Great facilities and location in Kokuvil, not too far from the town. The only hotel with its own swimm. The breakfast and dinner dinner and service was excellent

Sunday Morning they hire out facilities to outside guests for photoshoots which you’re not warned about

The swimming pool is well kept and clean, though a flock of pigeons was bathing in it at some point during our stay. The room was very clean. The staff was okay with us giving our leftover food to stray cats and dogs which should be encouraged (less food waste and caring for the animals). When we needed an iron, we called reception and they got us an iron and an ironing board right away. The staff were attentive and quick to help.

The bathroom could use with some maintenance, as the walls look like they need some updating. It's also a shame that we couldn't get more TV channels to work, as it said the channels would need to be paid for. The walls are a little thin. We could hear the people in the neighbouring room talk and the child cry. Otherwise we thoroughly enjoyed our stay and will come back.

This is an oasis in the middle of the city. From a busy road you enter a lush garden. Rooms are beautiful, beds are extremely comfortable. Pool area is also beautiful.

Breakfast was lacking we thought, but then we are Europeans and Jaffna is not yet a tourist town. Perhaps Sri Lankans would judge it different. There were a lot of Sri Lankan dishes, but not many western dishes and no eggs (except for the egg curry). But my biggest issue is the drivers quarters. This is a pretty pricey hotel and the facilities are very nice except for where our drive stayed. A large room on the 3rd floor that he shared with about 15 men. The washroom was on the bottom floor. There have been much better drivers quarters at hotels that cost much less than this one. It's important that drivers get a good nights sleep because the next day they will be navigating the roads. This is a safety issue.

Excellent location in Jaffna city to explore the area. Walled entrance disguised the beautiful building and gardens hidden behind it. The swimming pool was great, open until late and in a great setting. Rooms were clean, modern and well equipped in small blocks set around the gardens. Breakfast and dinner all served, mainly buffet style in a restaurant building overlooking the gardens and pool. The staff everywhere were attentive and helpful, particularly in the restaurant. Hard to find fault anywhere. We enjoyed our stay, would fully endorse and stay again

Nothing of much concern here. One evening the restaurant seemed surprised at a large groups arrival and there was no buffet left for us. Hard to match supply to demand I’m sure and we ate off the main menu anyway so no real problem.

The breakfast was great. Although there wasn't always a buffet available at the time we went due to the number of guest, everything was freshly made and cooked to order at no extra cost at our request, so this was not an issue. The staff were attentive and welcoming and extremely helpful in organising excursions for us. Special shoutout to Shane, Sujee and Amit. Amazingly helpful.

Would have liked a slightly bigger selection at the bar but not a major problem.

The design and layout of the hotel was good, the pool was nice, and the rooms were comfortable. The staff were exceptionally helpful. The restaurant was good and had an A la carte menu and a good variety though the buffet seemed the same each day for breakfast. What was very interesting was the bunkers below which had been turned into an art gallery.

The pool was a bit small for the price of the property, and there was no communal area/lounge area to hang out.

The service was outstanding! A very special thank you goes to Shane from the front office and Amid from the restaurant, who understand the word service as a passion and make all wishes come true. The entire complex is an oasis of well-being. It's also nice that the history of the house and the region are presented in an exhibition in the bunker. The exhibition of local artists in the bunker and throughout the hotel is also worth seeing.

-

Very interesting building and history. Comfortable accommodation and lovely, pleasant staff. Nice swimming pool

Only instant coffee available in rooms and restaurant— for a boutique hotel with a high star rating we expected ground brewed coffee at the restaurant. Tea was also tea bag tea at the restaurant, which is highly unusual for Sri Lanka which takes pride in its tea!

Their staff were absolutely wonderful! I think this was one of the nicest places I have ever stayed. The grounds are gorgeous, the food is amazing (no point in trying food anywhere else)! I was there on my birthday, and they surprised me with a cake and song. Their kitchen staff anticipated my needs after 1 meal and started bringing me hot water with breakfast for my travel coffees that I brought. They were fun, friendly, and made good suggestions. As a single woman, I felt incredibly safe. My courtyard room did not have much of a view but it was so beautiful and just outside is a fountain and seating area that makes a nice white noise. The art and bunker are cool too.

Fair warning, sometimes you can hear a loud Hindu temple from the property. I stayed in the courtyard room and I think it is quieter than the others. I could not hear the noise in there. But, near the pool and other rooms, I think it would bother some people. Still 100% worth staying at Fox Jaffna.

Small hotel a small way out of Jaffna town. Loved the bunker art gallery and museum under the hotel. Very good traditional local food. Friendly and helpful waiters.

Lower lighting in the restaurant in the evening would give a better ambiance. A little difficult to contact the hotel prior to arrival- there was no answer on the phone number given on the website.