The location is great, beautiful, we'll manicured grounds on a Rocky beach. Everything is open air for the most part and decor is luxurious but understated. The food and staff were great and my kids loved the swimming pools. About a 10 minute drive to Fort Galle which is a charming town.

I think the only thing that needs improvement is the coffee, coming from Europe if they invested in a nice machine that makes expresso and cappucino their European guests would love it!

The location of the room over looking the sea. The spray of the sea waves was touching our balcony. Ships sailing on the high seas could be seen from our room. Room was comfortable. There was a power problem, that was attended immediately by the electrical technician. Room & toilet was clean , spacious. Breakfast & food menu was good. Staff were very helpful & cooperative. Mr. Alvis ( captain )in the restaurant was proactive & hospitable.

After checking in , we were given a room on the 3rd floor which did not have access by elevator. I expressed my deep dissatisfaction about this & with great difficulty , after the resident manager was called in , he changed the room to the ground floor.

We had a corner room on the 3 rd floor and had a spectaculat unobstructed view of the coean and the pools. the room had three balconies and was spaciaous. we loved the breakfast and the accomadaton to prepare additionally protein ie being vegetarian, we requested and for three striaight days receives something additional.to whaat was already quite an awesome buffet.

More protein options for vegan's

Hotel is really beautiful, staff very pleasant. Pool only open 8-7pm We found the restaurant (smorgasbord ) Very expensive : 19000LKR for 2 . Sadly , extremely noisy & very congested until 9:30 pm each night ( however hotel was full ) we could not stand the noise so moved to eat outside with the heat & bugs!

The hotel needs a written pamphlet explaining location & types of restaurants Available. Hours of opening of pools , gym , bars etc Unless you are on the website constantly You’ll be struggling to find staff to help .

- Great facilities and beautiful location - Nice staff - pools and beach area are amaizng

- Staff are very friendly but considering hotel was low occupancy service was very slow at times - Some simple requests were oddly denied: Unable to make french fries but had potato wedges ready, unable to make ice coffee but had coffee available? - smoke from pizza oven makes some parts of hotel very hazy..

The view was amazing, the pool was great, the massages, the food was exceptional and 99% of the staff were super professional and really courteous. It was great value for money and had a nice feel to it generally.

They had a load of bats in the lobby by the elevator and they would fly around all the place, especially at night. 99% of the staff were great but one waiter in the restaurant was completely useful and not at all professional, but this is definitely the exception as most of them are excellent. The bed was way too hard for my liking.

A grand and exceptional hotel. The location is stunning. The sea-view is breathtaking, with rocks on the beach giving it another level of beauty. Staff was very friendly and accommodated our requests without any hassle.

More work could be done to control the insects (ants, small bugs) in the room. They were a bit annoying.

Amazing location and setting. Beautiful building cleverly designed in the landscape. Huge and beautiful room. Excellent service and good food

If you sit inside the dining room (we were always outside) it’s very canteeny but lots of people didn’t seem to mind.

We had booked the hotel as soon as we saw the display picture of the hotel as we were blown away. The hotel didn’t let us down from its visuals. It was a lovely stay with various facilities. Loved the dinner and breakfast buffet. The food waa very good. The staff were very fast to their service despite the business. Loved the pool and the dedication of the pool staff to keep it clean and well mainted.

Beautiful and comfortable rooms, great facilities.

Waiting for dinner was on average over an hour, drinks were slow to arrive. They had three restaurants but only one kitchen, staff were running from pillar to post to get orders in and out. F&B was uncoordinated and lacks management and planning, it’s a pity and could spoil the overall experience.