convenient location near shops & restaurants. Room was spacious & clean and the breakfast was extra yummy - always love it when continental includes eggs + bacon!

I was really bummed that the pool wasn't open yet. I was walking the Camino and purposely picked some spots that had pools. It was early June so I thought it would be open :(

Excellent location. The hotel staff here facilitated us leaving bikes in the hotel which were to be collected by a courier company the next day. They also rang taxis for us when we needed them. Lovely to have a pool, and the area around it was well maintained.

Rooms are quite dated and we had some damp on the floor in ours. But nothing to ruin our stay and the rooms were great value.

Breakfast choices included eggs, sliced honeydew melon and sliced watermelon, along with assortment of cereal. There was also bacon and sausages, but I like mine cooked more crisp than their chef!

Using this to compliment staff. Sergio, when we checked in, was very helpful and patient. The fellow in the morning helped us with our luggage transfer with which there had been some confusion ( our fault).

Easy to get to. Store near by. Front desk very helpful

The room smelled like mildew. Window was wide open when came to room and it was raining good and very windy. Room cold. Only one plug in bathroom to charge phone. None near bed. The other outlet near tv kept falling out. No heat control in room.

Bedrooms are clean, spacious and VERY basic. The property and lobby are contemporary and stylish… unlike their rooms!

No individual control of heat! Heat is controlled for individual rooms from the front desk…which we found out about when we sought blankets cuz our room was freezing .

Great location. Tell Guiterra on reception we were delighted with his restaurant suggestion. Had a great meal in Época. He was also most helpful with tain/ bus timetables and booking taxi.

Nothing could have been better.

Helpful reception staff who spoke good English Good recommendations for restaurants Large room with large double bed Reasonable price Good breakfast 10 minutes walk to old city

Nothing

I was late checking in but nothing was a problem for Sergio. Got my bike to basement. Next day assisted with directions and he was most helpful. Room great, breakfast was exceptional

Nothing

Lovely helpful staff, good buffet breakfast with hot selection, large bright rooms, very clean. Close to all amenities. Had a slight problem when we arrived which was no problem for us but the staff surprised us with free overnight parking for any inconvenience caused.

Hotel is a little dated could do with refurbishing.