It was more like an apartment than a room! There was a sitting area, an entrance with somewhere to put shoes and coats, and a balcony with a great view. The huge bathroom had a bath as well as a shower, with a bidet and dressing gowns and slippers. The bed was the largest I've ever seen, and was firm but comfortable, and the room was dark and quiet for sleeping. There was a proper kettle for making our tea and instant porridge. We didn't have breakfast, as we were in a hurry, but we wished we'd booked 2 nights! The hotel is right in the centre of Zamora, so we could walk everywhere. The parking was excellent with a lift to bring up your luggage.

Nothing. It's a great place.

Quiet location in a converted distillery next to an old church. Five minutes walk uphill to the city centre. Large airy room with a very comfortable bed. The room was clean for our arrival, after that we took advantage of the free drink if you don't have daily cleaning. Zamora is a lovely city and well worth the visit.

The bath/shower is dangerous. It is very slippy and has a wide cill so it is very hard to get in or out without slipping. The daily cleaning is good but the room could do with a deep clean especially along the grouting and in corners it needs some bleach! Such a pity as the rest of the facilities were good.

Everything excellent. Location: in a quiet place, 5 minut-walk from the Plaza Mayor and with free parking close-by; Facilities (the superior room was great: spacious, quiet and clean, with everything needed); Staff: friendly and informative. Made our two-night stay in Zamora memorable.

We liked everything. We didn't have breakfast so we can't comment of the cafeteria or the restaurant (however, there are plenty of fine places to eat a5/10-walk away from the hotel).

All in all, a really nice and comfortable hotel, in a quiet and central position, with honest rates.

There is no electric kettle in the room and it is not possible to have only a coffee at breakfast: they bounced us from the breakfast room, saying that the staff was too busy to get us a coffee, which we would have paid for. This, I find quite incredible, but luckily there's a bar basically around the corner that opens early in the morning.

Really unique, historic, and beautiful property. Excellent breakfast. Comfortable room with very nice amenities and a very good shower. Excellent location right in the heart of the old town area. Friendly and efficient staff. Secure storage for our bicycles.

I really can't think of a thing I would change or a service that was lacking.

The hotel was within easy walking distance of the town and was a beautiful building itself. The room was very nice with a lovely balcony overlooking the old building. The breakfast was particularly good.

While there was 15 minute parking at the hotel, it was quite difficult to find parking in the area. It was, therefore, a bit annoying to see the SUVs parked overnight in the 15 minute spaces!

Very quiet and spacious room. Very good, friendly and helpful staff. Excellent breakfast. Pretty good location - a few minutes up a steep hill to town centre and restaurants, but easily done in 10 minutes. Characterful with a lovely Romanesque church right outside.

Nothing really - a little pricey, particularly the dinner. Guess you have to pay for what is a high quality hotel!

Lovely location next to beautiful historical building. Staff very helpful, huge single beds in twin room. Easy walk into the centre. Parking for hotel is in an underground garage with a 2 metre height restriction but free street parking nearby if you can find it. We booked this room as could not find a campsite near to the town. Very much enjoyed the luxury of the large comfortable, clean, modern room.

Tea and coffee making facility would have been nice but not a deal breaker!

The breakfast buffet was really good with lots of options you don’t always find (sautéed vegetables, gluten free pastries, wide fruit selections, ingredients for omelettes). And the rest of the hotel and location are worthy the 4 star rating

Hard to find faults

the room was lovely with a nice little terrace, fluffy bathrobes and wonderful coffee machine.

it was all good apart from we didn't realise we could have had a cooked breakfast until we sat down with our plates from the buffet . ( the waitress should make people aware of this on entering)The coffee machine ran out of water twice which put us off so we had a coffee between us. In saying this the quality of the breakfast produce was outstanding and not to be missed. Mercedes the receptionist was so helpful and extremely professional. if we ever return to the wonderful city of Zamora we would definitely return to this great hotel.