The views from the hotel are spectacular. The flower garden is very pretty. Our room was spacious and clean. We had dinner at the plate which was very good. Service and hospitality from Lalith was excellent he was knowledgeable and friendly. Same for breakfast in the morning. Breakfast gets busy with people who have just hiked mini Adams peak. It’s right at the bottom of the trail and a good location for this. Overall it’s a great hotel with great staff. Maybe a little overpriced compared to other comparable hotels. But still great.

Overall it’s a great hotel with great staff. Maybe a little overpriced compared to other comparable hotels. But still great location. Again staff like Lalith and the crew are very good

I love the staff at Ella Flower Garden. Everyone is kind and willing to help. We were able to meet the owner whose love of plants are gardening is so palpable and creates such a beautiful atmosphere to stay in. This place is perfectly located for a morning hike to little Adam's Peak, and all the rooms have breathtaking views. Loved our stay.

The restaurant is the only area where we can find room for improvements. The layout and the servers need some training, but this are easily correctable and I know they will make these improvements over time. Everyone wants to do their best and that is clear.

Perfect choice, everything was clean, with good public access to the city center. Very spacious rooms and very attentive staff. The hotel is located near the ella station (10 minute’s walk). There are several supermarkets in this area as well as restaurants. I have stayed at Flower Garden hotels in Ella. This was on the top of the list of best stays/experiences ever. Staff was very hospitable and there for every need of mine. Thank you so much.

They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Ella. The staff at this property are all great! They all go above and beyond to make your stay comfortable. The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient, and helpful.

Location was very good. Front desk and serving staff very good. House keeping staff particularly Malkanthi was very quick to care our needs. Food was good with local and international flavors. We really enjoyed having conversation with all levels staff. We recommend this hotel.

There is hot water capacity during high occupation and peak ours. This could be a capacity issue of the hot water system. My suggestions: For a shorterm solution, temperature setting of the hot water should be increased at least by 10 degrees. Improvements: Basement hallway brick floor was uneven and potential to falling. It would be better to have a covered pathway between the kitchen and the restaurant to improve food safety. Highly recommended a flatsheet on the beds particularly people who don't like heavy use of air conditioning.

Location

Old wing. There are two wings in this property. The rooms in old wings are outdated and hostels like. I was supposed to be in new wing got assigned to old wing for two days then upgraded. They did their best with what the staff had to work with

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Ella. The staff at this property are all great! They all go above and beyond to make your stay comfortable. Please give your staff awards! The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy.

Flower Garden is a perfect place to stay in Ella. It is close to the center and the railway station. The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.

breakfast wasn’t good

We stay only on night in the hotel. Breakfast and dinner was excellent!! The flowers in the garden were really beautiful. We were lucky to see a wedding in the garden on the next morning, with authentic dancers and drummers , not to speak about the couple wearing traditional wedding dress. It was a unique experience.

Chic decor, spacious rooms with stunning views, and convenient location. Highly recommend! Staff was very friendly and professional. Specially I do need to give a shout out to front office manager, Krishan. His friendly and professional demeanor was truly appreciated and he went out of his way to make us feel like a valued guests.

Nothing. I have zero complains. Everything was good.